AYL SoundFit will not charge
The AYL SoundFit will not recharge on connecting to power supply
Possibly a faulty USB connector
Check to make sure no dust has accumulated in the charging port. User may try cleaning the USB connector on the body of the device. Use of a lens blower is advised.
Faulty USB Cable connection
User may try using another similar cable to try charging the device or may order a replacement cable from the AYL SoundFit website
AYL SoundFit will not turn on
When holding down power button, device does not turn on (no lights blink and no startup sound)
Device is not charged
If the device is not charged, plug the USB cord into a computer or into a wall adapter and into the device's mini USB port. Any USB wall adapter should suffice.
Charger cord is faulty
If you have an electronic device with a charging cord similar to the SoundFit, try using the SoundFit charging cord to charge the other device. If this does not work, the charging cord is faulty and a new one must be purchased in order to charge the SoundFit device.
Battery is faulty
Plug the SoundFit into a charger that you know works. If it still does not charge, then the battery must be replaced.
Motherboard is faulty
If the above steps do not work, then the motherboard of the SoundFit device must be replaced.
AYL SoundFit will not connect to a cell phone via Bluetooth
Device will not connect with a Bluetooth phone or will not stay connected
First time connection
Make sure Bluetooth is turned on in settings on desired cell phone. The cell phone must be within 10 meters of the speaker to connect and remain connected. Be sure that the Bluetooth button on the speaker was pressed and that the device then has a blinking blue light, which signifies that the device is in discover mode. Search for the Bluetooth device as AYL SoundFit in the Bluetooth settings of the cell phone.
Unable to connect using any device
Power both the speaker and the cell phone on and off to reboot systems. Make sure that the devices are compatible. Make sure both devices have all updates installed. Try connecting to the speaker using a new device by following the first time connection section above. If you are still unable to connect using any device, you may need to replace the motherboard.
*When the speaker connects to a Bluetooth device, it will give off a specific tone
AYL SoundFit is unresponsive
AYL SoundFit would not respond to user commands
AYL SoundFit is stuck in a single mode (Bluetooth or aux)
If trying to connect using Bluetooth, there cannot be anything plugged into the aux port. Restart the device by turning the device off and then back on with the power button. If restarting the device does not work, user can let the battery drain completely, recharge the device, and restart it.
Buttons will not work
User can let the battery drain completely, recharge the device, and restart it. If the buttons, such as volume and Bluetooth, will not work, the motherboard may need to be replaced
AYL SoundFit is producing no audio or distorted audio
No sound is heard from the device when attempting to play audio, or the audio does not sound right
No audio
Check that the device is powered and charged and that the speaker and phone are not set to low volume.
If using Bluetooth:
Check that you are connected to device through Bluetooth. If you are connected by Bluetooth, check whether you are able to hear audio when connected to the aux port. If you can hear audio through the aux port, test the audio of the speaker using a different Bluetooth device. If the device is still not working or no audio is heard when using the aux port, you may need to replace the motherboard or replace the speaker.
Distorted Audio
The battery may be low, check the audio while the device is plugged in.
If using Bluetooth, check that you are connected to device through Bluetooth. If you are connected by Bluetooth, check whether you are able to hear distorted audio when connected to the aux port. If the audio through the aux port sounds normal, test the audio of the speaker using a different Bluetooth device. If the audio is still distorted when using other devices or when using the aux port, you may need to replace the motherboard or replace the speaker.
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IUPUI, Team 3-3, Harley Spring 2016 crwdns2935289:0IUPUI, Team 3-3, Harley Spring 2016crwdne2935289:0
IUPUI-HARLEY-S16S3G3
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crwdns2944067:029crwdne2944067:0
The sound fit keeps turning off. Listening to a song, the blue light is on then it just shuts off
Dave p - crwdns2934203:0crwdne2934203:0
I am having the same problem. It just disconnects from Bluetooth in the middle of a song.
oxencis - crwdns2934203:0crwdne2934203:0
I am having the same issue. I'm using the bluetooth speaker and it shuts off randomly. I turn it back on and it reconnects and keep playing for a while then shuts off again. This happens even after a fresh reboot and recharge.
Jonathan Holliday - crwdns2934203:0crwdne2934203:0
My speaker won't charge continuously...I plug it in the red light comes on but a few minutes later the light goes off and the speaker won't turn on
sd_charger21 - crwdns2934203:0crwdne2934203:0
I am having the same issues! The red light comes on for a few moments and then shuts off, it doesn't seem to connect well to charge. It's not the plug, because it charges other devices! The AYL unit has a defective connection and as a result I am unable to charge it, and it is useless if we can't charge it. Does anyone know how to get a hold of soundfit?
oicurgr8 -
Did you find a solution, mine is doing the same exact thing, and I can’t find a solution anywhere. Please help!
