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Camera won’t turn on

No matter what you do, you can't get your camera to turn on.

Battery is not charged

The battery may not have enough charge to turn on. Take the battery out of the camera and put it in the battery charger for a few hours. Put the battery back into the camera.

Battery compartment is dirty

Dirt or dust in the battery compartment may be preventing the battery from making a strong connection with the camera. Take out the battery and wipe the compartment with a cotton swab dipped in rubbing alcohol. Put the battery back into the camera and try turning it on.

Battery needs to be replaced

If the other 2 solutions do not solve the problem, consider replacing the battery.

The camera lens is stuck open or closed

The camera lens will not close or open.

The batteries need to be charged or replaced

Check the battery indicator on your camera and then either recharge or replace them.

Retract the camera lens

To retract the camera lens first turn on your camera, then press the Playback Button on the back of your camera.

The camera is losing power quickly

The battery is depleting faster than normal

The battery is in a cold environment

Temperatures below 0 degrees C (32 degrees F) will cause the battery to deplete faster than normal. Consider moving the camera to a warmer environment.

The camera is being used extensively

Recording videos and using the flash put a lot of stress on the battery. Recharge the battery.

The battery needs to be replaced

Over time, the battery capacity will degrade. Consider replacing the battery.

The flash is not working

The flash on your camera is not seeming to work

If your camera's flash is not working you should try powering off the camera and removing the battery and memory card from it. After the battery has been removed for a few seconds reinsert both the memory card and battery. Turn on your camera and turn it to Auto Mode. Press the shutter button on your camera to take a picture.

The camera cannot capture photos

There is no space on the memory card

Delete unnecssary files or insert a new memory card.

The memory card is defective

The memory card may need to be formatted. This will erase all files currently on the memory card and improve performance. If this does not work, consider replacing the memory card.

The LCD display is not working properly

LCD Display is Dark

If the LCD display is very dark make sure sure the brightness in the camera's menu display is well adjusted. LCD displays can be dark due to low brightness so make sure the setting is correct in the camera's menu.

LCD Screen is White

If your camera's LCD display is all white. Make sure that the battery compartment is clean from dust and debris. Clean the battery compartment by removing the battery and memory card from the camera. Gently, clean the dust and debris. Re-install the battery and memory card, then restart.

If the LCD display is still all white after powering on, the LCD will need to be replaced.

LCD Screen Has Black Spots

If your camera's LCD display has black spots. Remove the camera's batteries and memory card. Re-install the batteries and take a picture without the memory card. If the LCD screen still displays black spots it may be due to a dirty lens. The lens will need cleaning.

To clean a dirty lens, power off the camera and remove the lens. Clean the lens with a soft damp cleaning cloth, with counter clockwise motions. Dry the lens with another gentle cloth. Re-install lens.

If the LCD still displays black spots after taking a picture then the LCD will need to be replaced.

The camera does not record sound

If the camera does not record sound while taking a video

The memory card may be defective or damaged

To test the sound recording function, record a small video on the cameras internal memory and speak directly into the microphone.

Then play back the video.

You may also want to try and see if the sound works when you play it back on your PC.

If the sound works when you play back the video using the internal memory you may need to replace the memory card.

If it doesn't relay any sound then your camera needs service.

Remy Smith

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Cal Poly, Team 20-13, Maness Winter 2015 crwdns2935289:0Cal Poly, Team 20-13, Maness Winter 2015crwdne2935289:0

CPSU-MANESS-W15S20G13

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the aperture of the lens 20-50mm of my NX1000 can't move, maybe is in f22 is too closed, so the photos i shot are dark, do you know what is the problem?

dudiglix89 - crwdns2934203:0crwdne2934203:0

My camera is going crazy. Nothing work as it should! If I want to take a photo on smart mode it moves to some other. Or when I want to take a look at photos camera starts to take photos...What is the problem?

Rottweiler M - crwdns2934203:0crwdne2934203:0

i have the same problem

chris -

i am having the same problem. Any solutions?

jennifertynan -

Same issue here..It's a problem with the mode dial, I've read something online a while ago. about having it replaced but it's a known issue..

Henk & Annelies Verschoor -

The protection cap on mine is stuck. I rotate it all the way open, but I still can get it off.

domingo palao - crwdns2934203:0crwdne2934203:0

image sensor for nx1000 has dark spots that’s reflecting on any pictures i take.

coc cdo - crwdns2934203:0crwdne2934203:0

I have problem with my Samsung NX1000, when I turn it on, it will shutdown after few seconds, then turn on again and then shutdown again.

gdbsocial - crwdns2934203:0crwdne2934203:0

Good evening! My nx 1000 will turn on, fully charged battery and new card, but will not display anything on LCD , i.e. black screen, and will not shoot although it sounds as if it trying to focus… will appreciate any tips…. many thanks and HAPPY NEW YEAR!

Argiris Zafeiridis - crwdns2934203:0crwdne2934203:0

yeah im also facing the same issues.. the screen will start normal at 1st then after 1 minutes.. distortion happened and camera start to freeze

Helmet Lawsux -

The lcd of my camera is black, even I turn on the camera the green light stills on. Can I know if whats the problem of my camera?

John Daniel Espino - crwdns2934203:0crwdne2934203:0

Camera does not work can’t see anything on display

Pankaj Patel - crwdns2934203:0crwdne2934203:0

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