crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
Low Suction
The Power Scrub will not pick up water even though the power is on.
Water Tank is Full
If the water tank is full, you’ll hear a change in pitch and the yellow disk inside the tank will shoot to the top which means the cleaner will not pick up anymore water. You will have to remove the tank and dump out the water before continuing use.
Circulation Blockage
If the cleaner is still not picking up water, you may have to rinse out the various parts with water before continuing. Try to rinse out the water tank, including the foam filter, and also rinse out the nozzle as it may have clogs in it. Make sure the circular hose tool connection door on the nozzle is closed as well.
Hose Nozzle not Spraying
The hose nozzle is not spraying even though you are holding down the trigger.
Fill Up the tanks
If the cleaner stops spraying mid clean, or you can't remember the last time you filled it up you may have an empty water tank or detergent container. Turn off the cleaner, Remove and fill up both the clean water tank and the detergent container. See if it fixed your spraying issue.
Air Is Stuck in Pump or Hose
If the cleaner is still not spraying despite the water and detergent tanks being full, there may be a bubble of air stuck in the pump or the hose. To fix this, you need to turn the cleaner on and lower the hose down to the floor. Next, prime the pump by holding down the trigger for up to 1 minute. If this doesn't help you should call (1-800-944-9200) for service to your device, it probably needs a replacement pump.
Brushes Won't Rotate
The brushes are not rotating during the carpet washing process.
Clean Rusted Gears
If your brushes are not rotating try removing the brushes and and check to see if they are rotating smoothly and freely when outside of the washer. If they are then most likely the air powered brush motor has ceased rotation due to rust inside. To fix this, you must remove the top of the washer by unscrewing the indicator screws on the top of the washer and pulling the flap on the side. Next, unscrew the plastic covering to reveal the motor. Clean the rust from the center screws and gears in the center of the motor until it spins freely.
Replace Rusted Gears
If you have tried cleaning the rusted gears and the brush still will not rotate. Order a new motor online to replace the rusted motor. Replacement can be done by following the same steps as above.
Clean Water Won’t Dispense
Clean water won’t spray out of the hose nozzle.
Clean Water Tank Not Firmly Locked in Position
Make sure the tank is securely locked in place. If this is done correctly, you should hear a noticeable click when the tank is securely locked in to its place.
Clean Water Tank or Solution Container Empty
If you don’t remember the last time you filled up the clean water tank or solution container, one or both of these may be empty. Remove the tank and container to check to see if they are full. If they are empty, fill them following the instructions for the type of surface you wish to clean.
Washer Cannot Pick Up Dirty Water
The carpet washer can no longer pick up dirty water and most likely the motor sound is at a higher tone.
Empty Dirty Water Tank
First and foremost, turn the washer off. Then, proceed to empty the dirty water tank by releasing the latch which is located at the bottom portion of the tank. Open the quick spout port cap over a drain and proceed to dump all water into the drain. When emptying, rinse all debris and flush out all the water. Place the tank back within the washer and reattach the recovery tank lid latch.
Check Clean Water/Solution Tank
Turn the power off and pull the power cord out of the socket. Then, remove the water/solution tank. It may need to be rinsed out and refilled in this case. Continue by replacing the turning caps back in and placing the tank back in place.
Leaky Tank
There is a constant drip of water on the floor and there is an excess of water when the tank is taken out.
Clean Water Tank Isn’t Secured
Start by making sure the power is off and it isn’t plugged in. Take off the tank with the button over the filler caps. Then, proceed to put back the tank in place by setting the bottom edge down and then pivot it back and have it be properly straight and aligned when snapping into place.
Dirty Water Tank Isn’t Secured
Have the device be off and remove the dirty water tank straight out using the bottom hatch and handle. Follow up with placing the tank back on, making sure that it is aligned and properly sealed. Proceed by closing the hatch in the front to stop further movement.
crwdns2944067:0229crwdne2944067:0
what about if water sprays out tool attachment hose but not through brushes for carpet cleaning?
william sides - crwdns2934203:0crwdne2934203:0
What did you do to fix yours mine is doing the same as yours
Nicole Fairfax -
Clogged tip.
lowerdvw -
Did anyone ever figure out why water comes out of the attachment but not through the floor brushes? My machine is doing that in so !#^&@@ right now. I regret buying this machine.
Scoonerpie -
just a guess but maybe the wire attached to the sprayer lever is broken
theenforcerrdd -
This machine caused for my carpet to have issues, too. cheap product.
Iwill blogg Yoass -
I as m having the same problem. I can use the attachment just fine but no water comes out the lower feed. There is visible water in the tube. Will check the sprayer handle. Any other ideas?
Lori Lau -
How about if the water is leaking at the handle when you pull the handle back to wash the carpets? Tank is attached properly, but it’s literally pouring out in a steady stream.
tiggersdragon - crwdns2934203:0crwdne2934203:0
Everything seems to be intact it's cleaned but it just doesn't pick up water
Ronnie Howland -
So my tanks are clean. Sound pitch is higher and not sucking up the water. What else to try to make it work??
Judy Moffitt - crwdns2934203:0crwdne2934203:0
That means your float is stuck if by saying your tanks are clean, you mean the tank is empty.
Tina Shay -
Just bought yesterday. The float keeps floating to the top stoping the water from being sucked up . What Nielsen can I do?
Therese Sweigart -
Did you figure this out mines doing it?
Jennifer Smith -
on 12-2-18 I contacted you about my rug cleaner still waiting to hear from you
thanks joanne samson
joannesamson515 - crwdns2934203:0crwdne2934203:0
Machine worked fine,but streaks occurred after drying,Too much detergent solution perhaps?
