If your PS5 turns on but your TV or monitor displays no signal follow the steps below. If your PlayStation 5 will not power on, see the PlayStation 5 Won't Turn On wiki instead. If your TV displays a green screen, check out the PS5 Green Screen wiki.
TV or Monitor is Off, Does Not Work, or is Not Displaying Console
Before troubleshooting any issues, ensure the TV or monitor you are using is powered on and working correctly. If you have a smart TV, ensure you have installed the newest software.
- Turn the TV or Monitor off and then on.
- Unplug the TV from the power outlet. After a few minutes reconnect it back to the power.
- Connect a different console or DVD player to the TV to ensure the TV works.
- If another device shows a working image with no issues, the problem likely comes from the PS5, possibly from its HDMI connection.
- If you can't get any device to show an image on the TV or monitor, try plugging the PS5's HDMI cable into another TV or monitor.
Faulty HDMI Cable Connection
If your TV or monitor turns on and displays other devices, it is possible the HDMI cord that connects the PS5 to the TV is damaged or improperly connected. The HDMI port the console is plugged into might be broken or dirty.
- Check the PS5 HDMI cord for damage. If you can't see any visible damage, try a new HDMI cord and plug it into the PS5 and TV.
- Plug the HDMI cord into a different port on your TV if there's more than one. If another device shows up on the TV using a different HMDI port, connect the PS5 HDMI cord to that port. Be sure to adjust the input settings to ensure that your screen is set to display the proper port's input.
If the HDMI port on the PS5 is not functioning then you may need to replace the motherboard with a new one that fits your version of the PS5.
Note: Ensure the HDMI input on your TV or monitor is set up to use version 2.0 or 2.1. HDMI 2.1 allows the PS5 to support higher frame rates than the PS4.
TV or Monitor Cannot Handle PS5's Video Settings
This issue is most likely to occur when you plug your PS5 into a new TV or display that differs from the display you used when setting up your PS5. Your PS5's display setting may not be compatible with your existing display, so you should change its video output in Safe Mode.
- Hold the power button for three seconds to turn off the PS5.
- Press and hold the power button until you hear two beeps. Release the button after the second beep.
- Connect your Dual Sense controller using the USB cable.
- Press the PS button on the controller.
- If the screen appears, select Change Video Output.
- Select Change Resolution.
- Wait for the PS5 to restart.
- Select the supported resolution for your device.
Rest Mode Glitch
The Rest Mode feature on the PS5 can cause power issues and prevent your PS5 from displaying correctly on a TV if the console cannot exit the mode properly. If the black screen problem started after the console went into Rest Mode, perform the above solutions: force shut down and power cycle.
If those solutions did not fix the problem, boot your PS5 in safe mode:
- Hold the power button for three seconds to turn off the PS5.
- Press and hold the power button until you hear two beeps. Release the button after the second beep.
- Connect your Dual Sense controller using the USB cable.
- Press the PS button on the controller.
If the screen shows up, try restarting your PS5 again to see if the screen shows up now in normal operation mode. If it doesn't boot back into safe mode by repeating the above steps and rebuild the console's database in safe mode:
- Turn off the PS5.
- Press and hold the power button until you hear two beeps.
- Connect your Dual Sense controller.
- Note: You must plug in the controller.
- Select Rebuild Database.
Your system should restart after rebuilding the database and boot into normal operation mode. The process may have restored certain video/display settings back to default.
If your screen shows up, your black screen issue may have been caused by incorrect settings or the rest mode glitch. Until Sony releases a patch that fixes Rest Mode, you should turn it off in console settings.
If your screen remains black, you'll need to continue to the next section.
PS5 Console Did Not Power Up Correctly
If you've tried different TVs and HDMI cords and ports, the PS5 console is likely the source of the problem. If your PS5 turns on, but your TV or monitor is black or not showing the PS5 user interface, force shut down the console.
- Turn on the PS5 console.
- Press and hold the power button.
- Once you hear two beeps, let go of the power button.
- Wait for 20 minutes while the PS5 cools down.
- Turn on the PS5.
If performing a force shutdown did not fix the issue, complete a power cycle.
- Press and hold the console's power button until the white light stops flashing.
- Remove the power cable.
- Wait at least 20 minutes while the power drains.
- Reconnect the power cable and turn on your PS5.
If the force shutdown and power cycle did not get the image back on your TV screen, you will need to attempt the solutions below.
In the event that the PS5 is not being powered correctly, the console may not be receiving enough power from either the wall outlet or the power cord to stay on.
- Unplug the power cable. Wait at least a minute, check the cord for damage, and then plug it back into the PS5.
- If it is damaged or you aren't sure the cord works, try another power cord. The PS5 uses an IEC C7 power cable that came standard with the PS3 and PS4.
- Use a different wall outlet.
- It is possible the power supply is damaged and you may need to replace the power supply with a new one. Make sure the console is not overheating before repairing the power supply.
crwdns2944067:020crwdne2944067:0
Game come on but no Signal on TV
Kevin Reed - crwdns2934203:0crwdne2934203:0
you are missing one more very valuable advice - make sure your HDMI input is setup to use version 2.0 or 2.1. It won't work if the HDMI version setup to 1.4.
