crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
Not Turning On
The power light does not shine red when plugged in, or the vacuum does not start running when the surface stain, set-in stain, or hose buttons are pressed
Not Sitting On a Flat Surface
If the SpotBot is not turning on it may be because it isn't on a flat surface. Place the unit on a flat surface and attach the hose of the vacuum to the bottom of the unit.
Broken Power Cord
Another potential issue could be a defective power cord, which can be fixed referencing the repair guide section.
Weak or Loss of Suction
The vacuum does not suck up dirt and debris
Collection Tank is Full
Check the collection tank to make sure it is not full. A full tank will reduce suction power. If tank is full empty tank into the garbage and put it back on the SpotBot.
Clogged Hose
Check to see if hose has suction by removing attachment and trying to suck water out of a sink or bowl. If water is not entering the dirty water tank, place unit on the floor near a sink and pour warm water down the hose until there is suction.
Clogged Automatic Cleaner
Unplug device, remove tanks and flip it over. Check the clear plastic floor nozzles for debris. If they are dirty, unscrew the two screws next to them to remove the nozzle and clean with warm water. Check the suction holes where the nozzles were for any debris and clean them out. Replace the clear floor nozzles and test for suction.
Missing or Incorrectly Installed Duct Gasket
If the collection tank is empty and you are still experiencing lack of suction, check to see if there is a black gasket in the collection tank. Make sure the gasket is open by squeezing open the flat part and reinstalling it. It is only designed to fit in one way. If the gasket is missing, contact a BISSELL Authorized Service Center for assistance.
Motor Failure
Check the motor ducts for suction. Remove the collection tank. Place hand over the two holes covered by the collection tank. Turn the unit on.
Vacuum is Leaking
The vacuum is leaking from the bottom
Leaking Clean Tank
Remove the Clean Tank and check for leaks. If leak is found, order a new cap and insert at the link: www.bissell.com/parts.
Faulty Gasket in Collection Tank
If there is no leak in Clean Tank, remove the Collection Tank and check for sitting water in the receiving area. If found, make sure a black gasket is not missing or inserted improperly. If the gasket is not missing and properly inserted, remove and ensure the gasket’s tall duck-bill flap is open.
Manual Hose Doesn't Spray
The manual hose doesn't spray when the trigger is pressed
Clogging of the Solution Tank or Hose
While keeping what solution is inside of the solution tank, turn on the unit and put the unit on the manual or hose setting. Then pump the trigger for the hose for 2 minutes to clear any solution out. Then shake solution tank up and down while simultaneously pumping the hose trigger to try and dislodge any material that may be impeding the flow into the hose.
Problem with Receiver Area
At this point, if the unit is still not spraying solution, cover the receiver area and simultaneously continue to pump the trigger. Then place the solution tank back into the machine and it should be pumping at this point.
Automatic Scrubbing Mode Doesn’t Work
The automatic scrubbing mode doesn't run when the button is pressed
Vacuum Doesn't Run
If it does not run when the surface stain button is pressed, please send your device to a BISSELL Authorized Service Center for assistance.
crwdns2944067:054crwdne2944067:0
My machine sounds like it’s suctioning up the fluid but it is not. What do I do?
Roxanna Krumanaker - crwdns2934203:0crwdne2934203:0
Thank you! I was able to clean out my machine and get the suction working again. Hardest part was re-seating the gasket.
Charlene Huggard - crwdns2934203:0crwdne2934203:0
The button could be pushed in but the lights don't come on the Bristol still button can be pushed in but the lights don't come on the Bristol still don't work
Glenn Mccoy - crwdns2934203:0crwdne2934203:0
Bristles do not work the button push the steering but don't light up show me tell me what's wrong
Glenn Mccoy - crwdns2934203:0crwdne2934203:0
The light is on but the machine won’t start
dcdavis68 - crwdns2934203:0crwdne2934203:0
My spotbot pet light is on but nothing is starting. Please help
lynnabbeduto -
My machine isn’t very old and is leaking out the bottem. I did everything in the video and in the instructions to correct it. Nothing works. Very discouraging!
tcochran4 - crwdns2934203:0crwdne2934203:0
My brush/bristles to my spotbot aren’t spinning. What can it be. I need to fix it. I don’t want to buy a whole new one.
