crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
Headset won’t turn on
Headset will not power on or show any response.
Diconnected/Broken Internal Wires
It is possible that the wires inside the headset are loose and/or not connected and will need to be reconnected. Open up your headset and check to see that all wires are connected, if some are not connected please reconnect them to the appropriate places, if they are all connected and headset still wont turn on please keep reading.
Dead/Faulty Battery
First check to make sure that your headset is charged, to do so just let it charge for 15 minutes then come back and try to turn it on again. If it still wont turn on then check that all the wires are appropriately connected to your battery and reconnect any loose wires. If it still wont turn on then you will have to replace your battery.
Lights are not working
The headset won’t light up when it is powered on.
Faulty/Dead cathode
This headset equipped with RGB LED inside. It is possible that one of the cathode legs might be broken. Bringing dead LED to light requires advanced knowledge in electronic. You can just buy a new RGB LED and replace the old one. They are cheap and easy to find. Here is the link for inexpensive RGB LED.
Disconnected wires
Light emitting diodes(LEDs) need a positive voltage so they can light up. First you must check if there is a burnt wire inside the circuit. RGB leds has four input pins, three for colors(red,green,blue) and the 4th is for the power. It is possible that you have bad connection between the four legs and the logic board. If you need to replace wires, you need pay attention on the power wire.(how to solder wires together) First pin in the led is usually is the power pin. You have to make sure that power wire has a bigger AWG then the other data pins(three color pins). If you need more information about American Wire Gauge(AWG), take a look at the following webiste.
Dead/Faulty battery
First check to make sure that your headset is charged, to do so just let it charge for 15 minutes then come back and try to turn it on again. If it still wont turn on then check that all the wires are appropriately connected to your battery and reconnect any loose wires. If it still wont turn on then you will have to replace your battery.
Voice guide is not working
The voice guide does not activate when the headset is powered on or settings are changed.
Double Check Sound Settings
First check that the voice guide is not muted and/or that the voice guide volume is turned all the way up. If they are please keep reading.
Broken Small Speaker
Make sure there are no loose connections or disconnections to the small speaker and if so then reconnected the wires to the small speaker. After you have done this, check to see if voice guide is back on. If it is not please keep reading.
Broken Logic Board
Make sure all the wires are connected to the logic board, if they all are then you will have to replace the logic board. If wires are not connected reconnect them and check to see if the voice guide came back on. If it still does not come back on then you will have to replace your small speaker or the logic board.
Can’t connect it to the PC
The device cannot connect to a PC with everything hooked up.
Missing Drivers
The device cannot connect to the PC without the appropriate drivers. To acquire PC drivers visit the manufacturer's website here.
Wrong USB Cable
You may be using the wrong USB cable for your device. Double check to make sure you are using the correct cables otherwise the device will not be able to connect.
Damaged Transmitter
It is possible that your wireless transmitter may be damaged. If so, try the wired connection, or use this guide to fix the transmitter.
No audio or Distorted audio
Audio does not come out of the headset despite everything being connected correctly.
Broken speaker
It is possible that your speaker may be damaged. You may be interested in this guide on replacing the speaker.
Broken circuit board
If it is not the speaker itself that is damaged, it may be the circuit board. To replace the circuit board, view this guide.
Disconnected internal speaker
If neither of the above problems are the case, then the speaker may have a connection problem inside of the headset. To fix this, you may follow the guide for replacing the speaker, but just take out your original speaker and replace it with itself.
crwdns2944067:018crwdne2944067:0
My power button doesn't make that clicking sound when i hold it down to turn it on anymore. It charges and i used it 30 minutes before this happened. Is there anyway to fix this issue at home?
chavah154 - crwdns2934203:0crwdne2934203:0
Yea thats whats wrong with mines. Idk how to fix it
Shelton Sheppard -
Same mines doing that to man, it sucks
Eric Davis -
Did anyone get a response on how to fix this issue at all?
MikeWills -
Power button inside was broken on mine I installed an external power button and it works fine .
Willy abd -
My mic is somewhat loose and im getting fustrated. I can pull it in and out but it gets stuck and loose when i pull it out. Any help would very much appreciated.
The Playa - crwdns2934203:0crwdne2934203:0
I loved my Afterglow headset for the first almost year, until i noticed that it wouldn’t charge when the charger was in. It was very specific how I had to put it in, and I did that for a few weeks. One day, no matter what position I put it in, it died and wouldn’t charge. It’s not the charger because I put a second charger in to no avail. I would love to keep this mic and wonder if there is anything I can do to fix it. Thanks
Robert Lassik - crwdns2934203:0crwdne2934203:0
My headset turns on and does that little double beep thing but then the sound comes through for about half a second then stops??
Rachel Clarke - crwdns2934203:0crwdne2934203:0
The power button inside is most likely broken I installed an external switch and it works fine.
Willy abd - crwdns2934203:0crwdne2934203:0
Broken charger port how do I fix
monkey_swag90 - crwdns2934203:0crwdne2934203:0
Need a wiring diagram all wires involving power and lights are ripped from board
Ashley Scanlon - crwdns2934203:0crwdne2934203:0
My headset was working just fine last night charging woke up to it blinking red and it won't stop and can't turn it on
redzilla - crwdns2934203:0crwdne2934203:0
The Blinking Red light means there is an issue with the charging system or battery. I’m dealing with this issue now. Looks like you can order replacement bats from amazon. UDP says to let the headset die and then give it a full charge. I let mine die, unplugged it and it quit working all together unless hardwired. and now the mic has stopped working as well.. It was only in use for a week…brand new.
MasterIce Storm - crwdns2934203:0crwdne2934203:0
Power buttons on these was weak. You have to take out the power button from the inside and put the two pieces of plastic back over the buttons with a little scotch tape as their tape isnt worth a shi..
MasterIce Storm - crwdns2934203:0crwdne2934203:0
That my mic only works in that certain place then when I put it on it doesn’t plz help me
Zidane suaste - crwdns2934203:0crwdne2934203:0
How does one go about installing an external power button?
Tim Hundsdorfer - crwdns2934203:0crwdne2934203:0
My pdp airlite pro wireless headset will not pair with my Xbox series S console I tried everything, reset, etc etc ?? What’s left to do ?
Derek Carbajal - crwdns2934203:0crwdne2934203:0
My headset will turn on, then make the beeping sound signaling that, then the sound coming from the device I'm using them on isn't working. It is charged, the volume is not the problem, I've tried it on two different devices, and it's still not working. I asked a family member who works in the electronic industry and he couldn't figure it out either.
Anne22 - crwdns2934203:0crwdne2934203:0