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Hamilton Beach Use and Care Guide
Unit will not turn on
No matter what I do, I can't get the Brew Station to turn on.
Faulty power cord
The power cord may be damaged. Check to make sure that the cord is not torn in any way. If damage is done to the cord, you must replace it.
Power outage
Make sure that the cord is plugged into a working outlet that has not experienced an outage. If you are unsure if the outlet has power, check the voltage in the outlet.
Coffee is not brewing
I am able to turn the Brew Station on, but it won't brew any coffee.
Mineral deposits
Mineral deposits from the water may be blocking the flow of coffee into the container. If there is a buildup, you should clean it thoroughly. Clean the coffeemaker following “Care and cleaning: Inside of coffeemaker” in the Uses and Care guide.
Empty water reservoir
Check the water reservoir for contents. If reservoir is empty or below the minimum water line, you must add water.
Coffee leaks
Coffee keeps leaking out even when I am not using my Brew Station.
Trapped coffee grounds
There may be coffee grounds trapped in the coffee maker causing it to leak out from the dispenser even when the device is turned off. Inspect the coffeemaker, and if you see coffee grounds trapped anywhere inside, clean it following “Care and cleaning: Inside of coffeemaker” in the Uses and Care guide.
Coffee tastes bad
I haven't changed the way I brew my coffee, but now it tastes bad.
Poor water quality
The source of your water may be causing your coffee to have a funny taste. Use different sources of water to test if it does effect the taste of your coffee. The best water to use for coffee is bottled water and water filtered through a filter system.
Incorrect coffee to water ratio
You may have set the coffee to water ratio to a number that doesn't appeal to you. Use trial and error to find the best ratio for your personal preference in strength of coffee.
Coffee grounds are too coarse/fine
Your coffee grounds may be ground either too coarsely or too fine. You should set the coffeemaker to Automatic Drip Grind in order to eliminate this problem.
Dirty coffee maker
A dirty coffee maker may be causing your coffee to taste bad. If your coffee has poor taste and none of the above information has solved this problem, you should clean the device following “Care and cleaning: Inside of coffeemaker” in the Uses and Care guide.
CLEAN appears in display
I have never seen it before, but the icon CLEAN appeared on my Brew Station.
Cleaning reminder
If the word CLEAN appears in the display, this is a reminder that enough time has elapsed since the last cleaning and it needs to be cleaned again following “Care and cleaning: Inside of coffeemaker” in the Uses and Care guide.
Coffee brews slowly
Recently my Brew Station has been taking longer to brew my coffee.
Coffeemaker is in a wrong mode
If the coffeemaker is in a wrong mode, it may cause the system to brew very slowly. Possible modes that create slow brew times is 1 - 4 CUPS or BOLD modes. If the coffeemaker is in either of these modes, press the BREW MODE button until no lights appear.
Coffeemaker needs cleaning
Cleaning the coffeemaker may increase brew speed. To maintain maximum speed and performance, you should clean the device every 30 days. Follow “Care and cleaning: Inside of coffeemaker” in the Uses and Care guide.
Coffee overflows basket
Coffee started to come over the top of the basket and leaking out of the device.
Incorrect amount of coffee grounds
If too many coffee grounds are in the filter, it may cause the coffee maker to overflow the basket. You should generally stick to using 2 tablespoons of coffee grounds per each 6 ounces of water. Depending on your preference, only slightly alter this ratio to increase or decrease strength.
Bad paper filters
If your filters are of poor quality, this may cause your coffee to overflow. Make sure to use a brand that is well known and trusted. Also, there can be an overflow if you use the wrong sized filters or layer too many on top of each other. Make sure that you use only one filter per brew, and make sure that you use a filter labeled 8 to 12 cups.
Coffee is cold when dispensed
I used my Brew Station and it came out cold. It has never brewed cold coffee before.
Coffeemaker has shut off
If your coffee is cold or colder than usual when it is dispensed, make sure that the coffee maker is still on. If it is off, you should turn it on and make a new brew. Also, you could reheat the cold coffee. See “TO REHEAT COFFEE” instructions, or brew new cycle.
Selected Keep Warm Hours have elapsed
The coffee may not stay warm after being brewed if the Keep Warm Hours set time is up. If this is the case, you should adjust the time to make sure that the heater stays warm for the whole time you need it to.
