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Insignia 6-Quart Pressure Cooker Troubleshooting
Released 2016, identified by model number NS-PC6SS7
C5 Appears on the Display
The temperature of the pot is excessively hot, causing display to show C5.
Pot is empty, or has a small amount of water
Add more water to the pot, this will cause the pot and the contents of the pot to cool down.
The pot is not positioned correctly, causing it to overheat
Fix positioning of the pot, so that it fits correctly. Click here for instructions.
Cannot Change Cooking Time
You can’t adjust the length of time the food is cooked.
You are not using the preset button
Use the control panel to adjust cooking time by pressing preset then the up and down arrows until you have the desired time.
Food Sticks to Pot
After cooking, you have trouble getting the food out.
Not following recipe
Ensure you are following the desired recipe accurately, otherwise your food may stick to the pot. Certain foods, like rice, may stick to the pot if too little or too much water is added to the pressure cooker.
Pot not properly cleaned
Clean the inner pot after each use and replace. Click here for the replacement guide.
C5 Appears on the Display
The temperature of the pot is excessively hot, causing display to show C5.
Pot is empty, or has a small amount of water
Add more water to the pot, this will cause the pot and the contents of the pot to cool down.
The pot is not positioned correctly, causing it to overheat
Fix positioning of the pot, so that it fits correctly. Click here for instructions.
Cannot Change Cooking Time
You can’t adjust the length of time the food is cooked.
You are not using the preset button
Use the control panel to adjust cooking time by pressing preset then the up and down arrows until you have the desired time.
Food Sticks to Pot
After cooking, you have trouble getting the food out.
Not following recipe
Ensure you are following the desired recipe accurately, otherwise your food may stick to the pot. Certain foods, like rice, may stick to the pot if too little or too much water is added to the pressure cooker.
Pot not properly cleaned
Clean the inner pot after each use and replace. Click here for the replacement guide.
Difficulty Opening Lid
Lid will not open easily or at all.
Lid not aligned correctly
The lid may not be in the proper position for opening. Ensure the triangle marking on the lid lines up with the triangle marking on the housing by twisting the lid into the correct position.
Too much pressure inside the cooker
Release pressure by opening the float valve and/or wait until the internal pressure is lower.
Float valve did not fall after all pressure and steam has released
Gently press the float valve with the rice paddle.
Difficulty Closing Lid
Lid will not close completely.
Rubber gasket out of place or deformed
Try re-positioning the gasket. If replacement is needed click here for the guide.
Red push rod on top of lid is jammed by the float valve
Gently push the push rod by hand.
Pressure Cooker Seems to be Leaking Water
Water is leaking out of the pressure cooker during cooking.
Rubber gasket is not in the correct position
Check the placement of the gasket. Replace if the gasket is worn or warped. Click here for the replacement guide
There is excess food debris
There may be food debris on the rubber gasket. Clean the gasket.
Cover is not closed
Remove the lid completely and try closing it again, making sure the cover is aligned correctly before locked into place.
Vapor Escapes from Pressure Cooker
While cooking, steam leaks from the pressure cooker around the lid.
Pressure valve not closed
The pressure valve may not be properly closed, allowing steam to escape through the vent. If the pressure valve is not in the closed position, switch it from the venting position (knob pointing at “venting”) to the closed position (knob pointing at “sealing”). Ensure the valve properly locks in place.
Float valve obstructed
There may be debris on or around the float valve, preventing it from sealing properly. Consider removing the float valve and cleaning with water. Click here for the replacement guide.
Faulty pressure valve
If steam is escaping through the pressure valve, even when in the closed position, the float valve may be faulty. Consider replacing the float valve. Click here for the replacement guide.
Faulty rubber gasket
If steam is escaping from the perimeter of the lid, the rubber gasket within the lid may have failed. Without a functioning rubber gasket, the pressure cooker will be unable to seal properly. Consider replacing the rubber gasket. Click here for the replacement guide.
Difficulty Closing Lid
Lid will not close completely.
Rubber gasket out of place or deformed
Try re-positioning the gasket. If replacement is needed click here for the guide.
Red push rod on top of lid is jammed by the float valve
Gently push the push rod by hand.
Pressure Cooker Seems to be Leaking Water
Water is leaking out of the pressure cooker during cooking.
Rubber gasket is not in the correct position
Check the placement of the gasket. Replace if the gasket is worn or warped. Click here for the replacement guide
There is excess food debris
There may be food debris on the rubber gasket. Clean the gasket.
Cover is not closed
Remove the lid completely and try closing it again, making sure the cover is aligned correctly before locked into place.
Vapor Escapes from Pressure Cooker
While cooking, steam leaks from the pressure cooker around the lid.
Pressure valve not closed
The pressure valve may not be properly closed, allowing steam to escape through the vent. If the pressure valve is not in the closed position, switch it from the venting position (knob pointing at “venting”) to the closed position (knob pointing at “sealing”). Ensure the valve properly locks in place.
Float valve obstructed
There may be debris on or around the float valve, preventing it from sealing properly. Consider removing the float valve and cleaning with water. Click here for the replacement guide.
Faulty pressure valve
If steam is escaping through the pressure valve, even when in the closed position, the float valve may be faulty. Consider replacing the float valve. Click here for the replacement guide.
Faulty rubber gasket
If steam is escaping from the perimeter of the lid, the rubber gasket within the lid may have failed. Without a functioning rubber gasket, the pressure cooker will be unable to seal properly. Consider replacing the rubber gasket. Click here for the replacement guide.
crwdns2944067:09crwdne2944067:0
e 8 code shows up on display
marivladi1984 - crwdns2934203:0crwdne2934203:0
Why does E8 show up on the display screen
Grace Wilson -
I can’t get the pressure release valve on properly. Any tips?
twila.novak - crwdns2934203:0crwdne2934203:0
My recipe says pressure cook 1 hour and the pressure cooker will not let me rise the time past 30 mins on the meat setting
beckysue7 - crwdns2934203:0crwdne2934203:0
Mine is not turning on at all. The outlet is fine; I’ve checked it with another appliance. I’m plugging it in at room temperature, so overheating is out of the question (the other possibility listed in the manual’s troubleshooting section.)
Elizabeth Singh - crwdns2934203:0crwdne2934203:0
My pressure cooker was on cooking when it suddenly shut off, now it won't do anything. It won't light up nor work. I checked the plug and its good. What could it be?
Debcumpian06@yahoo.com - crwdns2934203:0crwdne2934203:0
The liner pot does not fit in correctly…the bottom of the pot seems to be raised up..the silver button is raised up
pattycake45 - crwdns2934203:0crwdne2934203:0
What does E8 mean on the multifunction pressure cooker?
kaydeelyssa - crwdns2934203:0crwdne2934203:0
I had the the 6 quart and had no issues bought 8 quart nothing but problems beyond upset
brad wilt - crwdns2934203:0crwdne2934203:0