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Instax Mini 90 Troubleshooting
This page will help you identify common problems users experience with the Instax Mini 90 by Fujifilm. This model was released October 2013.
Unable to Power On
The camera will not turn on.
Defective Battery
Ensure the battery is fully charged, and that it is connected to the proper +/- terminals. If the camera still does not power on, the battery is defective. See our battery replacement guide.
Insecure Battery Contact
If the battery is not securely connected to the proper terminals, it will not deliver power to the camera. See our battery contact replacement guide.
Blinking E
There is a blinking 'E' in the film counter window.
Insecure or Unrecognizable Battery or Film
The battery or film are either not recognizable types, or are not secure in their compartments. Make sure the device is off, remove the battery to reset it, and then load a new set of film. See our film cartridge replacement guide. Put the battery back in the camera, and turn it on.
If the issue is still apparent, contact the manufacturer for a replacement battery.
Defective Lens Unit
If the camera has been dropped, the impact can damage the lens unit by cracking the lens or bending the track on which the lens travels. See our guide on lens unit replacement.
Photos are Blurry
The subject of the photo is not clearly pictured.
Not Within Focus Range
The subject of the photo must be at least 60 cm away from the camera lens. If a closer photo is needed, attach a close-up lens.
Insufficient Lighting
Move to a spot that illuminates the subject more, or where the light is more evenly distributed.
Dirty Lens
If there are smudges on the lens, use a microfiber cloth and a few drops of lens cleaning solution to wipe the lens--starting at the center and spiraling outward.
If there is dirt or dust on the lens, gently remove it with a soft-bristled brush or a can of compressed air.
Remember that the key to a clean lens is prevention. Try to minimize all contact with the lens, especially cleaning.
Photos have Spots
A few spots appear in a line across the photo.
Dirt on the Film Roller
Foreign objects can get stuck on the film roller if the camera is not kept in a clean environment. Try to remove these impurities with compressed air. If this does not work, do not attempt further repairs. Contact the manufacturer for a solution.
Photos are Too Dark
Once printed, photos appear too dark.
Insufficient Lighting
Move to a spot that illuminates the subject more, or where the light is more evenly distributed.
Incorrect Lighting Mode
Check the lighting mode on camera to see if the mode matches the specific environment. For example, the indoor lighting mode is used for a poorly lit environment.
Flash and Light Sensor Blocked
If the flash and the light sensor in the front of the camera are blocked, photos will come out dark. Make sure nothing gets in between the flash and the subject of the photo.
Photos are Totally Black
Film ejected from camera has no picture, just black.
Defective Motherboard
Replace the motherboard of the flash. Do this by removing all of the external screws to expose the flash device, as well as the motherboard in question. Contact the manufacturer for a replacement motherboard.
Defective Capacitor
If the flash motherboard is not the problem, then it is likely that the photo flash capacitor does not hold charge anymore. See our capacitor replacement guide.
Shutter Failure
The shutter may have gotten stuck, resulting in a completely black photo. Contact the manufacturer for a solution.
Photos are Blank or Too Bright
Once printed, photos are white or brighter than they should be.
Film Cover Not Closed Properly
The film cover may not be closed properly. If any excess light enters the film, it causes the photos to be too bright when developed.
Premature Removal of Film Cartridge
Never remove the film cartridge if there is film remaining. This will expose the film to light, rendering it useless.
Reflective Surfaces and Bright Lights
If a photo is taken towards a reflective surface or a bright light, the film will be overexposed.
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Just bought the mini 90- does really well but the self timer doesn't work. Press the button and nothing happens. Any suggestions?
Ann coffey - crwdns2934203:0crwdne2934203:0
Ann! Oldish comment but im having the same issue, did it work with film on it?
Silvia Amado -
I have the Instax Mini 90 Neo Classic. Charged the battery to Full (green light on battery charger) and then inserted the battery into the camera. When inserted, the icons on the LCD turn on for a few seconds but then turn off. When I turn on the camera with the power button, the lens comes out, but then immediately goes back in and closes. I initially thought it might be due to film cartridge not being there and loaded a brand new cartridge. The camera then spit out the black cover of the cartridge but still the camera won't stay on. I have tried replacing the battery and that has not worked either. Would really appreciate help on this! Thank you!
Leah Stokes - crwdns2934203:0crwdne2934203:0
Hi,
I have exactly the same issue. Please if you know any solution let me know, I will advise you If I find sth. Good luck
Lucho -
I had the same issue. The lens came out and immediately went back. So i openend the camera and tried to find something that can cause that error. For the disassembly i used the first steps of the lens replacement guide. First i found nothing. Then i noticed that the ribbon cable on the right side on the lens wasn’t correctly inserted. I put it out, reinserted it and voila, now the camera works again :-) I think it was that loose cable that caused the error.