Faith & Love -
My speaker just started beeping periodically, when it is on. Sounds like a telephone busy signal, 2 beeps, then a pause of 27 seconds [very regular], and the green light is flashing. It interrupts songs when songs are playing, but continues beep if speaker is on even when nothing is playing, or Bluetooth source (phone) is off.
Robert Solomon - crwdns2934203:0crwdne2934203:0
Any luck with this issue? Mine just started doing the same thing
Anthony May -
I don't know when charging should the on/off switch be on or off ?
Alice Barnes - crwdns2934203:0crwdne2934203:0
Device or app "mute"s when raising volume above the lowest setting. Device issues a short single tone when pressing the + button when volume is at lowest setting.
David - crwdns2934203:0crwdne2934203:0
I have the same problem i connect too bluetooth and plays the song for 5 seconds then stops and then turns off after 10 second of no sound coming out while the song says its still playing on my phone.
anyone know how to fix it?
Stefan - crwdns2934203:0crwdne2934203:0
I'm having an issue that just started where I finished charging my headphones and now it won't connect to my phone and instead flashes blue and red. I'm assuming these were good for the 6 months I had them and now they're done.
Danielle bourgholtzer - crwdns2934203:0crwdne2934203:0
I've had it three days. Charged it once. The &&^&^$^ thing won't charge again. Ya gonna replace it or are you gonna &&^& me out of my money
drake_kalluna666 - crwdns2934203:0crwdne2934203:0
Is it possible to replace the charging port when damaged or is it to costly?
Billy - crwdns2934203:0crwdne2934203:0
stopped charging after having these for months :( what should I do!?
Natalie Nagode - crwdns2934203:0crwdne2934203:0
These devices need to be removed from the market. They are faulty. I have had two, they both failed within the first battery discharge cycle. The first one had a power supply IC (U-2) fail. I am not sure what is wrong with the second one yet, but it won’t charge. it is a POS and I will not buy another.
richmanjoe - crwdns2934203:0crwdne2934203:0
My speaker drops parts of words randomly. Another Bluetooth speaker works just fine.
Tom Myers - crwdns2934203:0crwdne2934203:0
Mine keeps making a dial tone noise during songs in like 1 min intervals what does that mean?
daddy2byngrl - crwdns2934203:0crwdne2934203:0
Same problem here.
a r - crwdns2934203:0crwdne2934203:0
Hi I followed all the above directions and everything I can find online about how to turn the blinking blue light off specially since I’m just trying to use the regular tables and not in Bluetooth mode and it still will not work. I’ve had this device for almost 2 years and it’s been fine until right now can I please return it for a new one what are my options? I got this on Amazon I will ask the same question on amazon
Little-Monica Vila-Barrett - crwdns2934203:0crwdne2934203:0
The blue light turns on an when I press on the power button it has 2 beeps and a high pitched hum in the background. The light and sound won’t work unless it’s plugged in. What should I do? I let it charge for a full 24 hours.
Alex - crwdns2934203:0crwdne2934203:0
Just got new one. Has been on charging for 24 hours and red led charge light still on. Manual says it is supposed to go off when fully charged and charging should take 4 to 5 hours. Tried a different known good cable no change. Exchanging unit for replacement to see if it is a lemon.
Michael A - crwdns2934203:0crwdne2934203:0
I am having a problem with the charge. I am no longer getting the Red Light that tells me the speaker is charging. I have tried different UBS cords and plugged it in to various power sources.
Could the loss of the Red Light indicate a bad battery?
Lori Miller - crwdns2934203:0crwdne2934203:0
I got 2 soundfits 3 days ago. Only 1 [so far] seems to have this problem.
A] my soundfit will not stay playing my music unless I'm holding the power button down. As soon as my finger let's up [which isnt difficult because you really gotta press the button for it to register], the soundfit turns off.
B] on the rare chance I can get it to stay connected once my finger is removed [no clue what the change is], it'll shut off after a minute. I've charged it AND the red light turns off, indicating it is fully charged so I dont know what is wrong.
AJ Schm - crwdns2934203:0crwdne2934203:0
My device does not turn on or charge when plugged in and the light just blinks red and blue
D Olea - crwdns2934203:0crwdne2934203:0
Help! My new AYL speaker model SPK001 makes a strange and repetitive sound like a voice is speaking. It only does this when plugged into my laptop. Very irritating! how do I turn this off? Thanks, A User
Sheila Smith - crwdns2934203:0crwdne2934203:0
Sounds like a few people are having same problem as me. Music is playing normally, battery is well charged and yet, it turns off sporadicalky
Frank Schatz - crwdns2934203:0crwdne2934203:0
when i turn it on it says some kinda 3 syllable word in high pitch voice every minute or so. like some aliens are trying to communicate.... but then it turns off itself automatically after a few minutes... very weird, indeed...
alex - crwdns2934203:0crwdne2934203:0
I am having the same problem HOWEVER, the song stops and I get a busy tone (phone). It’s only lasts like 3 seconds BUT it keeps happening.
sunnymoore81 - crwdns2934203:0crwdne2934203:0