Doug Bell - crwdns2934203:0crwdne2934203:0
Have you tried rinsing the carpet after cleaning? I know it sounds basic but I always run another tank of water over the carpet to ensure I get all of the wash solution out.
Joey Burg -
How do I do that it is all connected should I put water in solution tank as well as water tank
Angela Parsons -
My solution tank isn’t releasing the carpet shampoo. It’s using the water but not the solution even with me holding the lever. Why could this be? It’s a brand new carpet cleaner.
pklebau - crwdns2934203:0crwdne2934203:0
Tank is leaking all the water from the bottom of shampooed as soon as I snap it in place??? Company coming into town soon and I need to shampoo the carpet!!!
terieweaver - crwdns2934203:0crwdne2934203:0
I've only had this machine 10 days, water only dribbles out of upholstery tool. it worked last week. have tried holding trigger with tool lying on the floor, did not help. don't think it’s the pump as it will release solution in shampooing floor
B. Wiser - crwdns2934203:0crwdne2934203:0
I've only had the power scrub shampooer for 10 days and no water sprays from the hose. it has in the past. I don't think it is the pump as it still sprays for regular shampooing. have tried holding the trigger for a minute while keeping the tool at floor level, no luck.
B. Wiser - crwdns2934203:0crwdne2934203:0
I'm having an issue with my solution not dispensing. Water is coming out just fine, but not my cleaner.
manda.groves38 - crwdns2934203:0crwdne2934203:0
The machine is leaving black spots on my carpet, any suggestions would be appreciated before I return it?
bonnie - crwdns2934203:0crwdne2934203:0
Though your problem may be a different one, mine was leaving dark spots on my carpet. I determined that it was caused from my brushes becoming dirty. I removed the brushes and rinsed all the soil that remained on them and it solved my problem.
skye_824 -
How do you replace the small screen assembly on the front of the machine? I see a small clip but it doesn’t seem to pop off.
lisab0804 - crwdns2934203:0crwdne2934203:0
what happened if the minute the machine is turned on, clean wateer is running out underneath?
Dan R Angus - crwdns2934203:0crwdne2934203:0
When I lock in my clean water tank, the water immediately leaks out to the floor and I cannot locate where the seal is broken
cheatedjmv - crwdns2934203:0crwdne2934203:0
My machine leaking solution out bottom when trying to spay out handle. Doesn’t spray out handle only drips when lowered to ground.
Vanessa keesee - crwdns2934203:0crwdne2934203:0
I'm having the same issue with my house only trickles. I've replaced this machine four times and it's always the same thing. Priming worked once or twice but failed ultimately. Anybody found a solution to this yet. I love this cleaner but this issue should cause a recall or at least an upgrade from Hoover
Sabrina Felix -
The cleaning solution wont mix with the water I fill both compartments one with water and one with solution the water is gone and solution still full any suggestions
Tom and shana Shimmel - crwdns2934203:0crwdne2934203:0
Can the clear hose that feeds the water and solution to the black hose attachment be cleaned? I see thick milky residue when I pull it out a little.
Lynn T. - crwdns2934203:0crwdne2934203:0
Do you sell the caps for the water container? I loaned my unit out and it came back with a missing cap.
Lynn T. - crwdns2934203:0crwdne2934203:0
No water at all is going into the dirty water tank. This is the first time the machine ahs been cleaned so I am guessing it is not blocked anywhere. Is there a valve or something that we have not opened. Thanks
Sandra Perry - crwdns2934203:0crwdne2934203:0
Mine is spraying water but in streaks instead of all over like it did when I first got it.
darla dunn - crwdns2934203:0crwdne2934203:0
I have more like a question.
wolfshannon05 - crwdns2934203:0crwdne2934203:0
How can you clean out the hoover power wash shampoo cuz I think mine is colged. It work perfectly yesterday and today its not.
wolfshannon05 - crwdns2934203:0crwdne2934203:0
The scrubbers aren't rotating. What do i do??
Shakerrah Walls - crwdns2934203:0crwdne2934203:0
My machine is making a very weird noise it's a loud rumbling noise and the brushes are spinning but that's it
Nikki Mcgreevy - crwdns2934203:0crwdne2934203:0
My hand wand has very little suction. The machine is brand new. Is there something I can do besides return it?
bekalah - crwdns2934203:0crwdne2934203:0
The brush assembly does not stay secure in the cleaner. When you put the machine upright the brush assembly falls down a bit and does not make enough contact to spin. Machine is only 6 months old and has been used sparingly. Have removed the assembly and it does not look damaged. Short of duck tape how do I repair this? Thanks.
Tina Rengel - crwdns2934203:0crwdne2934203:0
Water leaks from the bottom of the cleaner the moment I snap the tank into place
Patty - crwdns2934203:0crwdne2934203:0
FH50150 My problem also. Water starts leaking immediately after the top tank is correctly placed. Water is leaking from the top tank and coming out the bottom of the machine at the back. There is nothing in the bottom tank.
Is there any trouble shooting advice here?
Vanessa MacArthur -
For anyone having the issue of the machine acting as is the recovery tank is full too soon: Make sure that the foam filter that covers the cylindrical float housing is seated correctly and is clean. You can clean it in the sink. The important part is ensuring that you do not reinstall the foam filter too high up on the float cage. If the foam is flush against the lid, it is too high and likely causing the float to trigger a full condition too early. Try removing the filter media, then sliding it back on just to the raised stop ring, leaving about a quarter inch of space. This should solve the problem.
