Mad Catz Rock Band 4 Wireless Fender Troubleshooting

The wireless guitar controller will not power on

If your wireless guitar does not turn on, it could be due to improperly inserted or dead batteries. Follow this guide to replace your battery(GUIDE HERE)

If your batteries are working fine and your device still does not turn on, there could be an issue with the power button. See how to replace it [crwdns2936915:0crwdne2936915:0].

Wireless guitar controller will not connect to Xbox.

Locate the sync button to the left of the CD drive on the Xbox One console. Next, find the sync button on the guitar (PICTURE). Press and hold both buttons for at most two seconds. If the white light on the guitar is blinking rapidly, then the controller is attempting to sync with the Xbox. If the connection was successful, the light will blink slower, then remain steadily lit. If the light does not stop blinking slowly, continue the process of holding down both sync buttons at the same time until the connection is established. After three tries if the sync process has not worked, your wireless component may need to be replaced.

If the above process was unsuccessful, your sync component may [crwdns2936915:0crwdne2936915:0] need to be replaced.

Your guitar has buttons that do not work anymore.

If your guitar is freezing during gameplay, then a hard reboot is required of your wireless guitar. To reboot your controller, press and hold the XBox button on the guitar until it turns off, then press it again until it turns on. Another method to reboot your wireless guitar is to remove the batteries from the back of the guitar, and put them back in. If the problem persists, you may need to replace your batteries.

If any of the guitar keys or buttons are not registering properly or you experience lag during play, then there may be a connectivity issue. Turn off your guitar then turn it back on. If your guitar does not automatically sync with the XBox, then follow the "Sync Component Malfunction" process above.

If you are still experiencing problems with inconsistent response, then there may be too much interference with the Bluetooth/wireless signal. To increase signal strength of your guitar to your Xbox, move your Xbox to a higher position and remove anything that might be in the way of the device. If possible, it can also help to use a 5GHz WiFi band on as many wireless devices as you can (i.e. cellular devices, laptops).

If your whammy bar functions inconsistently, then you may need to upgrade your firmware. To upgrade your firmware, you will need to connect your wireless controller to a computer via USB. Once you have connected your guitar to your computer, follow the guide and links here to download the correct firmware.

If your whammy bar no longer works, it may [crwdns2936915:0crwdne2936915:0].

If your strum bar has seen better days, refer to the following [crwdns2936915:0crwdne2936915:0].