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USF Tampa, Team 14-1, Lacy Spring 2016 crwdns2935289:0USF Tampa, Team 14-1, Lacy Spring 2016crwdne2935289:0
USFT-LACY-S16S14G1
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I've had this for 3 wks. & I use it daily. Normally the on button is green. . Today it is red, not flashing. I looked at the manual because I thought it was a reminder to clean it, but it says it will say "clean". What does the solid red light mean? D.C.
Donna - crwdns2934203:0crwdne2934203:0
Does not use all the water in reservoir, some times 1or 2 cups remain
George Clear - crwdns2934203:0crwdne2934203:0
I have the same problem. It will not make a full 12 cups only 8. Leaves 4 cups in the full jug.
Corinm -
I am completely baffled by this new problem! My 12 cup Brewstation suddenly doesn't read that it's reservoir is full of water& ready to brew!!!! It keeps flashing a message saying "Pour Water" I have emptied and re-filled it at least 4 times and it automatically shuts off, beeps 3 times and the 'Pour Water" message appears. What is going on? The power light comes on but after only a few seconds, shuts off and disappears. I just cleaned it with the vinegar method (it worked perfectly then).
braultdenyse - crwdns2934203:0crwdne2934203:0
Where are all the answers to these questions. I may have been able to get answeres to MY question if they were posted. Anyway my single side is acting how it does when the needles are plugged, only the needles aren't plugged. It brews and then nothing comes out then it shuts off as if it's done. I have cleaned it, made sure needles aren't plugged and still nothing comes out.
Bree -
I had this problem too, but here’s what worked: even though it would automatically shut off and give that message, it did allow a few tablespoons of water through each time. So this afternoon, I just kept turning it on with the vinegar solution in the tank, over and over. It processed a little water each time, and then on about the 16th time…it ran all the rest through. Working now and the “clean” message is off too.
Karen Eyers -
You need to jam something in the air pump switch button. Should be on the left single serve side. Loud is supposed to depress this but bad design. Good luck!
lubri61 -
I have the exact same problem
Karen Phillips -
After 5 years my brew station just quit making coffee at the speed I was used to, same thing a lot of people say. Clean signal, no or low water signal, well I liked this thing so much I bought another exactly like my old brew station on line. At first, my love was back! Made coffee just the way I expected it to. After just 3 months however, the same problems that took 5 years with my old one came back worse than they ever were with my old brew station. I love everything the brew station does when it works as advertised. $50 shot and if Hamilton Beach wanted to send me 10 replacements it would not be worth the aggravation. Too bad.
mrpski2001 - crwdns2934203:0crwdne2934203:0
My burner is not getting hot my machine is only about 2 months old I used it everyday and I have cleaned it and still nothing is happening what could this be
Rebecca - crwdns2934203:0crwdne2934203:0
my flexbrew will not open.. has anyone else had this probem?
Any suggestions?
Kendra Page - crwdns2934203:0crwdne2934203:0
my flexbrew will not open. Has anyone else had this problem?
Any suggestions?
Kendra Page - crwdns2934203:0crwdne2934203:0
I just fixed mine. The little plastic coffee that ypu put in there was probably too tall for it. So its stuck now. I had problems shoving it in. You probably dod too. What I did is took out any coffee baskets etc. So they dont spill. Turn it upside down and unscrewed the basket screws just on the right side until almost out. Turn right side up again. Then stuck a knife in the top of it and pushed down on the little plastc coffee container with the knife while pullong the basket at the same time suddenly it just popped out. If u r able to unscrew it on both sides that would be better but mine wouldnt dont it. Then screw it back together tight and it should work again. I need to use a smaller plastc coffee insert next time and so should you. I hope this helps. Brenda Fehr.
brenfehr -
Can the temp be adjusted ?
My coffee is not as hot as I would like it.
Charles Barksdale - crwdns2934203:0crwdne2934203:0
Can the temp be adjusted ?
My coffee is not as hot as I would like it to be
Charles Barksdale - crwdns2934203:0crwdne2934203:0
My 12 cup Brewstation suddenly doesn't read that it's reservoir is full of water & ready to brew! It keeps flashing a message saying "Pour Water" I have emptied and re-filled it at least 6 times and it automatically shuts off, beeps 3 times and the 'Pour Water" message appears. The power light comes on but after only a few seconds, shuts off and disappears. I just cleaned it with the vinegar method.
