Lenovo ThinkPad X390 Yoga Troubleshooting

The laptop will not respond of show any sign of powering on

If the adapter shows a light when it has been plugged into the wall and the laptop, then the issue is not with the charging adapter. If the laptop only turns on when the adapter is plugged in, that means you have a faulty battery and needs to be replaced. You can replace the battery using this guide.

The laptop will power on but will not boot-up

If the laptop powers on but will not boot-up. This can include a blue screen upon startup, “no boot up device” error, or just slow writing speeds. These problems will require the replacement of the SSD.

When playing sound it is either muffled or not working completely

If your speakers are muffled or not working first try and bow the speaker slots out with compressed air to remove any debris. If this does not fix the problem you will have to replace the speakers. This guide shows how to replace the speakers.

The device is overheating while operating.

If your computer is overheating while doing everyday task it could be the fan. First check if the fan and the opening is clear from debris and air is circulating. If this does not fix the problem you will have to replace the fan. This guide shows how to replace the fan.

Touchpad is not working like it should or not working at all.

If the cursor is not moving try and use the track-point first and if the track-point is moving the cursor something is wrong with the touchpad. Here is a guide to replace the touchpad.

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