Melissa gomez - crwdns2934203:0crwdne2934203:0
My spot bot worked great until recently…and now the middle part is smoking… what do I do?
jackiegiri - crwdns2934203:0crwdne2934203:0
My spot bot seems to be working but when the carpet dries it has a large dark spot the same size as the cleaning brushes.
Scott A Bristol - crwdns2934203:0crwdne2934203:0
Mine stops after starting . I check and restart and same thing. Any ideas?
Denene Berry - crwdns2934203:0crwdne2934203:0
Mine does the same thing!
Denise -
My machine won’t spray the cleaner. I did what it said to do to unclog it and now it’s just spitting a little cleaner when it’s up on the sink but when I put it down to actually clean the carpet it won’t spray anything. I took the fluid tank off and the plastic is really hot to the touch. I’m extremely frustrated. If I have to buy another cleaner it won’t be a bissell.
SelinaNewton - crwdns2934203:0crwdne2934203:0
The cleaning solution can dry and clog the nozzle and the hose head. Remove the head and soak both it and the end of the hose in hot water agitating regularly. You may find that you can directly massage the dried soap away. I replaced the hose on mine. I DO NOT recommend it for anyone who isn’t VERY mechanical. From now on, be sure to empty the soap and run clean water through the system before storing.
John McDowell - crwdns2934203:0crwdne2934203:0
I checked the area I cleaned with a blacklight. Now it illuminates a large stain the same size as the spotbot cleaning brush. What am I doing wrong?
Lo Lo - crwdns2934203:0crwdne2934203:0
Not sucking up water and black oil leaked from the bottom. Do I need a new pump?
Dena wallace - crwdns2934203:0crwdne2934203:0
Soon as I go to turn on my Bissell spot cleaner on it trips my fuse box, had it running in all the rooms before with no issues so it’s not a outlet issue
lee - crwdns2934203:0crwdne2934203:0
When I use the hose function dirty water leaks out of the bottom and does not go into the tank. It is only when I use the hose. Any suggestions on how to fix that?
gbatavick - crwdns2934203:0crwdne2934203:0
Hi my machine suck water in to tank but wont spray it out and it leaks out of the clean water tank
Michelle - crwdns2934203:0crwdne2934203:0
Hi won't spray
Michelle - crwdns2934203:0crwdne2934203:0
the machine works but when its calling for water and cleaning it leaks out of the back side where the air vents are
Sharon Gonet - crwdns2934203:0crwdne2934203:0
when the machine is cleaning and its calling for the water and cleaning, the water is leaking out of the bottom side where the vents are
Sharon Gonet - crwdns2934203:0crwdne2934203:0
The hose part works but the automatic part of the machine doesn't, is there anything I can do to fix it?
Georgann - crwdns2934203:0crwdne2934203:0
Spotbot seems to work as I place it over the soil area but no spray
Bethany Edwards - crwdns2934203:0crwdne2934203:0
My spot bot ok only works using the hose. When i push the automatic button nothing happens
rocknricky69 - crwdns2934203:0crwdne2934203:0
My machine will not spray out any water at all! Help??
Nellie e - crwdns2934203:0crwdne2934203:0
The lights come on after I plug it in, when I hit an automatic start function it will run for a couple seconds then it beeps, all the lights flash and it stops. Thoughts?
lauren.haney - crwdns2934203:0crwdne2934203:0
My Solution tank was clogged and following the directions to pump the trigger cleared it!
gary - crwdns2934203:0crwdne2934203:0
When using the vacuum hose, the unit shuts off Everytime I try to use it. I have to press the button multiple times just to get a little bit to work..
Cody - crwdns2934203:0crwdne2934203:0
My Spotbot will turn on but I immediately hear a pop, like something has closed off, and there is no suction. I’ve checked everything I can find and there is nothing blocking any part.
