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Controller won’t power on

The controller lights don’t turn on after the power button is pressed.

Broken controller charger

  - If the device wont hold charge with the charger make sure that the charger cord isn't damaged.

Old controller battery

  -If the charger cord isn't damaged and the controller still wont hold charge then the battery might need replacement.

Buttons don't respond

The buttons when applied do not give any input when pressed

Broken buttons

  - If the buttons are unresponsive, then replace buttons on reversible D-pad/analog stick modules or conductive pads.

Broken reversible D-pad/ analog stick module

  - If the buttons still do not respond after replacement the you might need to replace the entire D-pad/analog stick modules.

No Audio from Headphone Jack

When plugged in, the headphone jack does not pick up any audio

Debris stuck inside headphone jack

    -There is a chance that there is debris stuck inside so clean interior of headphone jack.

Damaged headphone jack

    -If debris is removed and still no audio from headphone jack then headphone jack would need to be replaced.

Joystick doesn't respond normally

Joystick when moved doesn't work normally/broken

Joystick goes in one direction when idle

   -Stick Calibration and sensitivity Adjustment issues

Joystick doesn't give any input when being used

    -If no input at all you will need a total analog stick module replacement.

Triggers malfunctioning

Triggers don't work the same as normal when pressed

  Trigger doesn't click unless applied with unnecessary force

    -If so you will need to replace trigger button.

   Trigger button works but still no bounce back

    -If so you will need to replace trigger spring.

Jacob Gorman

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UMass Dartmouth, Team 1-1, Santin Spring 2024 crwdns2935289:0UMass Dartmouth, Team 1-1, Santin Spring 2024crwdne2935289:0

UMASSD-SANTIN-S24S1G1

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What kind of switches do the shoulder buttons use? I'd like to try and replace my R1 PCB switch button due to it taking way too much force for it to activate

William Killoren (Centurion) - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0

The L2/R2 (analog) are using a HAL sensor. The L1/R1 are using a horizontal SMD button (via a weak, damageable plastic rocker lever - mine broke with a hair crack).

Hann_S - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0

I ended up getting one and for some reason it’s like frozen. The light is on and everything but the controller itself doesn’t work on top of that I tried resetting by holding the ps button and nothing happens. I need help !!

Anthony Guzman - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0

this is stupid, I've had the controller 3 months and already have issues. It won't connect to the dongle on the xbox at all, which happens every other week, but resetting my xbox would fix. now it doesn't. This is the first and last Victrix controller I'll ever use.

Stu Paterson - crwdns2934203:0crwdne2934203:0 crwdns2950251:0crwdne2950251:0

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