Andrew - crwdns2934203:0crwdne2934203:0
Thank you! I had the foam pulled all the way up on the float cage. The float was immediately popping up. I moved it down like you suggested, and it worked perfectly! Thank you so much!
fosterx4 -
Solution tank is staying full. Water tank works
Patti Thrasher - crwdns2934203:0crwdne2934203:0
What if the soap doesn’t dispense?
hotspot1219 - crwdns2934203:0crwdne2934203:0
My tank is leaking out the bottom as soon as i put the solution or water in it
Debbie Whittaker - crwdns2934203:0crwdne2934203:0
me too. Do you have a solution to the problem yet?
RENE M HOLCOMB -
Hoover Power Washer Deluxe - Cannot get the Dirty Waster Tank Lid Latch to Latch correctly. In fact cannot get it to latch at all. This is the third machine I’ve tried and the latch on each will not close/clamp . Any advice/recommendations will be appreciated.
WHC1945
Wiley Cook - crwdns2934203:0crwdne2934203:0
I have the powerscrub FH50135. pretty new too. It seems to be smoking quite a bit. What is in this that could be emitting smoke? I do not believe that are any belts in these
Janelle Wolves - crwdns2934203:0crwdne2934203:0
My motor looks rusty, screaches loudly and hesitates. Can it be sprayed inside the motor with anything or is it done for
Heather Schwartz - crwdns2934203:0crwdne2934203:0
First time I used my Hoover Power Scrub Elite Pet+ and I when the dirty water tank was full I emptied it and now as soon as I turn the power on the float keeps popping to the top stoping the water from being sucked up . It is brand new. Please help!
Mary Beth Huffman - crwdns2934203:0crwdne2934203:0
I just had the same problem and found the solution from a post above. Make sure the foam filter around the float is not pulled all the way to the top. Leave a little bit of space between the filter and the top. I tried that, and it fixed my issue. My Hoover Power Scrub is brand new, too.
fosterx4 -
after first use i emptied dirty water and filled warm water. replaced tanks, plugged into power. touched on/off foot switch … nothing. won’t start again????
RONALD SWORD - crwdns2934203:0crwdne2934203:0
find electrical schematics to troubleshoot on/off switch.
RONALD SWORD - crwdns2934203:0crwdne2934203:0
I have clean water filled up. It will not suck up any water from the carpet.
Alysann Collotzi - crwdns2934203:0crwdne2934203:0
Same as above. My upholstery cleaner will not suck up the dirty water. I've checked all and all is in working order (I just bought it 2 days ago and customer service isn't open on weekends!)
d j Starr-Lowery - crwdns2934203:0crwdne2934203:0
no water will come out water tank is full. First time using it. I do not to know what to do
fran abrusci - crwdns2934203:0crwdne2934203:0
Mine smells hot and is making a loud noise. What would that be?
Mary - crwdns2934203:0crwdne2934203:0
I have a hover power scrub elite spray hose won't spray water like it did when we got the machine any idea why
sharianmatt5426 - crwdns2934203:0crwdne2934203:0
too much detergent in the water tank you can try removing the sponge filter or use less detergent in the water. you will know if theres too much soap the tank will be full of suds and that causes the float to slam shut every time
deathmittens57 - crwdns2934203:0crwdne2934203:0
Always something with this cleaner, I will never buy from Hoover again.
Larry - crwdns2934203:0crwdne2934203:0
Always something with this Hoover Cleaner. Less than 1 1/2 years old and I am always spending money fixing this cleaner. Now it will not suck up water, I have checked everything as they said to do and still nothing. I will never buy anything from Hoover again. I will also leave a bad review outside of this web. Good luck to everyone!
Larry - crwdns2934203:0crwdne2934203:0
I felt that! Having similar thoughts.
Renee Zachary -
Why does vacuum turn off before dirty water tank fills up? This is a new machine / Hoover power scrub elite pet.
Shirley - crwdns2934203:0crwdne2934203:0
can the belt be broke
navratilmama - crwdns2934203:0crwdne2934203:0
soap wont dispense with clean water while on wash cycle
Phyllis Fletcher - crwdns2934203:0crwdne2934203:0
My cleaning solution is coming out way too fast on wash. It’s getting into the water tank. Help?!
bluezgirl5 - crwdns2934203:0crwdne2934203:0
My Hoover Dule power pet carpet cleaner will not power on after rising the brushes off
Pamela Seevers - crwdns2934203:0crwdne2934203:0
I have a Hoover power dash pet compact cleaner, I love it however the dirty tank will not latch back into place, I just used it and emptied it now it's not working HELP I have only used it 5 times
Sarah Miller - crwdns2934203:0crwdne2934203:0
Clean water and solution will not work on Wash cycle but does on Rinse. I can just add solution to clean water and use the Rinse setting but the solution tank fills with water when I do that. Not a big deal because i can just drain the clean water and them rinse- but there has to be a reason that it is working- or rather- not working like it is.
glen grady - crwdns2934203:0crwdne2934203:0
1. The handle does not lock upright when it is to be switched off. There is a little lock seems to be worn off. Need replacement part
2. No suction in the water pick up slit area. How ever there is a good suction at the oval hose area which takes water in the dirty water storage tank
Tanweer Abbas - crwdns2934203:0crwdne2934203:0
Water is pouring out a hole on the bottom of machine when it is off
Kenny Reed - crwdns2934203:0crwdne2934203:0
I have tried to prime the hose and the water is coming a little bit but not like it was full force …plz help
mamaofthree24 - crwdns2934203:0crwdne2934203:0
Sounded funny now wont turn on. Taken apart as much as I could to clean and find problem though it was only where the roll brush is. What should I try next? I've taken all screws out to dig further but it wont pop off.
