When doing the mail, I listen to something and press red dot to turn it off, next time I try want to listen to something else and both start talking together. Cant cancel the damned soundtracks, so have a multi stereo all running together. My only solution is to turn the sound off...very annoying.
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I think you'll need to make a visit to the Apple Store or post your problem via Apples online help service: Apple Support
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