crwdns2934241:0crwdne2934241:0 Eric H

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This sounds like a defective proximity sensor. I had this on a few phones, most recently with a brand new note 3 right out of the box. Does this phone have a screen protector or anything near the proximity window? I've found that screen protectors sometimes block the light, making the phone think it is on your face during a call.

My money is on a defective proximity sensor.

crwdns2915684:0crwdne2915684:0:

open