April Hancock - crwdns2934203:0crwdne2934203:0
Question: Brushes spin until pressure of carpet comes against them. Took it apart and the bearings are in good shape. Has not been used that much and do not see any reason for them not to turn under pressure. Any suggestions?
Mary - crwdns2934203:0crwdne2934203:0
The float malfunctions and oops before the tank is even close to full and I am not tipping it. I reopen and check but it still does it.
G sebastian - crwdns2934203:0crwdne2934203:0
that seems to be a problem with these machines. my power scrub elite is brand new and it does it. My old hoover dual v2 widepath float worked perfectly. kinda strange
maninblack3011 -
I was having the same problem. I saw a post above that suggested making sure the foam filter around the float was not pulled all the way to the top. Mine was. Leave a little space between the filter and the top. I moved mine, and it worked fine after that. Good luck!
fosterx4 -
ty fosterx4 I will look for that
maninblack3011 -
Can’t tighten lid on the clean tank
bette young - crwdns2934203:0crwdne2934203:0
My daughter knocked the clear suction part loose how do I get it back down secured into place without breaking the plastic clips ?’
Tina Simpson - crwdns2934203:0crwdne2934203:0
I don’t think the cleaning solution is coming out.
nancy.lefeber - crwdns2934203:0crwdne2934203:0
My pet power dash started smoking so i replaced the belt and now when i turned it on it did nothing?
Tina Montalvo - crwdns2934203:0crwdne2934203:0
On and off switch won't work
socobonita55 - crwdns2934203:0crwdne2934203:0
On and off switch won't work on the Hoover
socobonita55 - crwdns2934203:0crwdne2934203:0
when i hit the paddle to lower it it is not connected to the dirty water tank I don’t remember this
Andrew Boyle - crwdns2934203:0crwdne2934203:0
I had a issuse of no water spraying. I took the back cover off and found to the hose going to it was kinked. And wasn't allowing the water to pass. Good luck
lowerdvw - crwdns2934203:0crwdne2934203:0
The sprayer on the stair attachment will not spray it just drips water
Sheri Davidson - crwdns2934203:0crwdne2934203:0
Not sure how to take cover of
timothy pallin - crwdns2934203:0crwdne2934203:0
There are scews in the bottom. And side.
lowerdvw -
Tina, My ELITE won’t pick up water at all. Dirty water tank is empty
Ruth A Sikaczowski - crwdns2934203:0crwdne2934203:0
My Hoover started making a high pitch sound.
Bonnie Weber - crwdns2934203:0crwdne2934203:0
I bought my hoover in march or april used it only once, and aside from a little leakage was very impressed. So last week took it out to use again and when i filled the clean water tank and solution up the whole tank of water to my surprise emptied out all over my living room floor. So i didn’t register it yet and I believe I threw away my receipt so can’t return. What can I do?
Renee Zachary - crwdns2934203:0crwdne2934203:0
My upholstery brush works great … then to the carpets and the brushes turn, but a meer touch of a finger or lower to the carpet and they Stop.
There’s no UMPH! … (torque?) behind the turning brushes.
I took it apart and nothing seems broken/stripped … tabs, gears, wheels etc.
The machine is not that old … ??help??
Pegasus Eros - crwdns2934203:0crwdne2934203:0
For those posting about suction issues and water not transferring between tanks I found a split in the hose near the dirty water tank, electrician tape fixed it. The hose (for hand attachments) suction cleaning was working/sucking while I was using upright carpet function- my only solution with good results was to place my hand over hose. My rotating power hand tool worked 2 days ago, but no more. Heavy sigh.
Sheila - crwdns2934203:0crwdne2934203:0
My brushes don't spin but it sucks up water if I get the brushes to spin it won't suck up water …. Why ?
Chris Larson - crwdns2934203:0crwdne2934203:0
if brushes dont spin. take the brush assembly out. just pulls out.. there should be a square long peg that goes into the motor. that sometimes can snap. and for no suction, pull the front cover on the bottom front says powerscrub on the cover or spinscrub. there is a screen behind the cover. clean the screen ,,
maninblack3011 -
When I have cleaned and filled the shampooer, it will work for approximately one minute. After a minute the stopper shoots up and the noise changes, will not work.
Christie Drago - crwdns2934203:0crwdne2934203:0
mine did that too.. in the dirty water tank there is a grey foam sock.. pull that down about an inch from the top and that should help. stupid design
maninblack3011 -
Need a water pump for a Hoover carpet cleaner model FH50150
Anthony Kimble - crwdns2934203:0crwdne2934203:0
What about mine not turning on and I can’t figure it out I’ve only ever used it 2 times
Zoey Foster - crwdns2934203:0crwdne2934203:0
Try a different outlet. If still wont turn on its either a bad switch or a fusible link inside blew and has to be replaced. hoover has a 1 year warranty .
maninblack3011 -
I was wondering if how to fix my hoover power scrub vacuum cleaner it won't turn on any more?
Mary Rodriguez - crwdns2934203:0crwdne2934203:0
The clean water tank won't hold water. It appears a plug is gone. Can that plug be replaced
Janice Mcintyre - crwdns2934203:0crwdne2934203:0
Clean water tank won't hold water. No plug.
