Anker Soundcore Space Q45 Troubleshooting

When the Anker Soundcore Space Q45 does not respond to any button/shows signs of no power.

Although the Anker Soundcore space Q45 has a long battery life, it does not last forever! The Q45 series does come with a battery charger. It's important to make sure your source of power is on to receive charge on the unit. Plug your Q45 device in and the device should charge within the next 6 hours according to Anker Soundcore

The problem may not even be with the Anker Soundcore itself, instead being a problem with the charging cord. Try changing out the power cord as well as into a different power outlet to see if the device returns back to proper functionality. If the cord cannot charge your other device, its most likely faulty and a new one should be purchased or to contact the manufacturer for potential replacement.

Plug your Anker Soundcore in using a charge you know works properly, if the device does not turn on within 30 minutes, this is a sign that the battery is in fact faulty and needs to be replaced.

In some cases where the device simply does not power on and you verified that the power cord is correctly working, through the process of elimination the faulty parts can be narrowed down to the electronic chip itself. If the Anker Soundcore does not turn on after the previous steps, it's likely due to this board that connects all components to the device. You may need to replace the motherboard.

When the Anker Soundcore Space Q45 does not connect to any device.

On the device you are trying to connect the headphones to Bluetooth might be turned off which is preventing the headset from connecting to that device. Every device is different for setting up Bluetooth but the majority of modern devices has a Bluetooth section in the System Settings. Make sure that Bluetooth is turned on and make sure the headphones are turned on. Once both of those things are done, you may see the headset in the list of available devices to connect to Bluetooth.

It is possible that the device you are trying to connect the headphones to are incompatible with Bluetooth devices. When this occurs you may find different ways to connect a Bluetooth device. If you have a USB port, you may find that a USB to Bluetooth adapter might work which allows you to connect Bluetooth devices without Bluetooth functionality built into your computer.

When the Anker Soundcore Space Q45’s power button is not working when pressed.

In order to make sure that you can turn off/on your headphones ensure that the device has been plugged in for a while and has a stable charge. If your device is older the battery may not function as expected which would result in the power button not functioning if the device cannot hold a stable charge.

It could be possible that the unresponsive power button is due to a faulty connection inside of the device itself which would prevent the power button from turning on the device.

The Anker Soundcore Q45 will not hold a battery charge for long.

It is possible that the device has not been charged for a while which could prevent the device from turning on. You may need to charge the device until it has enough charge to turn on.

In most consumer electronics Lithium Ion batteries are used and when you leave the device discharged for an extended period of time it may damage the battery or prevent it from being charged in the future. In this case you may have to replace the battery in the device to continue using it.

If you are experiencing Charging issues it may be due to an improper charging setup. Refer to your user manual for the correct Voltage and Amperage to charge your device but you may find using a different charging cable, or power adapter will charge your device. You could always try to contact the manufacturer for a replacement cable and power adapter as well.

When the Anker Soundcore Space Q45is having connection issues, sound issues, setting issues, etc.

A factory reset can help with the overall software built in on the device, any settings previously made and data will not be saved. This will revert the device back into its original orientation out of the box. This is useful if you forget how to disable noise canceling or have other issues with the device that do not require a physical repair on the unit.

A force restart on the device is also an important way to troubleshoot this unit. Force restarting allows all the allocated memory in the unit to get dumped. This is a great way to check if the issue still occurs after this force restart.

When the Anker Soundcore Space Q45 provide audio, it sounds warped, distorted, or too quiet.

Your headphones may be struggling to connect with multiple devices at once. This can create a static-like distortion over your regular audio. To solve this issue reset your device’s connection memory and then connect it to your device again. To reset your headphones, press the "Volume+" button and "Volume-" button simultaneously and hold for 5 seconds. The battery light will flash 5 times meaning your headphones have been reset. Now, using the device you wish to connect your headphones to, go to your Bluetooth settings and select “Pair New Device” while your headphones are on.