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If your Lenovo IdeaPad Slim 3 Chromebook 14M868 shuts down randomly or suddenly reboots when it was not scheduled, follow this troubleshooting page for potential fixes.
First Steps
- If you see a blue screen or error messages before your Chromebook restarts, faulty USB devices may be the cause. Unplug all external devices and restart your Chromebook.
Limited Memory
- Low RAM: Chromebooks with limited RAM may struggle with multiple open applications. Close unnecessary apps and tabs to free up memory.
- Storage Issues: Low memory can cause problems and shut down your laptop. Free up space by closing or deleting old or unnecessary files and unused tabs and apps.
Problematic Extensions
- Check for problematic extensions. Extensions can cause shutdowns: If your Chromebook shuts down unexpectedly, check for problematic extensions. Go to Settings > Extensions and disable any suspicious ones. If necessary, disable auto-shutdown on virus detection to allow time for saving your data before restarting.
Faulty Motherboard
- Frequent shutdowns: If frequent shutdowns occur without an apparent cause, run Chromebook Diagnostics. If the issue persists, seek professional repair or consider replacing the motherboard with the Lenovo IdeaPad Slim 3 Chromebook 14M868 Motherboard Replacement guide.
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