Samsung Galaxy A11 Touchscreen is Unresponsive

If your Samsung Galaxy A11 does not respond to touch, follow this troubleshooting guide.

When you place a screen protector on your phone, it can possibly make the sensitivity less effective. To fix this, calibrate the sensitivity settings on your phone. To do this, go to Settings > Display > Touch Sensitivity. After you turn on this feature, try using your phone again.

If your charger is damaged, then it may not supply enough power to your device. This can cause the touchscreen to malfunction. Replace your charger with an undamaged one, and avoid using your phone while it is charging. After that, try using your phone again.

Dated software can affect the productivity of your device. By simply updating your phone, you can potentially fix an unresponsive touchscreen. To update your phone, go to Settings > Software Update > Download and Install. If you cannot interact with your device, try restarting your phone. To do this, hold down the power button and the volume down button at the same time, until the screen turns completely black. The power menu will come up, but continue to hold the buttons until the phone turns off. When it does, let go. The phone will restart automatically in a few seconds.

Instead of having a problem with the device, it is possible to have an issue with build-up affecting the touchscreen’s responsiveness. To fix this, clean the touchscreen and screen protector using phone-safe electronic wipes. Replace the screen protector, and try the phone again. If your external screen is still experiencing issues, it is possible that you need to replace your touchscreen. Follow this replacement guide.

When a phone’s digitizer comes loose internally, it is possible for the touchscreen to malfunction. By tapping each corner of the phone gently, the digitizer may reconnect. If it doesn’t, you may have to fix the digitizer by taking apart the phone.