Janice Mcintyre - crwdns2934203:0crwdne2934203:0
My clean water/solution tank will dump its entire contents as soon as it is turned on or sits for a few minutes when turned off. It seems like the plug under the tank is stuck open. Ideas on how to repair without taking it to the shop ?
Pam Granata - crwdns2934203:0crwdne2934203:0
https://www.youtube.com/watch?v=4O4WBq_c... <<<<<<< like that
theenforcerrdd -
Shampoo solution won’t dispense but water does. Any suggestions?
grandmajo1130 - crwdns2934203:0crwdne2934203:0
did you turn the dial to wash…
theenforcerrdd -
Won't pick up water.Ive tried all the suggestions. The rug falls a little damp, is it soaking the water?
leilathill - crwdns2934203:0crwdne2934203:0
My shampooer was full ready to go and I had to leave and when I came back to run it the clean water and solution was empty on my carpet why
edie.toutant - crwdns2934203:0crwdne2934203:0
my only guess is you didnt latch the clean water tank in fully
theenforcerrdd -
I am having the same issue. Something inside the cleaner must be stuck open or a vapor lock causing it to dump the water out. Hope we get some answers that will help. ?
Sharon -
Trips GFCI as soon as it’s turned on. Tried different GFCI outlets, controlled by different GFCI devices. OHM meter shows 750 ohms from ground to hot wire. Some kind of internal partial short. Worth servicing?
rfineman - crwdns2934203:0crwdne2934203:0
The dirty water enjoys out on the floor
Kimberly Mcgraw - crwdns2934203:0crwdne2934203:0
Dirty water spills on to my
Kimberly Mcgraw - crwdns2934203:0crwdne2934203:0
did you make sure the dirty water tub in latched in? or tub might be cracked….. or the overflow float is clogged and not working right .. hard to know without seeing it
theenforcerrdd -
Well how do you change the belt can’t find one video on it nowhere wierd right
tracy anglin - crwdns2934203:0crwdne2934203:0
The Hoover Power Scrub FH50150 has no belt . check this video out https://www.youtube.com/watch?v=DkTu9az0...
theenforcerrdd -
And I tried to see if the belt was the problem but heck I can’t tell cause not one bit of hep on seeing how to change the belt or any thing els except cleaning it well I know how to clean it but nothing els Bothersome
tracy anglin - crwdns2934203:0crwdne2934203:0
First of all I love my shampooer im just not able to figure out why dirty water never gets pulled out of carpet. I’ve done all the troubleshooting but still nothing ive even watched a video and her tank was half full but never mentioned how or any suggestions to this area. Water, solution and brushes are great and so easy to clean. Help
Kim Kautz - crwdns2934203:0crwdne2934203:0
Both myself and my mother are having the same issue with our Hoover smartwash FH52000
what happens is you put the water tank on and the water pours straight out the front. Is there a thing call a vapor lock where something inside gets stuck open or fails. Can’t find my receipt to take it in to get fixed. thank you in advance.
Sharon - crwdns2934203:0crwdne2934203:0
Was shampooing carpet and the cleaner started making a louder noise than normal and loss of suction. I already cleaned the brush bar and the problem persists.
brian richardson - crwdns2934203:0crwdne2934203:0
the louder pitch is the overflow float closing off so the dirty water dont overflow all over the place. its in the dirty water tank witht he foam sock over it. make sure that foam sock is down 1/2 from the top so it dont trigger prematurely
theenforcerrdd -
With everything in place, let the handle down to the floo, turn it on & press and hold the release for 1 solid minute. It should unclog the hose(es). My left side was ok, but right had no solution coming out or picking up & that worked!
L G - crwdns2934203:0crwdne2934203:0
Ok so I just fixed my problem with the water not spraying out! Where you hook up the hose for the furniture attachment, it wasn’t sealing all the way. I cleaned out around that hole and it is now working for the most part. Very upsetting though because this is a new machine!! It’s still not spraying like it should but at least it’s spraying I guess.
Crystal Stetler - crwdns2934203:0crwdne2934203:0
What size screws does if take i lost mine
Chelsea Herder - crwdns2934203:0crwdne2934203:0
Mines won't power on after two uses.
Tiffany Davidson - crwdns2934203:0crwdne2934203:0
I have a FH50710 and water keeps leaking from the bottom even if the trigger isn’t being pulled or the machine being on! And when I does start to work normally and I pull the trigger it’s like the trigger will stop working and it leaks out the water again. PLEASE HELP!
Leslie Delarosa - crwdns2934203:0crwdne2934203:0
water want come
Charles E Cross - crwdns2934203:0crwdne2934203:0
My spin scrub50 is suddenly making a loud high pitched sound when turned on. Its sounds like a jet engine roaring to life. We don't know why it started making this noise. I was wondering if anyone else encountered this issue and if so how can you fix it?
moonlilly2017 - crwdns2934203:0crwdne2934203:0
Umm i filled my solution with water and filled the water and ran it accidentally of course…now the machine isn’t working rite not picking up the attachment seems under powered what can i do
Sarah Bolstad - crwdns2934203:0crwdne2934203:0
Hi,
I have brush N Wash Hoover carpet cleaner. and the water started to insufficiently rinse, as it rinses from one side.
I solved the issue by removing the brushes cartridge. and I used an adequate pin to open the calcified holes. I think it’s better to add descaling agent to the clean water tank every period of time depending on the hardness of the applied water.
SoubhiF - crwdns2934203:0crwdne2934203:0
Mine is doing the same thing did anyone figure out why
Sharon Nieman - crwdns2934203:0crwdne2934203:0
My Hoover smartwash+ will not suck up the dirty water. It just keep spitting it out the sides.
