Nook Tablet Troubleshooting

im not happy with my nook it will not let do any google tasks or play a game with out cutting out

When doing a reset what is the'n' button and where is it? I'm on vacation and don' have my booklet.

Hi everyone. my Nook Hd+ is dead, won't power up and I don't have a charger for now.

is it possible to charge it with an Apple Ipad charger?

i am asking about replacement screen, when reinstalling screen there is no groove in the glass what do I do about this

My nook has a line halfway down one side and completely across the middle. Can it be repaired?

Mine has that too and I can not turn it on. There are white vertical lines on the left side and across the middle horizpntally.

My nook will not power on at all. When I plug it in I can see the charging light flash for a second turn orange and the off. I have tried holding multiple combinations of buttons but nothing has worked. My computer keeps saying it doesn't recognize the device too. Any suggestions? Maybe a new battery?

Mid update my nook continually shuts down and won't finish. However it won't let me do anything to change settings or use. Just resets over and over.

My nook will kick me out of a game and go to main to start over and over

hi can anyone help im trying to go on to the nook shop via my nook but it wont load up it just says a problem has occurred , please try again can anyone help me please

4/17/16

I've had my Nook for close to 3 yrs and haven't had any problems until just recently. After it's fully charged, I turn it on. It goes up to 99% and then goes black. I tried holding the left-side button with the bottom-Nook button. A small black sign appeared "Factory Reset" which lasts about 1 second. How do I do "Factory Reset"? Look forward to reading your answer. Thanks, Elizabeth

4/17/16

I've had my Nook for close to 3 yrs and haven't had any problems until just recently. After it's fully charged, I turn it on. It goes up to 99% and then goes black. I tried holding the left-side button with the bottom-Nook button. A small black sign appeared "Factory Reset" which lasts about 1 second. How do I do "Factory Reset"? Look forward to reading your answer. Thanks, Elizabeth

If I do a factory reset do I lose all my downloaded books?

why the screen will not work properly

Hi, my nooks volume isn't working. I click on You Tube and play and I get no volume, I can't hear anything. I can't hear anything when I go to play my movies on google play. I turn it all the way up and all it says is mute. I went to settings and played with the sound buttons and nothing. I've powered down and pushed the N button and turned back on for 5 seconds and still nothing. Please help me.

Anna

Hello my Nook HD plus is stuck on the black NOOK screen... I've tried to push and hold the power and home key it seems to turn it off, reset doesnt happen. It's out of warranty

Hello, I have a nook that won't take a charge. Should a light yellow or green glow as it's charging?

I just plugged in my Nook, after it being unused for about 2 months. I have had it plugged in at 11:35, and it has been charging since. The orange light is on, and whenever I try to turn it on it shows the icon that shows that the battery is charging, but nothing else happens. Please help me fix this problem.

I bought my nook little over two years ago. It has sat since about the 2nd month on my shelf because the battery is shot and well quite frankly this the worst 350 dollars i ever spent. Now after trying to get the thing to turn on and after 5 hrs plugged in it still wont. I advise NO ONE buy this product

Nook Color won't turn on, tells me to plug into a charger. I have it plugged into a Nook charger. No battery light on. Flashing in red "please connect your charger". Help!!

Soft reset didn't

I just got a new nook hd+ and when I go into one book and then switch to another book, the original book is still selected. I have to either shut it down or change profiles.

My nook tablet power button won't work and I tried to turn it on even when I charge it til 10% it still won't turn on

I don't use my nook as i should, yet from day 1, the battery seems not to hold a charge...is this bad batteries that come w/nook? or is the Nook itself not good enough to hold battery charges? Nook was fully charged and was off, yet when i reached for it, it was completely dead...what up?

I was using my nook today and it was running out of power so I plugged it in and it starting installing an update. It says it will take a few minutes... It's been a couple hours and hasn't updated yet. This is very frustrating, is there a way to fix it? If I unplug it the screen goes black, if I plug it back in it starts "updating" again.

Hello my nook is 2 years old but used 3 times, I am very suprised my ear piece stopped working considering it's been used 1 time .. any ideas

my nook is allowing me to download the book onto my computer, but says 'user is not activated' when I try to open on my nook. All other books have not been a problem.

The orange light turns on the nook when I plug into the charger , but 4 seconds later it turns off. I've had it on the charger for at least 30 minutes and the green charging light still won't come on

My Nook was at 100% last night haven't used it

I just plugged it in and turned on and drained all the way down. Why is it doing this please help!! I have had this problem since Sunday and have to keep charging it every day. Never had this problem until now and had my Nook for 3-4 years.

my nook used to work fine but now comes up unable to load data when I try to shop, internet connection is ok . can anyone help please? thank you , Sylvia

my nook hd does not respond to unlocking. It is fully charged? I have tried a soft reset to no avail. any suggestions?

