crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
Machine Won't Turn On
Main Switch Broken
It is possible that the main switch is broken and may need replacing.
Cord Worn Out
The cord may be broken and in need of replacement.
Steam or Water Leaks from the Machine
Leak from Filter Basket
Try to find the leak location. If the steam/water leak is between the machine head and the filter basket, the gasket may need to be changed (guide will be linked here).
Leak from Top of Machine
If steam is leaking from the top of the machine, the lid may need to be tightened further or the gasket may need to be replaced.
Steaming Attachment Doesn't Work
Attachment is Clogged
It is possible the attachment is clogged and requires disassembly and cleaning or replacement.
Not Enough Water
Insufficient water may be present to generate steam. Make sure enough water is used.
Water Heater is Broken
The heating element of the machine may be broken preventing you from making coffe or steam. You may need to replace the pump.
No Coffee is Coming Out
Coffee Packed Too Tightly
If the coffee has been packed into the filter basket too tightly, water will not be able to penetrate through, even under pressure. Loosen the coffee.
No Water in Boiler
It is possible there is no water in the boiler. Relieve the pressure by opening the steamer valve and check the boiler for water.
Machine Clogged
The machine might be clogged with detritus or mineral deposits. Clean the machine (guide will be linked here).
Not Enough Coffee is Being Made
Not Enough Water
Water is lost to condensation and evaporation throughout the process. Add some additional water.
Water is leaking
It is possible water or steam is leaking from the machine. Power off the machine to check gaskets (Guide will be linked here).
crwdns2944067:024crwdne2944067:0
Turned it in but won't work water in it put it sounds like the pump is not working any advise.
David Mills - crwdns2934203:0crwdne2934203:0
The issue doesn’t seem to be that the coffee is packed too tightly and no water/coffee is coming out, but that way too much watered down coffee/water comes out…nearly all at once. Am I not using a fine enough grind of coffee?
John Bethany - crwdns2934203:0crwdne2934203:0
The issue isn’t that the coffee is packed too tightly and no water can get through, but that too much water/coffee comes through almost instantly, so that the result is very weak coffee. Am I using too coarse of a grind of coffee?
John Bethany - crwdns2934203:0crwdne2934203:0
the machine should have water to make steam but the water from the group head was dripping and the steam cannot steam
eduardo santos - crwdns2934203:0crwdne2934203:0
Please update your instructions to include under NOT ENOUGH COFFEE IS BEING MADE the following:
After replacing the gasket, if there is still a problem, you will likely need to keep the old grounds in the attachment that holds grounds and run vinegar through the system. Just as if you are going to make coffee, run a carafe of distilled vinegar through — this removes mineral buildup.
I have used this machine for decades and routine maintenance means running vinegar through it once every two or three years.
Anyway — love your project and love this espresso maker! Keep up the great work!
Chris Riseley - crwdns2934203:0crwdne2934203:0