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Keyboard Not Lighting Up

My keyboard isn't lighting up.

In result of a non-proper setting of the keyboard lights, the lights may stay OFF. First, check the setting and make sure your light option is ON. If it's ON, then you need to reconnect the cord to the computer. Also, you can test the keyboard with another computer.

Buttons are not pushing

The keyboard buttons are stuck.

In result of spilled drinks, keys get stuck and refuse to push. You can try to put it back on the keyboard, making sure nothing is stuck below. Then, try to push it gently until you hear a click. Make sure that you put the key in the correct direction to avoid breaking the board.

Background color not displaying

Color is not showing up.

The “broken” background color consist in, when you are using the keyboard there is no color by the frame, or it is not the color of your preference. The board flash memory is responsible for that, and most of the time it lacks the setting of colors. So when you log out, the colors that you were using got stuck and wouldn’t upload. There is two common ways to troubleshoot that. One of them is to activate lighting, and the second one is to customize lighting setting in Logitech G910 Software.

Open Logitech Gaming Software and click on the light bulb icon, click the commands lighting mode icon. Under the Options tab, click Set Command Colors. The Commands list will appear on your left. Select the colors you want.

Shadi Alzanbagi

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Eastern Washington University, Team S2-G2, Munoz Winter 2018 crwdns2935289:0Eastern Washington University, Team S2-G2, Munoz Winter 2018crwdne2935289:0

EWU-MUNOZ-W18S2G2

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i bought this key board less then a year so 6 months or slightly more and the U key and now the I key are not holding color they are turning puke green when they suppose to be blue.

jay biggumz - crwdns2934203:0crwdne2934203:0

that is the blue part of the rgb led being dead, red and green will still work but anything with blue is a no show.

Josh Smyth -

The app won’t work, it’s not loading, so I don’t have colour or light on my keyboard.

Lan Hamilton - crwdns2934203:0crwdne2934203:0

I can’t help but notice the macro keys have stopped working in Revit 2020 by Autodesk. It works on previous version which helps speed up the model and design production process. The lights also do not switch to the new profile like in the previous versions of Revit as well. This leads me to believe that Logitech may have changed the way the keyboard input works for the software because it works with the previous versions. I doubt Autodesk has changed the software to cause this issue or it would have appeared earlier. For many people developing the 3-D, VR and AR environments for the games people play, movies people watch and the buildings/homes people have built can you please look into this for the affected professionals like myself? Thank you.

Cadwerks.Studios - crwdns2934203:0crwdne2934203:0

I didn’t like G Hub when it first came out and I like it even less now. My keyboard will not light up and the keys that I had bound are no longer bound. This is a total mess

Debra Boinay - crwdns2934203:0crwdne2934203:0

My tab button is going haywire and I really don't know what to do

Shaun Talukdar - crwdns2934203:0crwdne2934203:0

I agree, nothing seems to work right. When I first load a game the keys light up but when the game starts, they go back to the default blue. I even tried turning off the “Allow games and apps to control illumination”

Eric - crwdns2934203:0crwdne2934203:0

The keys on mine hit twice every time or don’t hit, constantly.

cfischrun - crwdns2934203:0crwdne2934203:0

Same problem here. Ever find a fix?

Byron Holmes -

A few of my keys no longer light up properly — green instead of light blue, or basically off if they should be dark blue. Red / Yellow works fine though, so it’s apparent the individual LED backlights are failing. I’ve owned the keyboard about a year now.

peon25 - crwdns2934203:0crwdne2934203:0

I gave up on trying to find a fix. I even sent a video showing exactly what was happening….or in this case not happening.

Eric - crwdns2934203:0crwdne2934203:0

Not even a month old and the GHub software has caused the existing lighting to flicker and NONE of the keys on the left side of the keyboard light any more.

If this is the state of their own in-house “Professional” software I feel sad for this company I once loved.

Vyvyn CruxButt - crwdns2934203:0crwdne2934203:0

I don’t know if it is GHub, or the keyboard itself. I just get double, and triples from a single key press, or the key just don’t work. It comes, and it goes. I think I’m about done with anything LG, or Razer.

Byron Holmes - crwdns2934203:0crwdne2934203:0

Below the point where the cable goes into the keyboard, there are two keys: “Gaming Mode” to the left and “Backlight” to the right of the cable attach point.

“Gaming mode” disables some keys such as the windows key

“Backlight” toggles the backlight.

Juan Cruz Nores - crwdns2934203:0crwdne2934203:0

Can someone help cus like the key board ain’t glowin but the keys work only that I have to press a few time till the letter shows up, I haven’t spilled anything on it that for sure so can anybody help?

Nightmare Sans - crwdns2934203:0crwdne2934203:0

I bought this keyboard 4 months ago and the backlighting stopped working. A lot of money to pay for this huge disappointment.

Disappointed Customer - crwdns2934203:0crwdne2934203:0

A later note, But it turns out at least in my own case that unless the USB gets a FULL powered USB port (3.1 or better) there's not enough power to drive the lighting fully or at all.

The same goes for their G560 speakers but at least THOSE give you a notification that there's not enough power.

Vyvyn CruxButt - crwdns2934203:0crwdne2934203:0

Thank you for your comment Vyvyn. I have a new high-end PC with the latest USB ports. No luck, Keyboard is still dark. Incidentally, GHUB shows the keyboard battery as fully charged. Tomorrow I may buy a new keyboard and post a video of me running this nearly-new POS over with my pickup truck

Disappointed Customer - crwdns2934203:0crwdne2934203:0

my num pad key 1-3, 6 and '.' buttons are lighting up and but not responding.

but after a nights passed they work again this has only been happening for the last week or two can someone help?

chris edmund - crwdns2934203:0crwdne2934203:0

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