On Xiaomi TV you need to input empty HDMI cable into TV, leave 2nd end not installed. Go to input settings, select your HDMI and go to settings there to change the HDMI version.
Andrey Koval - crwdns2934203:0crwdne2934203:0
Thank you for your feedback, Andrey! I updated this page to include that information. HDMI 2.1 is the new cable standard that the PS5 utilizes.
Evan Gattuso -
Hello. I have a Sharp TV which has one HDMI port. Though I am able to use a Set Top Box using it but when I connect PS5 to same HDMI port I do not get display. I got console checked by Sony Service centre and they showed it works fine on their display. They advised me to buy another TV set. Can you please suggest what else can be wrong. When my TV is able to get display from one source why not from another. Please advise.
Pictor101 -
Hey Pictor101, i have the same isssue. Did you find a solution for the problem? I have also a sharp TV
christos kabakakis -
I added a new port to my machine as I believe the original doesn't have long enough legs for a strong mechanical connection. I'm great at smd by eye but the little 15 or so hdmi legs are at an odd angle and without a better scope I'm going to have a hard time fixing it. There are so many screws that I'm not opening it up again until I scope the output for an ntsc signal. I even used my super sharp probe master leads to check for a bridge but the only beeps I got were the 3 ground pins. Maybe 4 but none were adjacent.
I've also lost 3 controllers from updating. The port comes off on the inside and tears the pads so with the new ps5 firmware they make nice 120 dollar paperweights here in canada. I plan to fix the controllers torn pads and use a logic analyzer to see which signal goes where on either side and I'll replace the usbc with a jst and special cable.
I'll post it to my YouTube channel and on here in about a month. Still recovering the house from hurricane Fiona.
Joey Strong - crwdns2934203:0crwdne2934203:0
What if your screen is already blacked out?
Sanjuan Jackson - crwdns2934203:0crwdne2934203:0
Remove PS5 HDMI cable from TV, turn on your TV and check HDMI version. It should be 2.0 or higher.
Andrey Koval -
Why is it taking 99 hours plus to download 24 GB
Lady Nightstalker - crwdns2934203:0crwdne2934203:0
Ps5 was working just fine. Was on YouTube when the display just suddenly stopped.
Alex Gonzalez - crwdns2934203:0crwdne2934203:0
I've got a brand new system. My TV is HDMI compatible for a PS5. I've got everything hooked up... But the tv is black. I can hear the back ground sounds, and set up prompts, but have no picture. The odd thing is that it's making all the display things dark too. Any ideas would be a big help, please.
Jason Hinds-King - crwdns2934203:0crwdne2934203:0
I forgot to mention that I tried the HDMI cable from my PS4, which was working, and it didn't make any difference.
Jason Hinds-King - crwdns2934203:0crwdne2934203:0
It's a bit difficult selecting anything when there is no picture.
Steve - crwdns2934203:0crwdne2934203:0
Tried all of these steps and the screen won't come on during the safe mode =(
Michael Edwards - crwdns2934203:0crwdne2934203:0
Sony is going to get sued. Mine just went dark. Troubleshooted to test monitor and hdmi cable. Came to the conclusion the video went to sh*t.
Andrew K - crwdns2934203:0crwdne2934203:0
Hello! I have a 2013/2014 Sony Bravia. My son's PS5 worked perfectly for months and suddenly won't connect. I tried new HDMI cables, nothing. The tv doesn't recognize the HDMI but says PlayStation, no signal. However, it works just fine on a newer, more basic RCA tv. Any thoughts?
Stefan - crwdns2934203:0crwdne2934203:0
Hallo. Meine PS5 lässt sich anschalten und in den Sicherheitszustand bringen, aber der TV erkennt das Signal nicht. HDMI Kabel gewechselt (2.1) , an anderen TV angeschlossen, Stromkabel neu . Auf Controller reagiert die Konsole, aber der TV erkennt kein Signaleingang . Was nun?
JoBa005 - crwdns2934203:0crwdne2934203:0
No funciona nada de eso, llevan varios días pasándome lo de que se apaga la imagen sin más, y aún que siga sonando en los cascos la imagen no se ve nada, hemos probado de todo y nada de nada funciona
Ashley Sandres - crwdns2934203:0crwdne2934203:0
Tengo un ps5 lo prendo enciendes las luces de prendido entonces muestra el logo por aproximadamente 50 segundos despues queda la pantalla en negro de mi tv ya trate lo del.ssfe mode cambio de resolucion y todo eso pero sin resultados buenos la consola se ve como si estuviese prendida en modo regular, tambien hice update system software por usb lo iso normal pero sigue igual con el mismo problema alguien le ha tocado un problema asi creen que pueda ser hardware por favor necesito su ayuda
Ocx - crwdns2934203:0crwdne2934203:0
Hola mi PS5 prende se escucha pero no se ve que puedo hacer
Osvaldo Gonzalez Baez - crwdns2934203:0crwdne2934203:0