crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
Aluratek Digital Frame buttons don’t work
Nothing happens when I press the buttons in the back of the frame.
Sticky Buttons
Something probably spilled on the buttons causing them to not work and be sticky. You are going to want to replace the buttons.
Will not display pictures.
Your Aluratek ADMPF310F will not display any images.
Motherboard Defective
If you digital frame doesn't display any images you may have to replace your motherboard inside the frame.
The Screen Is Damaged
I want to display my pictures clearly but I cannot.
Cracked Screen
Open the Aluratek using the tabs around the outside, disconnect all necessary wires and place and plug in new screen
Black Screen
The charger may not be fully plugged in or working, make sure the cord is fully plugged in. If that does not work find replacement plug
Dead Pixel
Keeping the picture frame always plugged in may cause the screen to burn out pixels. Replace screen by opening device and unplugging and replacing old one.
Remote Doesn't Work
None of the functions on my Aluratek remote are working on my Aluratek picture frame
Dead Batteries
The batteries in the remote may be dead, replace with two new AA batteries
Sticky Buttons
The remote may be old and have dirt lodged in them causing the remote to not send a signal. Use canned air to clean out buttons
Bad Receiver
The receiver in the Aluratek frame may be damaged or not working, replace by taking off the screen and unclip and sauder new receiver in.
Speakers don’t give any sound
My music won't play on the frame
Cable Might be broken
It is possible for the cables that are inside the device to dislocate and that can cause speakers to give no sound. Make sure your cables are connected by opening the device.
Dirt and dust build up
There could be minor dirt and dust build up in your device that causes your speakers to make no sound. Make sure to clean your speakers.
Displacement of the speakers
Dropping the device or a hard hit could cause speakers to dislocate from their hole. It is important to use the device gently.
Settings error on device
The reason for it could be a settings error. Make sure to go on setting on the device and check the speakers options to see if they are enabled or not.
crwdns2944067:024crwdne2944067:0
My problem: The pictures show upside down. I can rotate them in the browse mode, but as soon as I go to the slide show mode they reapper upside down. On my computer, the picture files appear the right way without any rotation necessary... how to permanently set the picture frame with the pictures in the right orientation ?
LINDA LOVE - crwdns2934203:0crwdne2934203:0
the device is plugged in but it wont turn on, either with the power button or with the remote. Help!!
Katerin Ariola - crwdns2934203:0crwdne2934203:0
It keeps telling me that the USB is removed. But it isn't.
a.malony - crwdns2934203:0crwdne2934203:0
I cannot get my WiFi on the frame to “enable”. The frame message says the frame WiFi is disabled but it is not, it is turned on. Any suggestions would be appreciated.
she.said - crwdns2934203:0crwdne2934203:0
When connecting to the Wi-Fi it says Wi-Fi disabled but it is not
Colleen Palmer -
You get this worked out? I’m experiencing same thing.
Shawn Cruze -
I’m also experiencing this pls help
Lavina Rodriguez -
Daily scheduled turn on does not work. I have to push the turn on buttun manually. How to fix it?
M. Razu Ahmed - crwdns2934203:0crwdne2934203:0
What is error code 141? I have purchased 6 of these for Christmas and have 2 family members that I cannot accept bcz of error code 141. I am about to return them all! I’m so frustrated!!!
Cassy Mahan - crwdns2934203:0crwdne2934203:0
This thing is a piece of crap. I have tried 10 times following the directions to connect the app and my phone to the frame it doesn’t even register on the frame to accept.
Stacey Jaworski - crwdns2934203:0crwdne2934203:0
Brand new out of the box. Plugged it in 8t 2ont come on pushed and held the on button
George Cotton - crwdns2934203:0crwdne2934203:0
I have nowhere near 5000 pictures on my frame but once I have sent in the last several weeks are not going to the frame. Any ideas?
Judith barnes-cochran - crwdns2934203:0crwdne2934203:0
My pictures will show for a few minutes then it goes back to the factory pictures.
Jennifer Lentz - crwdns2934203:0crwdne2934203:0
My pictures will show maybe 5 or 6 then go to factory pictures. Have had for 1 year problem started a month ago
Jennifer Lentz - crwdns2934203:0crwdne2934203:0
What would make my frame zoom up several times on some photos before moving on to the next.
JoAnn - crwdns2934203:0crwdne2934203:0
This is the same problem we are having. It zooms in several times and often in unbecoming spots of the photo. I've tried restarting and changing the transition to all the ones that don't say zoom but it continues to that. How can I fix it?
Becky Abel - crwdns2934203:0crwdne2934203:0
What does UHD mean.. frame says “UHD player hasn't stopped “
margaret_pettit2000 - crwdns2934203:0crwdne2934203:0
New Aluratek 13.3 frame. No sound. Will not recognize SD card or USB. Buttons on the back not working. Time zone keeps changing. So disappointed.
sylviaprince104 - crwdns2934203:0crwdne2934203:0
My pictures have turned upside down in sideways how do I fix it
Connie - crwdns2934203:0crwdne2934203:0
How do I get pictures to stay in correct orientation. I rotate them, but after turning off frame, they revert back
esullivan - crwdns2934203:0crwdne2934203:0
Don’t remember my username.
Luvnco@mac.com - crwdns2934203:0crwdne2934203:0
I'm unable to upload new pics. Solution???
Sally - crwdns2934203:0crwdne2934203:0
Just opened......plugged in doesnt show up on mac.....doesnt leave the aluratek pink screen. Buttons dont work. This things is a piece of garbage!
Sean McHady - crwdns2934203:0crwdne2934203:0
My photos won’t scroll. A message pops up stating: cloud photo frame has stopped open app again? How do I fix?
janell konior - crwdns2934203:0crwdne2934203:0