Sony SRS-X3 Troubleshooting page

Troubleshooting Guide for Sony Wireless Speaker SRS-X3

Everytime I turn the speaker above volume level 8, the speaker begins to make a humming sound along with the audio coming out.

On some devices, such as this one, the speaker does not control the volume level of the phone when paired. To fix this interference, turn the volume of the phone up to 80% of maximum, then raise the volume level of the speaker.

I want to connect to this bluetooth speaker using my phone, but this speaker refuses to connect, or will not stay connected long.

Your battery may be fully drained. Connect the charging cable from your wall USB-box to the speaker itself and allow up to 3 hours for the battery to charge back to full health.

If your device is connected to another device via bluetooth, the device will not connect to anything else. You have to ensure that the device you want to connect to the speaker is the only device that is connected via bluetooth. Once your bluetooth device is the only device connected, you will be able to stream music through your Sony SRS-X3

When I try to turn on my speaker, it will not power up, and it won’t charge when I plug it in.

If the charging cable is not fully connected into the micro-usb charging port installed in the rear of the speaker then the battery will not charge. Ensure that you have correctly inserted the cable so that the speaker may charge.

Your battery may be over-used, so you need to get a new one.

Your battery may be interfering with the wireless signal and the interaction over time may be creating a problem with the battery becoming defective. If this occurs, then you would need to get a new battery.

When I connect an 3.5mm auxiliary cord into the speaker, it is not allowing my music to play through from my phone.

Your auxiliary cable may not be fully inserted into the 3.5 mm jack, causing the music signal not to reach the speaker. Make sure that the gold or silver end of the 3.5 mm cable is not showing, and that it is fully inserted into the jack.

Auxiliary cords do not always have a long lifespan. The cord may have become twisted at one of the ends where the cord meets the jack that is connected and the jack may have lost connectivity with some of the wiring. Ensure that the cord is not incorrectly wrapped around at the ends and re-connect the cord. If errors continue to occur, get a new auxiliary cable or follow the instructions provided:

http://www.howtogeek.com/66124/how-to-fi...