crwdns2934065:0crwdne2934065:0: 109
2
2
Dear Friend,
My Sony Xperia Ultra Z's screen is turning off during the calls and I have to click the power button twice. Sometimes volume is turning down and I cant able to make it high coz the speaker skin is not coming while clicking the volume button. Please help me with your videos.
Thanks and Regards,
Shinto Vincent
crwdns2934109:0crwdne2934109:0
crwdns2934065:0crwdne2934065:0: 3crwdns2936485:0crwdne2936485:0
18
3
6
This sounds like a defective proximity sensor. I had this on a few phones, most recently with a brand new note 3 right out of the box. Does this phone have a screen protector or anything near the proximity window? I've found that screen protectors sometimes block the light, making the phone think it is on your face during a call.
My money is on a defective proximity sensor.
crwdns2934105:0crwdne2934105:0
In my case is the opposite one, it starts to act after I remove the anti-shatter film. Is it the film causing that or something else?
crwdns2934065:0crwdne2934065:0: 25
1
Had the same problem with mine. It worked fine after I removed the screen protector. Have to buy a new screen protector now but that's cheap enough.
crwdns2934105:0crwdne2934105:0
crwdns2936751:024crwdne2936751:0 1
crwdns2936753:07crwdne2936753:0 1
crwdns2936753:030crwdne2936753:0 2
crwdns2942667:0crwdne2942667:0 13,089