My Nook is currently stuck on a black screen and it says that it is 'setting up profile.' The off button only puts it into sleep mode, the home button reawakens the nook to that screen (as does the power button) and the volume buttons son't do anything whatsoever. I tried to let it run out of battery but it has been stuck on the screen for roughly two and a half days. I've got no idea what to do.

Anton

In the lower left quadrant there is a square of space that comes up empty when reading, play game, or shopping. What should I do?

Elaine

I just bought my third charger for my nook but it just turns on the green light when charging and after a few seconds the green light turns off and it does nothing while plugged in

My nook won't let me type anything it totally frozen what should I do

My nook won't let me type anything the screen is totally frozen it even won't let me

Restart it

I think I have something turn off cause I can't play my games they will come on but when trying to play goes but to open to start

I have my nook that i bought like 8 years ago, it has always worked. i have had it plugged in for a whole day and its still showing that i dont have enough charge to turn on. I have not used the device in 2 years. The orange light is on, and it blinks occasionally.

if the hard reset fails on the NOOK HD+ how can i reinstall the OS?

Profile help.. I just got this Nook, I was able to put my name into profile but that's all.. it's been saying "setting up profile .... please wait" for two days !!

I plugged my nook in for about an hour, but the light at the bottom lights up green for 2 seconds, switches to orange for 5 seconds, and then goes blank. I tried soft resetting it and pressing every button, but the screen is still black. Any suggestions?

Why can't I download Netflix on my Nook?

My Nook is just a black screen and I enter my password but then nothing happens. It's just a black screen and all there is is a back button but it doesn't do anything. I swipped for the notifs on the top of the screen but it doesn't do anything. PLEASE HELP

My NOOK doesnt hold a charge, and I have been dealing with this for awhile, please help.

My nook keeps restarting and takes me back to the "nook, read forever" page. Every time it I get back to the lock screen, it shuts off again, and it keeps repeating. Please help

My nook overheated and turned off. Now it will only turn on if it's plugged in. If I pull the charger out it turns off.

Have a new Nook Tablet 7. On the second set up screen (select a Wi-FI network) I receive the message (authentication problem) on IP address, network, and home, and cannot complete the screen

I am unable to "jump to another page" and a box appears in the center of the screen with the following options: Speech rate, Go to bookmarks, Table of contents, Define a word, add or delete a book....and bright yellow highlighter appears.

My nook is apparently “jammed”. the screen is frozen in the start-up screen and the arrow continues as though the unit is starting up…..what do I do?

Nook switches on,gets wifi, then it goes straight to ‘error’ all the time??

I have the nook 7 inch tablet. My battery is constantly low and it says that it has 1% power for like a whole week and the only way I can get it to charge if if it completely dies first. It also randomly shuts its self off and then gets stuck in this loop of starting over and over again. It's really annoying and I wish I had waited to buy a more expensive tablet that was made better.aby ideas to make me hate it less?

My nook for some reason just changed its own password. it either was a really weird glitch or I was hacked. can someone tell me how to reset it using the charger? I am using a macbook.

My nook stopped working and it is frozen on “Welcome you your all-new nook” screen I can do is turn it off and turn back on. What do I do?

My nook stopped working and it is frozen on “Welcome you your all-new nook” screen I can do is turn it off and turn back on. What do I do?

my nook’s a button won’t work

my nooks a button only works sometimes but its starting to never work

The audio narrator on my nook is stuck on and the touch screen will not let me slide. It will only let me double click. So I can't turn it off. Help please!!

The audio narrator on my nook is stuck on. And the touch screen won't let me slide. It makes me double click so I can't even turn it off. Help please!!

My nook tablet 7 will turn on and off just fine but after its ask for the pin the screen stays black and I only have the back button and the notication bar showing will not do anything else. Tried to do a factory reset but the “n” button is not on the touch screen due to blackness. Slightly aggrivating

I just received my nook for Christmas & every time I turn it on there is a blue line(horizontal), on my screen. It stays there & doesn't go away. Please help…thank you!

I just received my nook for Christmas. Every time I turn it on, there is a blue horizontal line on my screen, that will not go away. Any help is appreciated, thank you.

The home button doesn’t work most times, I have to reset just to switch books. Really frustrating because I switch between the books I read to my son and my own book.

And now the foolish thing will not turn on, even when plugged in. My husband got it for me in October and it has been extremely stressful. it’s got TWO buttons, how can you have two buttons and not have them work!!!! It’s not rocket science . . . we have on/off, then we have switch to home. My previous nook worked, this one does not.

My Nook is 3 years old. It’s locked at the 99% and won’t charge. Plus the battery area gets really warm and I’m afraid to leave it plugged in overnight.