Regina Fleming - crwdns2934203:0crwdne2934203:0
3X tried to deep clean. No fluid going to collection vessel. removed clear plastic things as suggested cleaned all gasket good-no suction. Unit is two weeks old, I’ve used this only 1 time before!!! Can I get a replacement?
hoakley60 - crwdns2934203:0crwdne2934203:0
My Spot Bot is now working. In a previous post I wrote that it stopped working soon after it started cleaning. After reading a post that said that a person was able to use in manual mode but not in automatic mode. I tested this and my SpotBot did work properly in manual mode as well. After several cleanings in manual mode, I tried it once again in automatic mode and lo and behold it worked! It seems to be fine. Maybe something was somehow reset?
Denise - crwdns2934203:0crwdne2934203:0
200 piece of $@$*
SPIRIT TALKER - crwdns2934203:0crwdne2934203:0
My machine is leaving out the bottom when it is suctioning what do I do
Tiffany Adams - crwdns2934203:0crwdne2934203:0
Only the hose works not the stain in or surface stain buttons pushed what could cause this
Deb javner - crwdns2934203:0crwdne2934203:0
Clean tank is not leaking when holding it out of the machine. However, when inserted into the machine, it will empty in just a few short minutes.
Todd Laney - crwdns2934203:0crwdne2934203:0
There are a lot of people with the same situations. Do we have to pay for repair of a faulty unit?
lynnabbeduto - crwdns2934203:0crwdne2934203:0
Only the hose works not the stain in or surface stain buttons pushed runs and shuts down. what could cause this ?
Alex Terzian - crwdns2934203:0crwdne2934203:0
Clean water tank emptied after one cycle but very little dirty was recovered. Manual hose works to recover. Why whole Clean used bur nor sucked back.
kevin simpson - crwdns2934203:0crwdne2934203:0
Machine is not turning on. What do I do?
Mickaela Ballesteros - crwdns2934203:0crwdne2934203:0
My Bissell pet stain remover is cracked on the bottom. It is not used roughly and I have a 10 lb dog so it is not used that much. It is too expensive to replace. What can be used on the crack to fix it?
martyk875 - crwdns2934203:0crwdne2934203:0
Machine turns on and hand tool works fine but the deep clean and quick clean buttons are not turning on.
Cindy Tosi - crwdns2934203:0crwdne2934203:0
I have the spotbot pet cleaner, now when I turn on it automatically just starts leaking from the bottom. I have checked for leaks or cracks and nothing everything looks good. Idk what to do please help.
Ruth - crwdns2934203:0crwdne2934203:0
I have a brand new unit, brought some time back just never used. Got it out this morning, turns on, no liquid will come out the hose and when I change the settings the brush does not come on??
eweather - crwdns2934203:0crwdne2934203:0
Hi, the trigger button on my bissell pet stain remover doesn’t work. I can’t turn it on. Please help.
Thank you
Hope - crwdns2934203:0crwdne2934203:0
I got this until as a Mother’s Day gift and tossed the box. The until will not power on.
Theresa Lambert - crwdns2934203:0crwdne2934203:0
My machine is using too much fluid at one time and making my Carpet soaking wet
Thomas Dalluhn - crwdns2934203:0crwdne2934203:0
Shaking the tank and pumping the handle for two minutes got mine running again!!! Thank you.
Rich Simonelli - crwdns2934203:0crwdne2934203:0
Where is dirty water going?????
jeanneskin - crwdns2934203:0crwdne2934203:0
Hi My SPOBOT is not releasing solution on autoclean or with handheld
Anna Garcia - crwdns2934203:0crwdne2934203:0
The scrubber wheels engage for 2 seconds and then stops running each time I try to use it. What's wrong with it?.
Marco Rizzo - crwdns2934203:0crwdne2934203:0
The hose works, but the automatic went to brief and then stopped.
cooldaddysquid - crwdns2934203:0crwdne2934203:0
Only the Deep Clean button isn’t working - how do I fix this?
Cassie Jenson - crwdns2934203:0crwdne2934203:0
My Bissell will not run i have checked all trouble shooting and test everything possible. It won't run......what should I do
Marya Deas - crwdns2934203:0crwdne2934203:0