crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
No espresso is coming out when I turn my pump on
No espresso is coming out of the machine.
Lack of water in reservoir
Check to see if there is ample water in the reservoir. See guide on replacing the reservoir.
Clogged Pump
Descale the machine as described in page 10 of the user's manual.
Reservoir not fully inserted
Reservoir needs to be fully pushed down to release the valve
The pump is making a loud noise
When running, the pump is making irregular, unexpected, loud noises.
Reservoir inserted incorrectly
Pull out the reservoir and re-position it. See guide on replacing the reservoir.
Machine won't turn on
No indication of power to the machine.
Not connected to a power source
Make sure the power cord is plugged into a working outlet.
Machine is not turned on
Flip the "on/off" switch to the "on" position.
The coffee froth is too light
The froth is coming out quicker and thinner than expected.
Ground coffee not pressed down firmly enough
Press a little harder, but not too much.
Not enough ground coffee
Add more ground coffee .
Ground coffee is too coarse
Remove any large chunks or grind the chunks to match the size of the rest of the ground coffee.
The coffee froth is too dark
The froth is coming out slower and thicker than expected.
Ground coffee is pressed down too firmly
Press a little softer, but not too much.
There is too much ground coffee
Remove any excess amount of coffee.
The espresso boiler outlet is blocked
Refer to the Cleaning the Boiler Outlet guide on page 10 of the user's manual.
The filter is blocked
Refer to the Cleaning the Filter guide on pages 9 and 10 of the user's manual.
The ground coffee is too fine
Remove fine coffee and replace with coarser coffee.
Coffee is too damp
Let coffee air-dry.
The espresso coffee is cold
The coffee is not the ideal temperature of 140 degrees Fahrenheit.
No preheating was performed
Refer to the Preheating the Espresso Coffee Unit guide on page 8 of the user's manual. Also, wait for the indicator light to turn on.
No milk froth is formed when making a cappuccino
Milk not cold enough
Make sure skim milk is used at refrigerator temperature.
Cappuccino frother is dirty
Thoroughly clean the holes in the cappuccino frother as depicted in figure 21.
crwdns2944067:053crwdne2944067:0
Mine unit has a hissing / boiling sound then after I make the espresso and remove the handle, there seems to be air pressure being released. What could this be?
malexandre - crwdns2934203:0crwdne2934203:0
Great guide!
Mine had not been descaled or cleaned in 6 months... Bad boy. After cleaning it with 50% vinegar and cleaning both the coffee filter and the boiler filter (with a needle - tedious) the water barely dripped out. The pump pushed a healthy stream of water out the milk frother so I knew that was good. I removed the boiler filter again and it was still clean. I then tried pushing a 25% vinegar solution through the boiler discharge tube without a filter in place. (Better this way too as the filters don't need to be flushed afterwards. ) Initially just drips but suddenly as pressure built a plug of material gushed out. After this, nearly a whole reservoir of my descaling solution flowed well but was cloudy. I then flushed it and the milk frother with another two full reservoirs of clean water and it slowly came through clear (flushing the vinegar taste from the system). Our little espresso machine is working like a champ again. And a lot quieter.
Andrew Cole - crwdns2934203:0crwdne2934203:0
I think that's exactly what I need to do - thank you! Any warning about dripping without filter?
gvanoni -
Mine is brand new and nothing is coming out. It doesn't seem like it's even sucking up any water? I know the reservoir is inserted correctly, so I'm not sure what the problem is.
Jasmine Howard - crwdns2934203:0crwdne2934203:0
Mine is doing the same! Did you find a way to fix it?
Marby -
I’m also having the same problem with a brand new machine.
Jeana Mann -
Mine too. Has anyone figured this out?
Tamryn Weber -
I just bought the DeLonghi Espresso machine, where you put a pod in it and trun it on and coffee comes out.
I tried it today for the first time, and no problem: a lovely coffee.
Went to make a second cup and only water would come out (Yes, I had put in a fresh pod.)
I cannot get another cup of coffee - only water!
Anyone able to help please?
L. Williscroft - crwdns2934203:0crwdne2934203:0
Did you get any help from De Longhi ? I am having the same problem and cant get through to them
MARY DICKS -
I bought a DeLonghi Espresso machine (Inissia) recently and today made a lovely coffee (it uses pods.)
I went to make a second cup but it would only give out water!
Yes, I had replaced the pod.