My NOOK is 3 years old. It’s ‘locked’ at 99% and the battery area gets really warm when plugged in.

the gboard keeps saying ‘stopped’, this is brand new and I have not even had the opportunity to do anything… help please

when I plug my nook in the light will turn green, then orange for about 10 seconds, the dissapear completely. Will not charge.

My nook hd keeps giving me warnings that the battery is “critically low", even when I can see in the settings that it is (sometimes even fully) charged. It then shuts down and makes me restart the device. I don't think it is a battery issue, but is there a way to troubleshoot? Simply shutting down and restarting does not seem to work.

I just got a new nook from Barnes & Noble and I cracked the screen already!? I tried to press the screen and it won’t work when I swipe or type. What can I do? I really don’t want to buy a new one. Please Help!!

Hello, my nook simple touch won’t let me read past a certain point in my book. It will shove my back to my library ans when I go back to the book it takes forever and it always goes back to the same page and not even close to where I was reading before. I just want to read this book ):

My nook’s keyboard won’t show up and I can’t reset it because I can’t connect to wifi.

My wi-fi says I'm not connected although I am. Also, it doesn't show my sd card. Please any help welcome.

I updated my Nook HD+ and now it won't download my new magazines or books. It just sticks on 0% and never moves. I have it hooked up to my Wi-Fi and there is excellent signal.

My Samsung Nook says Error. Unable to connect to the Nook service. Please try again later. What do I do?

The slot that the UBS cord plugs into, the prongs inside are bent or missing. Can’t charge my nook. Can this small piece be replaced?

I had reset my nook hd because i had forgot the password and now it won’t let me get past the WiFi setting part it says connected but after that it will say network problem what should i do ?

my nook got hot and went back to the setup screen and its stuck and won’t go pass ‘‘ lets get connected’’

I somehow lost my keyboaed on my nook so it is asking for password and I can’t get into it cause I have no keyboard

I plug my nook in and the light by the port flashes green then orange and Shuts off

My nook won't erase and factory reset

My nook has way to change from one app to another without turning it off.please tell me how to fix this

Yes it has no means to change fromone app too another

Need something on my nook so l can nagivate from one app too another without turning it o

My nook won't come on it just stays on the black nook page why?????

My nook doesn’t turn off and the screen is black in top it says main camera and in bottom it says back

Could you please tell me why my nook home button disappeared and how to get it back. Thank you!

my nook is unresponsive when i try to swipe it right to unlock it. What do i do?

My nook is on mute and I've tried the volume button and it turns up but it has a line through the sound icon. What should I do?

My nook stuck on messages at top where it says reboot

i buy books on my nook but they dont show up in my library

Ny nook just has the NOOK on Screen. I can't even turn it off

I have another nook that is fully charged but it will not open. For brief moment the screen lights up, but when i swipe it, it goes black.

My nook hd will not charge. When I plug it in the red keep flashing and never turn green how can I fix this I have a lot of songs and books on it I would like to read and listen to please help thanks

How long should it take to charge a Nook and how long should the charge last?

My nook no longer holds a charge. I figured it might be the battery but it doesn’t even open, how can i change the battery?

Can someone tell me why my nook won't connect to my wifi?

My Nook is telling me my pin number is wrong when I have not changed it. Help.

It wont go into sleep mode for my updates to take place

Hello,

My nook 10” Samsung seems to be having problems charging, at the port connection of the device. It will only charge if the cable is at a certain angle. It is my second cable, same problem.

Ideas?

My nook won’t turn pages

My nook color will not turn the page

Nook doesn't work even when plugged in. Bought new charger, when I first plugged it in the indicator light goes from Green to yellow than off in a matter of 20seconds. The battery doesn't charge.

NOOK MODEL:SMT230NU CEO 108 Ser: R52F90FAONV8GB

Can not get online ?

My nook has a blurry screen (almost foggy) so light it’s hard to read. It has no cracks / breaks & works - you just can barely see the screen. I’ve tried brightening the display and that’s not it.

I have not had an update for some time. What should I do?

Dropped my nook on the floor on the corner. Wouldn’t come back on. Connected to charger and get a green and yellow flashing light then it flashes red. Any suggestions? Power button does not work at all. Any suggestions?

I plugged in my Nook to charge last night and there was a red lightening bolt in the battery symbol and in the General tab is said Nook is not charging. I tried to reinsert connector again but still said it would not charge. My phone charged fine with the same cable / connection.

Keep getting “network-related error" but the network is fine. Tried powering down both Nook and wifi to no avail. Nook wont let me get to home page. Tried a “soft reset" but didnt work. Power is at 90%.

Walt C.

