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Released May 2014, also identified as Nokia RM-1030/RM-1042 Android Smartphone.

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Why is my phone not responding when I touch it?

When I attempt to type a message or open an application, sometimes my phone becomes unresponsive. I've cleaned the screen and restarted the phone multiple times, with no success. What could be the issue here?

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The issue could be a bad touch screen. You can follow this guide to replace it. If replacing the screen does not fix the issue, then you might have a bad motherboard and need to replace it.

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Nokia XL Dual SIM Motherboard Replacement

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15 - 30 minutes

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Nokia XL Dual SIM Touch Screen, Volume Buttons, and Power/Screen Lock button Replacement

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15 - 30 minutes

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