Blackberry Priv Not Turning On.

When the power button of your Blackberry Priv is pressed and held onto, is the not powering on? Use this troubleshooting guide to help diagnose why.

While the phone is off, use the designated charger and plug into a power source. Leave the phone to charge for about 15 minutes. After waiting, leave the phone plugged into the charger and attempt to turn it on.

While the phone is off, press both the volume and power button, and hold them together for about 10 seconds. A hard reboot screen should show up in a green font. Use the volume buttons to navigate up and down the menu. Select the continue with reboot option using the power button. This will start the phone back up again.

Batteries in phones have a limited lifetime. If the battery is losing its ability to power, the phone will not power on. Also, if the phone tends to frequently overheat or lose battery life quickly during use, then the battery should be replaced. For help replacing a battery for the Blackberry Priv, follow this guide.