Darlene Gregoire - crwdns2934203:0crwdne2934203:0
How to replace the foot pedal (start). Ordered a new one and don’t know how to put it on. Thanks
Diana Maus - crwdns2934203:0crwdne2934203:0
What if mine sucks up water when using the hose attachment but not with the vacuum sucking it up.
Emma - crwdns2934203:0crwdne2934203:0
my problem is the clean water tank is not fully seated please is someone know how to fix this problem comment on my problem thank you
Madlin Deblois - crwdns2934203:0crwdne2934203:0
my first thought would be to use a good flashlight and look in the place where the water tank goes and see if something is in there. maybe broken plastic. dirt . anything
theenforcerrdd -
Debbie make sure that gray handle is out all the way so it can sit in properly! I did that awhile back and it was the handle.the whole time!
Sarah Miller - crwdns2934203:0crwdne2934203:0
I have had this floor machine maybe 2 years or 3 and used the upholstery attachments 3 times and no issues I take out the shampooer and clean my floors with no issues. I try the attachments and no water coming out and what ever was in the tubes gets sucked back in. I lowered the whole hose down like the instructions but no strong spray. It trickles out steadily but the moment I move up it sucks back all the water in the tubes. I have rarely used the attachments and I assume the pump is broken. There is no clogs that I can tell with air. Not sure if anyone else is having these issues and what you did to fix it. Should I just scrap this hoover and get a different machine if this pump is only good for 2 to 3 uses?
Brandon King - crwdns2934203:0crwdne2934203:0
I noticed on my machine that the hose is hard to insert. make sure you push it in all the way and twist to lock it on.
theenforcerrdd -
My Hoover carpet cleaner is dispensing extra water even when I’m not putting water down
Ellen carnie - crwdns2934203:0crwdne2934203:0
Please call me!!! Too much round abouts, I need someone to call me!! I'm told I have guaranteed help and satisfaction!!
Elaine Dotomain - crwdns2934203:0crwdne2934203:0
Remove the brush cartridge by pushing the four handles. And check the small water holes. it looks like you have some lime that affects the flow of water on the ceiling instead of dripping onto the brushes.
SoubhiF - crwdns2934203:0crwdne2934203:0
My machine will not pick up water at all. I’ve used it once and it worked perfectly. Now it won’t pick the water up??
Robin Welsh - crwdns2934203:0crwdne2934203:0
It's not turning on at all
Teresa Tomes - crwdns2934203:0crwdne2934203:0
The front plastic piece that sucks up the water it’s not making contact with the carpet?
Michelle Sommardahl - crwdns2934203:0crwdne2934203:0
clean water not dropping to the dipenser
sheila vega - crwdns2934203:0crwdne2934203:0
clean water not despensing
sheila vega - crwdns2934203:0crwdne2934203:0
cleaning my carpet and the water leaks out fast and soaks the floor! Pleaseeee help.
Toya Doll - crwdns2934203:0crwdne2934203:0
The front latch on my recovery tank will not latch. It worked fine earlier today,and, but now will not raise up ( or we cannot get the top down enough ) to close.HELP!
Carolyn Wieland - crwdns2934203:0crwdne2934203:0
How do I take off brushes to clean them
Nancy McDaniel - crwdns2934203:0crwdne2934203:0
put one finger up under the left side of the brush and one finger up under the right side and pull down stright
maninblack3011 -
fh50150 wont turn on
Justina Dayleen Oakley-Watson - crwdns2934203:0crwdne2934203:0
Brushes won’t turn. Freed up gears and motor turns and blows hot air but yet brushes will not spin. Is something broke somewhere? Don’t know what else to try, help!
vtopcat - crwdns2934203:0crwdne2934203:0
pull the brush pack straight down until it pops out. there should be a square peg that goes up into the vacuum and that peg sometimes breaks. They sell all-new brush packs if that's broken
maninblack3011 -
Doesn't suction when handle angled.
Donna Wyatt - crwdns2934203:0crwdne2934203:0
It won't power on what do I do?
princessgirl57 - crwdns2934203:0crwdne2934203:0
I'm having the same problem won't power on.
Megan Trent -
Hi I have owned 4 of these and I myself have never had one not power on. Did you try a different outlet in the house maybe it blew a circuit breaker in the house.
I have replaced the cord in mine and there is no fuse inside the cleaner itself. Just a switch.
maninblack3011 -
I have bought 2 different hoover carpet cleaners used only about 2 times now it will not power on. HELP
beckygriffin23 - crwdns2934203:0crwdne2934203:0
Water will not come out of the attachment hose. The suction works fine however. I followed the above instructions and primed it, but still does not work. Anyone else having that problem?
flanna - crwdns2934203:0crwdne2934203:0
Umm having this problem as well did anyone find a solution
Sabrina Felix -
The tank is sound. However, when clean water tank is placed in machine, the water flows down the tubing and pooling on floor... seems that the tank isn't sealing properly even when placed when put in the proper way! Could I be missing some seal?
Holly Cueto - crwdns2934203:0crwdne2934203:0
Hoover dual max pet, won't spray water, the hand held part sprays fine but the main larger pet won't spray.
Lorna Dempsey - crwdns2934203:0crwdne2934203:0
Water continues to drain on to the floor, won’t stop until clean water tank is empty. Why ?