Maurice Wilson - crwdns2934203:0crwdne2934203:0
I have the same problem has anyone found out how to fix the problem
Karen Phillips -
Not sure how to replace the plug it worked one day the poof. It won’t turn on. ill like to try and replace the cord but it looks fine to me. i’ ve tried many outlets and they all work fine. not sure what to do
carsten bievenour - crwdns2934203:0crwdne2934203:0
I’m having the same current situation! If you have found a fix or thrown it out please let me know!
LeaLeahhlol@yahoo.comh C -
It may have a short but try cleaning the part that goes onto the outlet with mild soap. Make sure its dry before trying to plug it in again. This may work. Hope this helps.
brenfehr -
My coffee maker beeps and say add water when it is full of water. How do I fix this issue?
Robert Dillon - crwdns2934203:0crwdne2934203:0
Bought this in December 2017, the carafe side of it has quit pumping water despite very little use, lost the receipt or I would return it to Cdn Tire. Just an unsatisfied custoner right now
Eileen Ennis - crwdns2934203:0crwdne2934203:0
Try cleaning the water resevoir. Vinegar works. I did this and it worked again. Rin yhe 1/4 vinegar through it then let sit for 10 min. Rinse with water a couple times through. And sometimes rinsing the resovoir under the sink can help it. Unplug it first. Hope this helps.
brenfehr -
After making coffee there is plain water under the unit..
rick - crwdns2934203:0crwdne2934203:0
I have the same problem. Happens every couple of days. Where does the extra water come from?
hopedeim -
I see more people can’t use the correct amount of coffee ground and as a result of it overflow the filter. It is a common problem. But I imagine it is not a problem of the coffee maker but it is the user problem. This [http://Thank your for your helpful coffee brewing instruction. I have seen another article with the efficient guide of Coffee brewing Troubleshooting on https://toolercoffee.com/hamilton-beach-...|troubleshooting guide] is really helpful for the Hamilton user. Thanks for it
sulenurao11 - crwdns2934203:0crwdne2934203:0
Having an issue with both single serve and carafe sides of unit . Neither side will brew , no message appears . First the single serve , so switched to carafe side , u it will not brew , just gurgling.
ottb4me - crwdns2934203:0crwdne2934203:0
The display on my coffee machine is very dim, making it hard to read the time or amount of scoops I’m pouring. This has never happened before & I’m only had it about 6 months.. Any fixes?
miranda.bronson92 - crwdns2934203:0crwdne2934203:0
My unit started making a noise now it only works when you shake it then wait for it to come on. Not sure if it will work ran a clean cycle hope it works in the morning,
it
Dale Hamilton - crwdns2934203:0crwdne2934203:0
Brand new!!! “Add water” message & beeping!!! WILL NOT start
Diana Van Cleave - crwdns2934203:0crwdne2934203:0
My brand new machine wont brew.
sandydresser - crwdns2934203:0crwdne2934203:0
I’m having trouble with our coffee maker after cleaning it when we make coffee it just runs through it does not stop but when we press the cup pour then it stops pouring and won’t run into the cup why is it doing the opposite of what it should do any suggestions .
kr_lavou - crwdns2934203:0crwdne2934203:0
Brand new unit have had only a few weeks was working fine but now the on button will flash 3 times and shut off ? I have cleaned the needle and have emptied the water Reservoir , the cord and the plug are good as it’s a brand new unit what can I do ? Or do I return the unit???
Pam - crwdns2934203:0crwdne2934203:0
After cleaning my coffee maker, and trying to brew a cup of coffee, the coffee maker did not work. I am not a happy camper. I have not had this item for very long…maybe 3 months. I would like a new one, at no cost, delivered to me
Judi F - crwdns2934203:0crwdne2934203:0
My new Hamilton Beach Brew Station will not stop brewing coffee even when there's no water in it
Deloris Williams - crwdns2934203:0crwdne2934203:0
My Brewstation still has the clean indicator on after cleaning it multiple time over the last few days. it brews the coffee with no problem but the clean light stays on. is there a way to reset it?I am now in my 4th cleaning for today. I assume that there is a pressure sensor inside that may be setting this off.
Tom J.
tsjac - crwdns2934203:0crwdne2934203:0
Our coffee maker has problems dispensing properly. I have to take it apart and clean out but the problem returns in a short time. My daughter's does the same thing. They finally replaced theirs. Would live a remedy.
jmcanup - crwdns2934203:0crwdne2934203:0
Every time I use the single cup it says needle has anyone experienced that and what do I do
taxiemom2121 - crwdns2934203:0crwdne2934203:0
Display blinks , 12 cup , programmable .
will not turn on, just blinking display.
