Acer Iconia Tab A501 Troubleshooting

Tablet does not respond to power on button, and does not display any messages.

If your tablet will not turn on, the battery may need to be charged. You should connect a charging cable to your device and wait a few hours, then try to turn it on again.

The problem may be the power button. If your device is able to charge but still doesn’t respond to the power button, the problem is likely the power button. Note that if you want to replace the power button, you have to replace the motherboard.

The problem can also in your power adapter. Try to use your power adapter with other devices, and see if it can charge them. If your power adapter does not charge other devices, you should try using a different adapter.

If the original power adapter can charge other devices, the problem may be your charging port. You can follow this this guide to replace your charging port.

If your device will not power on and won’t display any messages, the battery may be the problem. Consider changing your device’s battery using this guide.

Image stays the same, or the device won’t respond to touches.

Android is a good OS, but even it has bugs that can prevent your device from working correctly. The first thing you should do is restart your device by holding the power button for 10 seconds and then releasing it.

This tablet may have issues if the display is dirty or has water on it. If the screen will not respond to your touches or responds to touches you don’t make, cleaning the screen may help.

If your screen does not respond to touches, but it does react to button presses such as volume changes, it is likely that your touchscreen needs replacement. You can use this guide to replace the touchscreen.

You have problems with your display.

If there are cracks in the screen, you can use this guide for replacement.

If you have one of the following:

• Partly or fully blank display
• Lines across the display
• Screen tinted with unexpected colors

The display may be bad. This guide will show you how to replace the device’s display.

Device will not connect to Wi-Fi network, or can’t use mobile network.

The first thing to do is check that Wi-Fi is enabled. If it is already enabled, disable and then re-enable it. If it still does not work, check that you are connected to your Wi-Fi network and enter the network password if you have one.

If your Wi-Fi is still not working, your wireless module may be damaged. Consider replacing it using this guide.

You can’t unlock your device.

If you forgot your password, try to figure it out. If you wrote it down, you can try to find it and use it to unlock your device.

You have to do a factory reset using these instructions. All your data will be lost, which may be a problem if you have important data on your device. First, turn off your device. When your device is turned off, hold the power button and the volume down button. When your tablet vibrates, release the power button, but keep holding the volume down button. When device vibrates second time, release the volume down button and press and hold the volume up button. When you see an image in one of the corners, release the volume up button. You will see the recovery menu. Use the volume buttons to highlight the option “wipe data/factory reset,” and then press the power button to select it. Then highlight the option “yes” and press the power button again to select it. Your device may restart several before you see the device setup menu. From here follow the device’s on screen directions to set it up.

There is either no audio or distorted audio.

Volume can sometimes be turned down without realizing it. Before more in-depth measures, make sure to increase the device volume and the application volume, if applicable, then check to see if you can hear it.

Sometimes software issues require turning the device and turning it back on again by holding the power button for 10 seconds. If this does not solve the issue, continue to the next section.

Sometimes the speakers themselves can be damaged. If the previous steps did not fix the problem, damaged speakers may be the cause. The speakers can be replaced using this guide.

The device is docked to a keyboard or other attachment, but the attached device does not work properly.

The first thing you should do is check if the docking port needs to be cleaned. You can clean your docking port with a needle or a toothpick. Be careful not to damage the connectors in the port while you are cleaning it.

If the port appears clean, the problem may be the attached device. You can find out more by docking other attachments and seeing if they work. If other devices work, it may be the original attached device having problems.

If the port still will not work, you can try replacing the port itself as shown in this guide.