Garry Form - crwdns2934203:0crwdne2934203:0
my new power scrub will not suction dirty water into tank
Hollie Austin - crwdns2934203:0crwdne2934203:0
Dual Power Max Pet carpet cleaner doesn't release shampoo water for front lower beater brushes crub but don't spray water. Nothing comes out on floor while rotating brushes scrub? 😡
robincrow15 - crwdns2934203:0crwdne2934203:0
We just bought a Hoover Powerdash. Put it together and tried cleaning the floor. No water coming out at all. Tanks are in correctly, clean water tank is full. Any ideas? Or should we just return it?
Carol Peckham - crwdns2934203:0crwdne2934203:0
B
How do I fix my trigger. handle
Won't spray
Marla JohnsenValine - crwdns2934203:0crwdne2934203:0
I can't get my shampooer to spray cleaner or water. I prime it over and over and it barely comes out then stops. I'm about to throw this mfr out the door! I've cleaned it completely several times and nothing does any good...
Julie Rettig - crwdns2934203:0crwdne2934203:0
try filling the water tank with HOT water and see if that will go through the system
maninblack3011 -
I have newer generation powerscrub that worksfine. My issue is that when I detach both fill tanks and release the handle, there is water still in the two plastic tubes attached to the inside of the handle. How you drain this water? Stagnant water is never good. Please advise.
Wendell Kong - crwdns2934203:0crwdne2934203:0
My machine won't pick up water rollers work spray works but it won't suck up the water off the carpet I've cleaned everything examined everything everything seems to be in working order pretty frustrating
Neil Gracer - crwdns2934203:0crwdne2934203:0
Very helpful and detailed guideline to resolve the issue. Specially, the steps required for, if circulation stops working.
ABU SALEH RIZVEE - crwdns2934203:0crwdne2934203:0
I'm having the issue with the hose not spraying water, it trickles out if held to floor level. (guessing the pump died) Went through all the manuals, troubleshooting, warranty etc. and after finding out I missed the 30 day return window to the store. I had to call customer service. (if you look there are instructions everywhere not to return the machine to the store. Call customer service - this is actually a warning) Had I not missed the window to return it I would have a replacement already.
Under the 90 day warranty they will cover parts and service - but for me closest service place is an hour and a half away. So if I have to leave the machine there to be fixed its going to cost me 6 hrs of time and gas. If you buy this machine, test it well before the store return date, and ignore the big sticker on the back that says 'do not return to store call customer service, its really a warning. 🤷♀️
Tina Hosler - crwdns2934203:0crwdne2934203:0
There is a foam filter in the base that the clean water tank sets in. My machine would not release water/solution at all. Removed the filter and it works great. The filter and machine are brand new and the filter is NOT plugged. The filter was interfering with the release plunger. Power Scrub XL
Don Price - crwdns2934203:0crwdne2934203:0
My wife has a shampooer an the hose won't spray the water out ? Your products sucks and I think you guys are just scamming people out of their money so they can buy them. Your products needs to be REFURBISHED
Billy Groves - crwdns2934203:0crwdne2934203:0
I so regret buying this carpet cleaner 6 mths ago I can't even get a refund
Angela Parsons - crwdns2934203:0crwdne2934203:0
The water supply tube to the upholstery tool will not stay at its connection point inside the little access door.
Joe Larocca - crwdns2934203:0crwdne2934203:0
push down and twist until it locks
maninblack3011 -
still not picking up dirty water
carrie_gato - crwdns2934203:0crwdne2934203:0
Same here spraus from attachment but not from machines its self i removed the handle and pressed the plastic pieces inside by hand and it slowly releases water ? So now what
Alberta nobody - crwdns2934203:0crwdne2934203:0
What would cause the power just to turn off and not turn back on
Margie Lynn Kicklighter - crwdns2934203:0crwdne2934203:0
my guess would be to see if the house breaker tripped. if not then either the switch on the hoover died or the motor died.
theenforcerrdd -
What would make the power just not turn back on
Margie Lynn Kicklighter - crwdns2934203:0crwdne2934203:0
The water dispenses on its own. I’m not touching the trigger. How do I fix this?
Christine Semays - crwdns2934203:0crwdne2934203:0
dosen't help. clean water tank empties on own?????????
gladmponcl - crwdns2934203:0crwdne2934203:0
My shampooer was working fine I turned it off to answer the phone and then it would not turn back on what do you think the problem could be
Margie Lynn Kicklighter - crwdns2934203:0crwdne2934203:0
Has anyone ever had this problem before whenever you're using the shampooer and turn it off for a brief second and then it doesn't turn back on
Margie Lynn Kicklighter - crwdns2934203:0crwdne2934203:0
Is there a washer kit for the valve between the two tank chambers? I'm getting shampoo in the water
kcsteelplayer - crwdns2934203:0crwdne2934203:0
Can anyone let me know what they think about the shampooer working and then turning it off just to go check the mail and come back and it would not turn back on
Margie Lynn Kicklighter - crwdns2934203:0crwdne2934203:0
A lot of people complain about this but I own 3 of these and have not had any power issues. All I could suggest is maybe you popped a house breaker
theenforcerrdd -
My problem is the disk going to the top of the dirty water tank when the tank is not full. Keep trying to reposition, sometimes work and sometimes doesnt. Any advice out there????
jim.henderson111 - crwdns2934203:0crwdne2934203:0
pull the filter sock down about 1/4" and it will allow the dirty water tank to fill up
theenforcerrdd -
Does the dirty water tank lid come apart? My son used my cleaner and didn't empty the dirty water tank for days...