Anthony Maggiore - crwdns2934203:0crwdne2934203:0
I got it for Christmas and only used it 7 times.
It will not come on, no lights even come on.
Deana Kirkland - crwdns2934203:0crwdne2934203:0
This is my husband’s coffee maker and I don’t know anything about it. Is there a way to stop the beeping without unplugging it?
Karla Brocaille - crwdns2934203:0crwdne2934203:0
My brew strength button has stopped working. i cannot get it into bold mode. Any ideas how to fix it?
candi9699 - crwdns2934203:0crwdne2934203:0
Coffee grounds are on the inside of the cover? I am only brewing 4 cups at a time
Also, dispensing coffee into a cup is very slow?? Is it time for a new coffee pot??
barbtring1 - crwdns2934203:0crwdne2934203:0
How do you clear the clean reminder?
corinne blaydon - crwdns2934203:0crwdne2934203:0
My 6 month old coffee maker leaks from the bottom and it doesn’t brew all the water out from the resivor….here is my email and I hope to here from you about your product….williamgriffith688@yahoo.com…….I fell like I just wasted 50 dollars.
William - crwdns2934203:0crwdne2934203:0
Exactly what mine is doing. Did you get an answer on how to stop the water from leaking out? Please text me at 1(609)504-5612
Barbara Zielsdorf -
Our Hamilton beach brew station will not make 12 cups it will only make 8 and leaves 4 cups not done what can I do to remedy this?
rickfile - crwdns2934203:0crwdne2934203:0
I’ve had this coffee maker less than a year. Water is trapped in the water container and brews for too long and not even a cup of coffee comes out. It is on “normal brew” setting.
Rebecca Nadelhoffer - crwdns2934203:0crwdne2934203:0
All of a sudden the dispenser bar sticks. I have to remove the grounds and the coffee bucket to unstick.
Jan Cunningham - crwdns2934203:0crwdne2934203:0
My clock display doesn't show the hour numbers fully!
Lucy DeGrasse - crwdns2934203:0crwdne2934203:0
Seems very unsafe. Hot condensation steems out even fogging up the clock part and then leaks condensation all over the counter
Laura Kio - crwdns2934203:0crwdne2934203:0
I can not set time on my new 5 cup programmable coffee maker.
Alice Thurnher - crwdns2934203:0crwdne2934203:0
My coffee maker has as bad smell like electrical. Maybe because new coffee maker? ThankYou S Price
silverfox2831 - crwdns2934203:0crwdne2934203:0
I have a coffee grinder with the insulated pot It just keeps on grinding and there's nothing there left to grind. Since it will not stop grinding it will not go to the brewing. What is going on with my coffee pot it's only a month old
margaretbrando - crwdns2934203:0crwdne2934203:0
When I make coffee, I insert the filter and place coffee grinds like I have for the last several years. Recently I have noticed grinds all over the pot. Even where the water drips down from. What is causing this? I even reduced the amount of coffee grinds?
David Murray - crwdns2934203:0crwdne2934203:0
I put water in the removable part and then pour its into the bottom part and the water comes right out. This just started to happen trying to figure out if there is a crack or something else.
Catherine Bolton - crwdns2934203:0crwdne2934203:0
I bought a new programmable coffee maker and my problem is the digital clock doesn’t keep correct time. It gains time through the night
so when it starts at set time (6am) the actual time is 5:07.
Neil Coulson - crwdns2934203:0crwdne2934203:0
I try to make a cup of coffee on the single use side and it starts great then the water starts spitting out on the carafe side. WTF! Only had this a month. I have done everything and it keeps doing it.
janet.dupasquier - crwdns2934203:0crwdne2934203:0
Water leaks out of the part it sits on. It’s just water and I never get a full pot of coffee.
Barbara Zielsdorf - crwdns2934203:0crwdne2934203:0
My coffee 12 cup / pod maker is reading ERR for single pod mode
Frank Chalk - crwdns2934203:0crwdne2934203:0
Coffee won't dispense
jadedband - crwdns2934203:0crwdne2934203:0
How do u fix the problem of add water when there is already water in the machine
Karen Phillips - crwdns2934203:0crwdne2934203:0
The green light has never cine on for programming
Diane Guidice - crwdns2934203:0crwdne2934203:0