I’m trying to help my friend with her Nook HD Plus. She’s trying to enlarge the font of a book. She cannot get the TEXT MENU to pop up on the bottom. We’ve watched tutorial videos and read a dozen sites and have tried everything suggested. Nothing is happening when she touches screen to call up the menu box. Any help will be appreciated.

nook color conict with wifi but not going to regester

My Samsung nook gives me a error Unable to connect to the Nook service. Please try again later. My nook shows the internet is active.

MY nook color won’t display the content of the book , the screen is black. I went to settings and press reader, the screen is still black. If I go to library it will display the books and descriptions but when I select a book to read the text won’t display it is all black. The nook color will display contents except on read mode.

I have a nook tablet that I reset to factory settings. now i can’t get past the setup. Any ideas?

My Nook continually comes up with Unfortunately, Google Play Services has stopped. Below that it has Report OK. I have clicked on both of them which hasn’t helped. Then after several times that comes up, it will start coming up with other apps that have stopped. I can’t get to anything on my Nook including my books.

My nook will not load any of the books that are saved. It says that nook has stopped working

Where can I purchase a battery

My screen states that it is “clearing data… a reset is being performed. This may take a few minutes.” But it never makes any progress and doesn't hold a charge, should replacing the battery fox both problems?

I replaced the charger wire and when I plug it in the green light goes on for a second then the orange light comes on then goes out. It doesn’t charge.

Betty

it says that nook has stopped working, cannot access library

Where is battery

When I open my Nook to the home page, I cannot slide the screen button up that will allow me to see my library I’ve tried two hard shut downs, but it still won’t cooperate. It is charged. Thank you.

My nook wants to setup Like it is a new machine The. When I get to the connect to internet. It says there is a problem. But it shows I am connected. Won’t let me get passed the registers my device. Which has been registered for years.

I have replaced the battery but cannot get the connectors back together - is there a trick.?

my nook shuts off after 5 min after latest update

My nook shows the loco but want do anything else. I want my refund!

In my nook glow light plus the news paper are in a text only format. Can I change the format to how it looks in the paper to include the pictures and can the pictures be in color

nook will not let me shop, can read my books but cannot order new

Everything works except my library and bookstore

cannot shop on nook

I’ve had my nook for years! About 10 months ago I plugged my nook in to charge and it set back to factory settings. I signed back in but it wouldn’t connect to my account to give me back my books. After 2 weeks I gave up and stuffed it in a drawer. Randomly I would take it out and check and nothing. 2 months ago my books just appeared and I’ve been reading it everyday. Today same thing just happened. It’s now stuck on a loop clearing data, setting back to factory settings over and over and over. Is this an issue with Nook now? My software was up to date. I was finally happy having my nook back!

My nook keeps “dying” every other day or so but when I plug it in, it still has 75% charge. Will a new battery fix this?

I lost MY Library on my Nook how can I get it back?

I'm trying to reset an old nook. Keeps telling me to connect to the internet. But I am connected to the internet and it even indicates that I'm connected.

I now have to charge my nook by having the charging cord held up by something while at the same time putting something heavy on the nook to hold it down. I have tried two different charging cords. It seems the port inside the nook is maybe bent?

When I go to the shop/search function typed in a book name all I get is Loading: Tap cancel to cancel operation. I am definitely on WiFi. Help.

I cant reset it from talk back

Icons are not responding

My nook was in storage for over a year. Charged it okay but the screen says nook with 3 pulsating dots underneath. Can't get past this. Do you know what this is?

I plugged my Nook up to power and when I went to check to see if it was chcraging it siad it was doing a reset. I didn’t do anything to cause this. What is this going to do?

My books I choose says after I press read says error will download later. But I'm charged for the book but does not load been 2weeks already????

josee34232@yahoo.com

My Nook fell to the floor and is now soundless. Help!

My nook is in safe mode and I can't get it off.

Nett

2 problems with my nook. #1 no matter what i put in the settings, if I don't touch the screen for 5 seconds; it goes black. It comes right back when i hit the button but i can't browse the screen or look away or anything more than 5 seconds. It does not do this while a book is open. #2 Even though there is a memory card inserted and recognized, the latest update will not download because there is not enough memory. When i go to memory/ storage, I have almost 90% free. The card is recognized and nearly empty. I have one book on it. What can I do?

Nook will not accept my password. Need to reset password.

I have been unsuccessfully trying to load it.

been couple yrs since I used Nook, attempted to charge, and it will not show that it is charging (no lighter anything) and it has been plugged in for couple hours now

Why won’t my Nook pick up internet signal, shows we have excellent signal but nook won’t connect

My numbers and letters have gotten very large. How do I make them smaller?

The numbers and letters on my Nook have gotten large. How do I change this?

unresponsive touchscreen on my nook