Shawna Gibson - crwdns2934203:0crwdne2934203:0
When I place water tank n position the water pours out the bottom
Grace Dunn - crwdns2934203:0crwdne2934203:0
Will not turn on
Olene Rutherford - crwdns2934203:0crwdne2934203:0
Does anyone know what to do about my machine screeching and scraping the floor....like it's dragging? The brushes are attached properly, a little floppy but it really seems like the whole machine is dragging in forward motion :-(
Carol Halpin - crwdns2934203:0crwdne2934203:0
sounds like the front of the machine where the clear part that does the suction has popped off . my guess
maninblack3011 -
water runs straight through leaving a line of water on the floor without ever touching the trigger
Reida Cingel - crwdns2934203:0crwdne2934203:0
my guess is the attachment hose pump inside the unit. a screw will break off and cause the pump to leak.
maninblack3011 -
Hoover spinbrush 50 will spray water through the carpet cleaner but the solution side isn't releasing the solution too. The knob is on wash. It looks like something is stuck in the middle raised part on the back of that tank can I take it apart any way to clean the blockage
Denise Dunning Hoskinson - crwdns2934203:0crwdne2934203:0
First time using. Tried all troubleshooting but still won't suction up dirty water.
Anne Wight - crwdns2934203:0crwdne2934203:0
Brush stopped spraying
Tomi - crwdns2934203:0crwdne2934203:0
I've tried everything you suggested but it's still not picking up water
Ronnie Howland - crwdns2934203:0crwdne2934203:0
check the overflow float inside the dirty water tank. pull the foam sock down 1/4" because if the foam sock is all the way to the top it will cause the float to pop up and wont suck up water anymore
theenforcerrdd -
My brand new cleaner doesn't let the water out on the bottom or the spray hand held. I'm gone to send it back if I can't trouble shot it
Boots4real - crwdns2934203:0crwdne2934203:0
the connection to the main unit for the handheld .. Push the connection down with some force and twist to lock. if its not on tight it wont spray
theenforcerrdd -
I'm not getting any suction of dirty water but bruchs are spinning and I have cleaned up everything and I have no leaks shampooer seems to be running with less noise than before My question is there a suction pump for that. Ronnie
Ronnie Howland - crwdns2934203:0crwdne2934203:0
Yes I bought 6his machine thinking I was getting a good machine yet to have the hose work it has never sprayed not once I have tried prime this for 30 sec or prime that for a min how do ya get the darn thing to work
Paula Young - crwdns2934203:0crwdne2934203:0
How do I send it back
Paula Young - crwdns2934203:0crwdne2934203:0
My Hoover power scrub is dead. Used maybe 5 or six times. I need Hoover to do something it’s like new and won’t power on
Betty Roark - crwdns2934203:0crwdne2934203:0
My main unit wontbdepece water, but upholstery hose will????
Marka L Priest - crwdns2934203:0crwdne2934203:0
Was using mine and had to lay back the handle almost to the floor to get to a hard to reach spot. Next thing I know machine is making a humming noise. Brushes won’t spin. Nothing is smoking or any burnt smells. Any idea? Belt is fine too.
AmberS - crwdns2934203:0crwdne2934203:0
Why is my soap tank not locking into place
Karen - crwdns2934203:0crwdne2934203:0
This is a terrible machine -- mine stopped working 4 months after purchase. I provided a receipt from Kohls online but Hoover won't offer warranty support without an itemized receipt. Scam!!!
KAR 1444 - crwdns2934203:0crwdne2934203:0
I just bought mine last week and the water will not spray in the upright position(regular position?) bit it works just fine using the hose attachment... I'm sure as heck not gonna clean my carpets on my hands and knees!!!
Juliana M Corcoran - crwdns2934203:0crwdne2934203:0
The tank that holds the cleaning solution is leaking. Any idea?
Penny Martin - crwdns2934203:0crwdne2934203:0
Won’t dispense water through the hose. Tried priming it but still will not dispense water. We have only used the cleaner once on our carpet. Would not think it needs a new pump yet?
Kim Malone - crwdns2934203:0crwdne2934203:0
Hoover Power Scrub Elite FH50251 stopped picking up the water. WHY?
William J Warman Sr. - crwdns2934203:0crwdne2934203:0
is the overflow float up or stuck up?
maninblack3011 -
What if the carpet cleaner simply powers off while in use and won’t power on again?
Joel - crwdns2934203:0crwdne2934203:0
Any fix for cloudy clean water tank? I looked through the comments didn't see any, or maybe I missed. Used hot water and Hoover Oxy solution. Hopefully its just temporary, or maybe someone knows a fix. Thanks! Just bought mine a few days ago.
Dominic Balajadia - crwdns2934203:0crwdne2934203:0
I've only used mine 2 or 3 times - loved it, but now, the water just runs out of the machine by itself. I've taken it apart, thinking a hose was clogged or something. But when I filled it up to try it again, the water just ran all over the floor - making me nuts -can't figure it out.
Patricia Hunt - crwdns2934203:0crwdne2934203:0
How does the machine go back together after taken completely apart because it wasn't working properly, only due to not operating it correctly . I don't know where to put the plastic sprocket with the I believe bearing.. the machine is now dismantled and never was broken . Good product. Would recommend, but not recommended letting your boyfriend be unattended with it.
Cheryl R Glass - crwdns2934203:0crwdne2934203:0
After using the attachment to clean a car, I noticed the clean water just spilling out from under the machine. Now it leaks all the time regardless of using the attachment or not. I'm thinking a connection for broke or disconnected while I was using attachment. Any suggestions for fixing it?
RENE M HOLCOMB - crwdns2934203:0crwdne2934203:0