Magellan RoadMate 2120T-LM Troubleshooting

Device does not show signs of powering on

Check to make sure that the power adapter is properly connected to the USB port. If it is, then the power adapter is damaged. Replace the power adapter.

If the device turns on when plugged in but does not hold a charge, then replace the battery.

If power adapter is confirmed to be in working order and the device still will not power on, then the USB port is broken. Consider replacing it.

Audio coming out of device is hard to hear or distorted

If audio projected from device is distorted or fuzzy, then replace the speakers.

The touch-screen does not immediately respond/does not respond at all when using it to navigate the operating system.

Remove residue by applying eye glasses cleaner to screen and wipe with microfibre cloth.

If touch-screen is non responsive due to being mishandled or dropped then replace screen.

Device will not boot properly or upon booting and error message is displayed.

If there are persistent problems and error messages when attempting to boot the device then the motherboard is damaged. Consider replacing the motherboard.