I cannot get it to make coffee - only water.
Anyone able to help please?
L. Williscroft - crwdns2934203:0crwdne2934203:0
I turn my machine on the red power light stays on for a few seconds then turns its self off?
thanks De'Longhi EC146 Espresso Cappuccino Maker
kieran - crwdns2934203:0crwdne2934203:0
I have not been getting any coffee to come out so I descaled and cleaned the filter holder per the manual. Still not much better so I want to clean the boiler outlet and remove the boiler outlet filter also per the manual. My problem is that I cannot get the screw fixing the filter off ! It just looks like a normal phillips head screw but none of the screwdrivers I have tried have really “caught”. Is it a special screw ?
Faith Brennan - crwdns2934203:0crwdne2934203:0
I cleaned my machine with the delonghi descaler and now I get only water I use delonghi filters but cannot get coffee to brew. I bought a new brew basket.
lindaparadis59 -
Same problem as many others, nothing will come out of my machine. There’s water and the resivior is in correctly. The machine noise start normally, then gets so low you can barely hear it. The machine is very new but I have attempted to descale anyway. I can’t do that now since it’s not even pulling up water into the unit. I just wish I hadn’t wasted my money on it.
jennifer - crwdns2934203:0crwdne2934203:0
Used it once. Cleaned it properly, it's been sitting on the counter for hours and the boiler won't cool off. I can't keep it on the counter, it takes up too much space. But I don't want to put it away if the boiler is still warm. What do I do???
Carissa May - crwdns2934203:0crwdne2934203:0
Extremely frustrating for such an expensive machine!
lindaparadis59 -
If water is not coming out anymore - you have clogged machine, that was not cleaned. Read instructions how to do it, and next time clean before it clogs.
edis patssautoks - crwdns2934203:0crwdne2934203:0
My delonghi bean-to-cup machine discards coffee beans without grinding them. It just throws away beans while grinding some. So 1 container of beans delivers you 3-4 cups of coffee and when it tells you to clean the coffee ground container it is full of whole beans…
What could be the problem?
Izzlie - crwdns2934203:0crwdne2934203:0
I have a brand new coffee machine but no water will come out for the initial water run. I saw other posters with this issue but did not see a solution. Thoughts?
wenfrog77 - crwdns2934203:0crwdne2934203:0
Froth led light is yellow
ianee lee - crwdns2934203:0crwdne2934203:0
Water comes into the coffee but does not drain through & when I try to remove the coffee basket I have to wait until it has cooled, otherwise the basket cannot be released. Linda
lindaparadis59 - crwdns2934203:0crwdne2934203:0
My steamer/milk frothed makes a loud squealing noise when I turn it on and it doesn’t produce much froth at all (even with regular milk). I has done this since I first opened it only a few days ago so it shouldn’t be a cleaning issue.
Kirsten Armour - crwdns2934203:0crwdne2934203:0
On/off switch won't turn on infuser and container full light is on permanently.
johncraig300 - crwdns2934203:0crwdne2934203:0
I inadvertently forgot to turn off machine. Discovered that a few hours later. Now when I turn it on there is a long high beep, and nothing will work. Have I burned out the motor?
it is a lower end machine, ECO310
Christine Whiting - crwdns2934203:0crwdne2934203:0
I think I figured it out. I was also not getting any water but then I put the portafilter in and water came out no problem! The problem is the diagram in the quick start guide doesn’t show the portafilter so I was following the picture. I tried it on whim (why not, nothing else is working) and out came water.
Gabrielle Tomasko - crwdns2934203:0crwdne2934203:0
My machine is also BRAND NEW (unboxed it today) and I followed the instructions perfectly (I also used to work for a coffee company and demo this model) and no water comes out at all. It warmed up, I waited, the tank was full and in place…but nothing. My model is the ECP3X20; it was a birthday gift and I’m so excited to use it, but no matter how many times I redo the ‘startup’ process, or how long I wait, I cannot get ANY water to come out. The steam wand works, though. Any solutions? No exchanges due to covid19, so I feel terrible my parents spent the money on a machine I can’t even use or exchange :(
Lyndsy McDonald - crwdns2934203:0crwdne2934203:0
Help- I got new and no
water coming out on the coffee part. Only steamer works. What do I do?
Aimee Pauline -
Mine has contineuos blinking (steamsign) orange color after power is on and the cup sign (single)and (double) after stopped with white color.
