Camera won't turn on
Verify that the camera is charged and that the battery is inserted properly.
If it still doesn't turn on, the battery may need to be replaced.
Memory card is protected
On the memory card there is a small switch. Verify that it is not set to [lock]. If it is, simply slide it to unlock.
Flash is not working
Verify that the camera is not set to suppressed flash. Cycle through the flash settings by pressing the flash button until reaching the desired setting.
Note that the flash does not go off in the scenery, night scenery, fireworks or starry sky modes.
The flash battery may be dead. Here is our guide to replacing it.
LCD screen turns off when camera is on
Verify that the camera is not in power save mode.
Verify that the camera does not need to be charged.
If the LCD screen is cracked, or never turns on it may need to be replaced.
The picture will not save
Verify that the memory card is fully inserted.
Verify that the mode dial is correctly set.
Verify that there is enough space on the memory card.
A picture is not showing up
Verify that the memory card is inserted properly.
Verify that the camera is set to playback mode.
The camera becomes warm
The camera may become warm during continued use, but this should not affect the quality of the photos or endanger the camera.
The lens clicks
The sound of the clicking is normal and caused by the automatic adjustment of the lens during zoom or camera movement.
The picture is displayed in black
Sometimes when pictures have been edited or rotated on a computer they come up black on the LCD screen.
The picture is too bright or too dark
Verify that the exposure is adjusted correctly.
The picture is out of focus
Verify that the mode dial is set properly.
Verify that the subject is within the correct range.
Verify that the camera is being held still while pictures.
The lens may be need to be replaced.
The casing is cracked
Here is our guide to replacing the front, and rear casing.
The buttons on top of the camera are broken
We have provided a guide to replace the top buttons.
crwdns2947414:01crwdne2947414:0
My FX01 has a broken screen and has been unused for a couple of years. Does the broken screen prevent other parts of the camera working although the lens and cover emerge when switched on but nothing else happens. Will replacing the screen restore its function or is something else wrong with it? Gordon Bendall
Gordon - crwdns2934203:0crwdne2934203:0