When you try the dame be extra careful not to break the cables. There are also some small cables that can easily break
Tom Phobos -
Hi @tomphobos !
I have the exact same problem like you. How can I fix it? Could you please explain to me what should I do?
Thank ! I appreciate it!
lucia_cristian -
Hey @lucia_cristian,
there are only a few steps:
- First do the first 7 steps of the lens removal manual and remove the front cover of the camera
- When you look ate the lens you’ll see a ribbon cable that comes out of the camera. On the photo of step 8 you see the cable on the lower-right corner of the lens, near the square chip
- The cable is attached to the mainboard. Please check if the cable ist loose. If you don’’t see anything you should anyway disconnect the cable and connect it again to make sure that it has a proper connection
That was the problem wieh my camera. If the problem with your camera was also cause by a loose cable it’s a simple fix.
Tom Phobos -
I am having the same problem, I took it apart and all the cables seem fine. Can someone please help! I really want this to work
Brianna mayorga -
for some reason my camera only stays on indoor mode and the light won’t switch to any other modes so I can’t take any photos outside cause they turn out white or really dark, dose anyone know how to fix this…?
Stella Lobinsky - crwdns2934203:0crwdne2934203:0
I have the instax mini 90, after taking it to the dessert the lens started to stop half way when I turn the camera off, and I can hear the dust particles scratching inside. How can I remove all this dust trapped inside?
Mohammed Bajrai - crwdns2934203:0crwdne2934203:0
My camera turned on fine at first then when I changed one of the modes and tried taking a picture it didn’t take the picture and it started blinking E. I tried changing the film and took out the battery still doing the same thing. I need help
Michelle Flores - crwdns2934203:0crwdne2934203:0
I’ve had an issue with some photos that I’ve taken with my camera and they come out fine but then either a yellow stain appears or a dark purple stain appears on the photo when I have a look again once it develops.. I have photos to show but I don’t have the option to post them here.
Any idea what causes it ?
Danielle Dovrat - crwdns2934203:0crwdne2934203:0
My instax mini 90 camera is making a weird jamming noise. I tried changing batteries … added a new cartridge and tried everything possible, but it is making the noise whenever i switch it on. My film’s black cover is not ejected nor the lens come out . Is my camera spoilt?? This is a gift and i am so upset about it.
Please help if you know anything about it
Thanks in advance!!!
bindu akula - crwdns2934203:0crwdne2934203:0
The trouble I'm having with mine is with the film. My camera turns on but for some reasons after changing the film, the camera still reads 0. Any advice??
Connie Diaz - crwdns2934203:0crwdne2934203:0
My Neo Classic Keeps on making a jamming a sound i think the wheel that moves the film is off.
lxr67250 - crwdns2934203:0crwdne2934203:0
When I add a new film to the camera it doesn’t eject the first frame and it doesn’t recognize it at all.. and it says - in the film counter … I tried 4 different canisters and still the same result ! Everything else is functional
Mostafa Sheshtawy - crwdns2934203:0crwdne2934203:0
I dropped mine and it won't close I really need
Wolfeye 23 - crwdns2934203:0crwdne2934203:0
Hello… is it the lens cover? Cause mine won’t close either when the camera is turned off. Did you fix it?
Tati Mini -
My neo classics shutter buttons both of them aren’t working .Please help me to fix it
Chmkia Chimka - crwdns2934203:0crwdne2934203:0
My flash does not work on my camera
Thevikaran Prema - crwdns2934203:0crwdne2934203:0
I put the battery pack in the charger but it won’t come out
Max Brojanowski - crwdns2934203:0crwdne2934203:0
My mini 90 lens cover won’t close. It’s states open when the camera is turned off. Please help
Tati Mini - crwdns2934203:0crwdne2934203:0
I have a Instax Mini 90 Neo Classic. My instax doesn't have any icons when I trying to switch modes and the camera won't change.
Andrea Lee - crwdns2934203:0crwdne2934203:0
The viewfinder on my insta neo classic was dusty. I wiped it off with the q-tip and the viewfinder is now completely black. Cannot see through it at all. What caused the issue and how can I fix it?
