crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
Unit Won’t Turn On
- Screen does not display info or light bar and buttons do not light up.
Faulty outlet
- Test the unit at a different outlet.
AC Adapter is not connected to the outlet or unit properly
- Make sure that if the outlet is tied to a switch, make sure they are flipped into the on position.
- Verify that the connection between the AC cable and the DC jack is secure.
Warning:
- If the included AC adapter is used on other devices other than the iHome, this poses a potential risk to damage to damage them as well as the adapter.
Device Does Not Respond
- Unit does not respond to the connected device.
Not Properly Connected to Power Source
- Check that the unit is on.
- The display and buttons on top of the unit light up.
- Adjust the volume on device and unit.
- Test the play and pause buttons on your device and unit.
- Reset the Bluetooth on your device.
- Turn the Bluetooth off, wait a few seconds, then turn it back on
- Check that the device is properly paired to the unit.
- Verify that the iHome iAVS16 appears in your device’s Bluetooth menu.
No Sound
- The connected device shows that the unit is playing audio but no sound comes out of the unit.
Volume is too low
- Turn the volume up on unit and/or on your device.
Distorted Sound
- Sound is unclear/hard to understand.
Volume is too high
- Lower the volume on your device or unit.
Sound source is distorted
- Upgrade quality of audio files.
- If using a service like sound cloud try playing the file from a different source
- Refer to erratic performance troubleshooting section.
Inaccurate Clock Display
- Time on unit does not match time on app.
Time zone set incorrectly in app
- Make sure time zone is set correctly in the Alexa app.
- In the Alexa app> Devices> the iHome> Device location or Device time zone
- Make sure time zone is set correctly in the iHome AVS16 app.
- In the AVS app> settings (bottom right)> Time zone
Erratic performance
- Unit sound cuts out.
External interference
- Move unit away from potential sources of interference
- such as computers, modems, other wireless devices, or fluorescent light.
- Move your device closer to the unit.
- Bluetooth has a limited range, moving your device closer to the unit may clear up playback issues
- Bluetooth has a limited range, moving your device closer to the unit may clear up playback issues
Trouble Connecting Via Bluetooth
- Unit has trouble connecting to the device.
- Unit disconnects from device.
Device is too far away from unit
- Move the device connected to the unit closer.
External interference
- Refer to erratic performance troubleshooting.
crwdns2935287:0crwdne2935287:0
UMass Dartmouth, Team S1-G7, O'Connell Fall 2019 crwdns2935289:0UMass Dartmouth, Team S1-G7, O'Connell Fall 2019crwdne2935289:0
UMASSD-O'CONNELL-F19S1G7
crwdns2931471:04crwdne2931471:0
crwdns2935297:060crwdne2935297:0
crwdns2944067:016crwdne2944067:0
How do I fix “update failed"?
Deborah (Debbie) Spataro - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0
After my unit warms up the speaker has a popping sound like every second. Some times is stops for a moment. But usually it pops. It is like a faulty connection speaker pop.
Bob Reece - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0
Mine is doing the exact same thing. Not found any help. Ihome tech said it had a bad component and would be cheaper to buy a new one the repair. I can't believe it should die in 3 years.
Jpd - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0
how come the base lights are stuck on lime green can not change even reset unit still stuck on lime green
dwight horton - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0
Base lights just came on and will not stop. I went in to turn “off” the lights but they are still on and changing color. What happened to make them come on and stay on?
Shawn Farney - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0