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A stop error can occur if a problem causes the Dell Latitude 5580 to shut down or restart unexpectedly. You might see a stop error on a blue screen with a message that the Dell Latitude 5580 ran into a problem and must restart. If you receive a stop error and blue screen, follow this troubleshooting guide for possible solutions.
Malware Infection
Viruses and other harmful software can have bad impacts to your Dell Latitude 5580. These issues can be be fixed with with these steps for the Dell Latitude 5580.
- Disconnect external devices. This applies to flash drives, USB hubs, display cables, dongles, and anything else other than the charger.
- Start by scanning your computer for antiviruses. If you there isn't a security software you have currently, then it is advised to use Windows Defender. It can be accessed on the Dell Latitude 5580 in the Windows security app, in many versions of Windows computers.
- Then, delete anything that the scan finds. Also, to finalize the removal, you should restart the Dell Latitude 5580.
Outdated or Corrupted Driver
If the drivers in your Dell Latitude 5580 are damaged, old, or corrupted they can lead to a blue screen error and bad performance.
- Check for errors in Device Manager. To do this you have to press the windows key and x at the same time. Then, select Device Manager from the menu that appears from that last step. If there is an error present, the collapsed item in the device tree will be expanded, and a yellow caution icon for any devices with errors.
- Modern versions of Windows have the drivers go through the standard Windows update. To check if everything has been updated properly right click the start menu and then go to settings and click on Windows update. Then, left-click on the "check for updates". (May need to click "View Optional Updates" to see other drivers)
- If updating doesn't solve your issue, then you may need to uninstall the driver.
- In Device Manager from the previous steps, find the driver that you want to uninstall and right-click it. Select "uninstall" from this menu. After clicking uninstall there should be a checkmark that appears to uninstall the driver. Make sure to check that the check mark has appeared.
- Once the driver has been uninstalled, make sure to restart your Dell Latitude 5580. Then, install the current version of the driver.
- Check for updates. The Windows update menu can be found in Settings for most recent versions of Windows.
Overheating
The harder the Dell Latitude 5580 performs the more heat the computer will generate. If the Dell Latitude 5580 is creating more heat than what the components in the computer can handle then the Dell Latitude 5580 can crash or cause a blue screen.
- First, you should check the temperatures of your hardware. Use Open Hardware Monitor or any other temperature monitoring software you have access to.
- If you find out your Dell Latitude 5580 is running hot, and there isn't much happening on your computer, it is time to do some easy maintenance on your Dell Latitude 5580. Start by removing the bottom panel of the Dell Latitude 5580. Then, locate the fan and use a compressed air can or dust blower dust off of the fan. You can also do a deeper clean with the iFixit Laptop Cleaning Kit. Once you are done replace the back panel of the Dell Latitude 5580, and check how it is running.
- Make sure that your heat sink is attached properly if the CPU and GPU temperatures are running higher than normal. Your heat sink should be screwed down with screws at each of its four corners.
- To check all of your boxes try replacing the thermal paste to your CPU(and GPU but some Dell Latitude 5580 might not have this) can optimize thermal heat transfer to the heat sink and lower operating temperatures.
- Lastly, if these suggestions have not worked, you may need to replace the fan in your laptop. Follow this Dell Latitude 5580 Fan Replacement guide.
Corrupted RAM
If your RAM becomes corrupted or you run out of space, this might cause the Blue Screen of Death error. Follow this RAM replacement guide to replace or upgrade the RAM in your Dell Latitude 5580.
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