Emily Morgan - crwdns2934203:0crwdne2934203:0
I shot one package of film successfully. Then I inserted a new pack but the counter shows “O” still and it won’t eject the black slide. I’ve tried three new packages of film with same result! What is wrong or what can I do to fix this?? Its just a month old and shot one pkg of film! Help!!
susan ahrent - crwdns2934203:0crwdne2934203:0
Hi, I've got a new brand instax mini 90 neo classic and we haven't even used it once. We charged the battery and we put the film in, but we did it the wrong way around and the camara doesn't turn on anymore. Does anyone what to do? Thanks
Ana Eva Garrido Moyano - crwdns2934203:0crwdne2934203:0
I have two year old neo classic. Haven’t had an problem with into until October 2019. I took a polaroid and it printed like normal. After, it started making a funny noise, the one it makes when it’s printing a photo. I took the battery and put it back thinking it would fix it but it did not. I haven’t talked it since. I just opened it today. Where the film is supposed to sit on the inside, there is a small metal piece and it is the cause of the sound. With the battery, it won’t stop moving front and back and I cannot take any pictures. I love this camera and don’t want to buy a new one. Any ideas? Thank you for the help!
Natalie Stevenson - crwdns2934203:0crwdne2934203:0
Hi i have a Fujifilm mini 90 neo Classic and my battery wont charge because when I attach it with charger to the power the blinking light wont turn off. I left it for a night and its still blinked. Can someone help me?
Zuzanna Karpińska - crwdns2934203:0crwdne2934203:0
Hi! My camera have a full battery but when I insert a new film, it doesn’t works, it’s like if there’s no film inside.
bbbbbbbbbbrifrenchnavy - crwdns2934203:0crwdne2934203:0
I have the instax mini 90 and I haven’t used it in a few months. Today I went to take a picture and when I put the replacement film in the amount of film showing on the display still reads “0”. I tried taking the battery out, turning the device on and off, and putting a new pack of film in it and it still wouldn’t register the new film to take a photo. What should I do?
Roszella Nunez - crwdns2934203:0crwdne2934203:0
Guys, badly needed your help!!! We bought a brand new Mini 90 i charged it full (green) then when i insert the battery to the camera it works a few minutes then it turned off letting the lens popped out, now i can’t turn it OFF/ON the battery isn’t working either like nothing flashed on the screen. Help guys!!! What can be the problem?
5sosbanana96 - crwdns2934203:0crwdne2934203:0
My back film counter latch is not working so it won’t hold film in. everything else is great I think but my latch is no longer working… am I able to send it in?
Tia Petersen - crwdns2934203:0crwdne2934203:0
Mine makes a grinding noise when you take a photo. Photo is fine but it started to get louder and it's concerning
nicolashernandez1994 - crwdns2934203:0crwdne2934203:0
I know this is an old forum, but thought I would try my luck. I have the Fujifilm Instax Mini 90 Instant Camera Brown and have had it for a few years now, perhaps 6. I put a new roll off film in turned the camera on and the film says 0 and won't take photos. Any idea? I was going to buy a new lot of film to see if pergaps the film was too old? The film is definitely from a new packet, I opened the packet, but probably purchasedat least 2 years ago.
Thanks
Mel Punyer - crwdns2934203:0crwdne2934203:0
My camera is jammed. When I inserted the film cartage the first film cover didn’t pop up and the film indicate at 3 films with a brand new cartage. I the unplugged the battery and put it back, this time the first film cover didn’t pop up but remaining film count become 10. Anyone know how to fix the jammed camera mini 90?
Bobolre - crwdns2934203:0crwdne2934203:0
My camera won’t spit out photos but still pints down the photos as if they’ve printed
Celeste Power - crwdns2934203:0crwdne2934203:0
My mini 90 is unable to reject the new film cover.
bought the new films. battery fully charged, insert the new film case into the back same as the empty one(yellow markers are both inline).
Closed the lid, press shoot button, flash goes off but not taking any photo. It does not reject the cover piece from the new film case.
Tried to manually reset the film activator by the side of the back lid. the film counter became "-", still does not reject the film cover. Tried 2 new films both the same issue.
Please help!
Benny - crwdns2934203:0crwdne2934203:0
Help. All mine will do is show an error sign. Is there anything I can do? I've taken out their battery. I've replaced it back in. I've done the film thing. What else can I do? Thank you!
Cjudd - crwdns2934203:0crwdne2934203:0
Helo. The display flashes all the photo set options together and the camera doesn't work. Can you help me what to do?
Felipe Ramirez - crwdns2934203:0crwdne2934203:0
Hello my films are all over exposed. I did not cover the sensor, i tried using the no flash, when using the D mode film comes out like an xray film, i also did not open the back where the film is loaded. Any idea why it's like this?
Kathleen Mae Co - crwdns2934203:0crwdne2934203:0