HP Chromebook 15a-nb0013dx Can’t Connect to Wi-Fi

Is your HP Chromebook 15a-nb0013dx having trouble connecting to Wi-Fi? Use this troubleshooting guide to help diagnose why.

Wi-Fi may be turned off on HP Chromebook 15a-nb0013dx. To fix this Log in to your Chromebook and click on the bottom right of the screen. Click on the Wi-Fi symbol and choose the Wi-Fi signal you are trying to connect to.  Now try using the Wi-Fi signal.

Laptop may need a quick restart. A simple restart could fix Wi-Fi connection problems. Try restarting the laptop and trying to Connecting to Wi-Fi again.

Your router may not be allowing the laptop to be connected. Try restarting your router to see if this fixes the problem. Most routers have a reset button located near the charging port. Press the button to restart the router.

Sometimes functions of the laptop are disturbed if an update is needed. To update the device, follow these steps. Log in to your Chromebook and click on the bottom left of the screen. Now click on the search bar and type “Update”.  Then click on check for update. If it prompts you to update, click on restart to update the device.

Some setting could be messed up on the HP Chromebook 15a-nb0013dx. To fix this a factory reset could be necessary. To do this first sign out of the laptop. Then Press Ctrl+Alt+Shift+R and select "Restart". Now select "Powerwash" and "Continue". This will factory reset the device.

If all the previous steps do not fix the problem of Wi-Fi connection it may mean that your Wi-Fi chip is faulty. You are going to have to replace the Wi-Fi chip. Follow these steps to replace the Wi-Fi chip. Guide here