crwdns2862678:0crwdne2862678:0
crwdns2895503:0crwdne2895503:0
Handset volume switch doesn’t work/is stuck
The volume switch may be stuck at one volume, or just doesn’t want to work
Phone cable isn’t connected properly
Make sure the phone cable is connected properly as a precaution.
Switch is stuck on one volume level
Inspect the switch and make sure it is hooked up properly on the outside. If not, it may be an inner wiring issue, or the module may not be working properly.
Inner Wiring not connected properly/Module inside broken
You will need to take the phone apart and inspect the inner wiring, it isn’t a problem with the switch itself.
Hang up button doesn’t hang up
The button that allows the user to hang up isn’t working properly.
Debris may be causing the button to stick
Check and see if there is any debris stuck holding the switch down. If not, you may need to open up the phone to inspect the hang up button switch.
Wires that lead to button may be disconnected
In this case, reconnect the wiring.
The hang up button is located on the inner part of the hand set, above the keypad. You will need to take the phone apart and inspect the wiring that leads to the switch. If there is any lose or broken wiring, this may be the cause of the problem. If the wiring looks sound, the spring mechanism within the button will need to be inspected, or you will need to replace the button itself.
Keypad doesn’t dial, function, or light up
The keypad doesn’t let you dial numbers, light up properly, or function at all.
Phone cable isn’t plugged in properly
Check and see if the cable is plugged in properly before checking on the rest of the symptoms.
Bad LED
If the keypad works, but there’s no LED’s lighting up, the LED/light source inside may need to be replaced.
Liquid adhesive may be penetrating key pad/Debris may be stuck in keypad
If the keypad does not work properly, you may need to open up the phone to check the keypad from the inside, to see whether liquid adhesive is penetrating the keypad, or debris is stuck within.
A new installation of the plastic keypad may be necessary. By pulling out the main PC board and disengaging the dial pad, the dial pad itself can be disassembled. Most of the dial pad itself is bonded by a sticky adhesive. First, the cosmetic cover plate is removed followed by the actually number buttons plate. When the key pad is removed from the number button plate, the key pad can be replaced.
Speaker doesn’t function or is hard to hear clearly
The speaker isn’t functioning properly, or is hard to hear clearly from your side.
Wire might be disconnected
In this case, reconnect wires.
Speaker is hard to hear clearly
Make sure the problem is not on your end, test with multiple callers.
If problem persist you will need to open up the phone to investigate further. Speaker may needs to be replaced.
The speaker is located in the hand set. Take the phone apart. First, inspect the wiring that may lead to the switch, if there is any lose or broken wiring, this may be the cause of the problem. If the wiring looks sound, a new speaker should be installed.
crwdns2915084:0crwdne2915084:0
USF Tampa, Team 4-2, Lacy Spring 2016 crwdns2935289:0USF Tampa, Team 4-2, Lacy Spring 2016crwdne2935289:0
USFT-LACY-S16S4G2
crwdns2931471:04crwdne2931471:0
crwdns2935297:012crwdne2935297:0
crwdns2944067:06crwdne2944067:0
Key pad doesn't light up everything else works fine. Completely new phone
mdeliz38 - crwdns2934203:0crwdne2934203:0
I just bought one of these AT&T Trimline phones and it is backlit only on the diagonal. That means the outer portions of the keypad are dim (almost dark). Is this normal? The version of this same phone in the past had keys that were lit across the entire keypad evenly. My brand-new phone looks like the keypad is half lit, half not. I suspect that they reduced the number of LEDs and that this is now *normal* as opposed to a defect. Would I be correct that the newer AT&T Trimline phones are not lit as well as they were in years past due to a design change on the part of the manufacturer — or did I in fact get a defective phone?
Lynnd -
I just bought one of these slimline telephones because the last one was defective. Now, this phone does not work either, nor does it light up. I understand that prison labor, or slave labor is involved, so it does not surprise me that these telephones are defective. I am receiving a replacement within the next few days, and if that one does not work, they will refund me. Then I will need to get to a store to find a phone that works, because I need my landline telephone. Nothing is properly made anymore. Everything is cheap, plastic disposable crap. Nobody takes any pride in anything anymore. Miss the good old days. Even the food, and water is toxic garbage.
Deborah TruthSeeker - crwdns2934203:0crwdne2934203:0
This is my second Slim Line phone by AT an T and Verizon tech just verified phone does not work. The tab that hangs the phone up does not stay up (wall mounted). I am returning the phone, but will pick another brand. I live in the boonies, so need to have a land line as Verizon Wireless can be sketchy. Tremendous disappointment.
Victoria Wilson - crwdns2934203:0crwdne2934203:0
Just bought new AT&T trimline phone. I can make calls using push buttons, but when required to push a button for a menu option, button does not work.
Virginia Watson - crwdns2934203:0crwdne2934203:0
I just got the phone. The ringer is so loud, it's intolerable. The volume control is stuck.
cathy - crwdns2934203:0crwdne2934203:0