Magellan RoadMate 5250T-LM Troubleshooting

GPS directions are not correct- doesn't guide users to their desired destination.

If your device has clear view of the sky while staying still for at least 5 minutes and still does not have signal, reset the device by holding the slide switch in the off position for about 5 seconds. Upon the device turning back on, make sure it has a clear view of the sky and keep it still for 5 minutes.

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It is possible that your device’s software is out-of-date. If this is the case, you will need to upgrade its software through the Magellan website. Visit this page to learn more about it.

If none of the above options seem to be the problem, then it is possible that the device requires a new motherboard. Follow this link to view a guide with details on Magellan Roadmate 5250T-LM motherboard replacement.

GPS will not stay charged for as long as advertised.

If the GPS screen brightness is set to the highest setting, then it may cause your device to die quicker. You can dim this to extend battery life. You can also set the device to automatically go to the dimmest setting when it is not plugged into a power source. This website will lead you to download the user guide which has instructions detailing how to do this on page 4.

Your GPS can run up to 2 hours on a completely full battery; however, it is possible that you did not allow enough time for a complete charge. According to the manufacturer’s site, the GPS should be completely charged in 4-6 hours.

It is possible that the issue is with the charger itself and not the GPS device. Verify that there are no visible defects with your charging cord. If need be, you can purchase a new one from this site.

If you are sure that your charging cord is not faulty, then it is possible there is a problem with the battery. If this is the case it will need to be replaced. Click this link link to visit a repair guide that details how to replace the Magellan Roadmate battery.

The device touch-screen does not respond immediately/does not respond at all when operating.

It is possible that your screen may be dirty without you knowing it. To remove residue on device, apply eye glass cleaner to the screen and wipe off with microfiber cloth to prevent scratching.

The screen may need to be replaced if the device has been dropped or mishandled and has signs of damage. Follow this link to view a repair guide detailing how to replace the device's screen.