Anton Cerro - crwdns2934203:0crwdne2934203:0
Hello, I have the following issue. After the pump replacement, the pump was noisy, because of no water, it was expected. Then by using the steamer I succeed to bring water into the heater. The steam is ok, but when the green indicator is on, by switching the valve to make coffee, the machine stops automatically. What could be the reason?
Венцислав Грънчаров - crwdns2934203:0crwdne2934203:0
The light goes yellow not green but the machine still works
edwards.angela63 - crwdns2934203:0crwdne2934203:0
after I cleaned mine it turns on with all lights but then doesn’t do anything?
Nancy Murray - crwdns2934203:0crwdne2934203:0
Looking for some help. My coffee machine is making a loud snapping bang when switching on and also in the middle of grinding the coffee beans ? Anybody else
Susan Maule - crwdns2934203:0crwdne2934203:0
Just got My brand new machine . Can’t make espresso because the steamer spews hot water. Knob is pointed to the right of the on button (not the steamer selection on the left.)
Broken ? What to do?
Kala - crwdns2934203:0crwdne2934203:0
My coffee maker stop working there is power but it’s not working.
Elexander Rodriguez - crwdns2934203:0crwdne2934203:0
Mine sounded like a tube popped . How do I fix it
thefaeriehouseatplymouthrock - crwdns2934203:0crwdne2934203:0
Help- no water coming out. New machine . Steamer works fine. Water comes out of
steamer but not on the coffee section .
Aimee Pauline - crwdns2934203:0crwdne2934203:0
My machine won't grind and struggling with clunking sounds
Ron Preston - crwdns2934203:0crwdne2934203:0
Where can I get my machine repaired
Ron Preston - crwdns2934203:0crwdne2934203:0
I have had my coffee maker for three weeks, love it but there is a problem. The tank is fitted correctly but after a few hours of not being in use there is water all over my work top where it sits. I don't move the machine after use so why is this happening?
Rosetta Stone - crwdns2934203:0crwdne2934203:0
Grinding time is too short
Gasser Refaat - crwdns2934203:0crwdne2934203:0
Descaling red light continues flashing even after thorough descaling using DeLonghi descaling product.
Kathryn Jones - crwdns2934203:0crwdne2934203:0
just unpacked my machine and no water is being taken from the tank, its is also making a very loud noise. Any help appreciated as cant return this because it was a birthday gift brought for me last year but due to covid only just recived it
vanessa - crwdns2934203:0crwdne2934203:0
I can’t figure out how to turn the grinder on.
Larry Tucker - crwdns2934203:0crwdne2934203:0
The color of the frother botton became orange?
Leilani Verona - crwdns2934203:0crwdne2934203:0
The led light if frother becomes orange but still working, im worrying about it please help me
Leilani Verona - crwdns2934203:0crwdne2934203:0
My espresso maker pours out water all over whenever I use it, is there something I can do to fix that?
Deborah Johnson - crwdns2934203:0crwdne2934203:0
Does anyone answer these questions? Geez
Gail hale - crwdns2934203:0crwdne2934203:0
My machine makes perfect coffee with the deeper filter but boils up and out with the shallower filter, what am I doing wrong?
Joel Benedickter - crwdns2934203:0crwdne2934203:0
I have a brand new out of box stilosa expresso maker and no water empties our of the tank into the machine reservoir. There is a plunger at the bottom of the plastic water pitcher and when you insert it into machine, there is nothing in the bottom of the chamber to push the plunger up! The water does not empty into reservoir, and without water in the unit, no coffee will brew. It is like there is a piece missing inside the bottom where the water tank goes!
Karen Cahill - crwdns2934203:0crwdne2934203:0
My 1year old DeLonghi coffee machine type EN85.WAE leaks water underneath the machine. Can you advise why this may be so. Thank you
Anne Cheetham - crwdns2934203:0crwdne2934203:0
Can anyone help we just bought the machine and cleaned it through and there was lots of water leaking from underneath it.
Michelle Jackson - crwdns2934203:0crwdne2934203:0
I brought a used EC155. It is dripping water through the milk steamer while preheating or making espresso. Has anyone an idea what to do?
HeHe - crwdns2934203:0crwdne2934203:0
Necesito diagrama eléctrico de la DeLonghi EC155. ¿Dónde encontrarlo?
JoséCouso - crwdns2934203:0crwdne2934203:0