How To

What You Should Know Before You Fix Your Xbox

Stationary game consoles like the Xbox are easier to repair compared to many other devices. They are mainly meant to just lie or stand next to your TV for years on end, so there’s no need to make them ultra compact, waterproof and glued-shut. That’s the reason most gaming consoles have high repairability scores with the Xbox Series X being the first one to score below an 8/10.

Still, even with a good repairability score, it might be hard to know what you are looking at beneath the layer of dust when you actually do open your console eventually. That’s why we put together a few tips and a toolkit for you, so you can “jump in” repairing your Xbox console.

Know Thy Model

Knowledge is power, so make sure you know your exact model of Xbox. That’s easier said than done, as Microsoft’s naming convention across generations has been confusing to say the least. Starting from the first Xbox, moving to the Xbox 360, and then to the Xbox One with its S and X versions, and finally the current Xbox Series models, which again feature both an S and X version. While the differences between generations are easy to spot, the iterations within a generation can be more confusing.

This is especially true for the Xbox 360. Due to the wide-spread failures in the first version of the console that became known as the Red Ring of Death, Microsoft iterated on the initial design several times. Depending on when your Xbox 360 was manufactured, it might have either a Xenon/Zephyr, Opus/Falcon or Jasper motherboard, with the latter being known as the most reliable. The easiest way to identify your Xbox 360 version is by checking the power supply.

Besides the “default” Xbox 360, there was the Xbox 360 Core, the Xbox 360 Arcade, the Xbox 360 Elite, the Xbox 360 S and eventually the Xbox 360 E. Without going into much of the similarities and differences, this should give you an indication how important it is to look at the information for the right device. Fortunately, we have quite a selection of guides.

Device Page

Microsoft TV Console

Repair information and disassembly guides for Microsoft Xbox consoles: the original Xbox, Xbox 360, Xbox One, and Xbox Series X|S.

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Fixing Xboxes, generally

Across the generations, Microsoft has used Torx screws to keep their console together. The controllers, however, feature Torx Security screws, which are incompatible with standard Torx bits. Torx Security bits, however, will fit both Torx Security and Torx screws.

Talking about disassembly: Compared to other consoles, the clips on the outer panels of an Xbox might require more prying force and patience. Our Xbox Toolkit includes a Metal Spudger for extra prying force, and for the Xbox 360, the opening tool can save you some headaches.

Once you get in, cleaning or replacing the fan is pretty straightforward, especially on the Xbox Series X. Repasting the thermal paste on the SoC is probably something you only want to do if you are really committed, but there is also good news here: Instead of thermal pads, the Xbox Series and One models opt for reusable thermal putty.

Removing fan from Xbox One X

If you want to extend the internal storage of your Xbox, you should do your research beforehand. It’s almost certain that you’ll run into some issues if you don’t prepare for swapping in the new storage. Instead, you need to clone your old drive and modify the partitions and/or perform an offline system update.

Additionally, the Xbox Series S|X uses M.2 2230 SSDs, a form factor that is becoming more common, but still not as widely available as standard NVMe drives. Considering the hoops you need to jump through for an update of the internal storage, using external storage might be the better option.

Talking about fixing troubles: The optical drives on all Xboxes—apart from the original one—are in some way paired with the console, meaning that every optical drive replacement comes with a motherboard swap. That’s not just a problem for DIY fixers, but professional repair shops as well, creating a backlog of broken consoles.

Special Case: Original Xbox

The original Xbox is a special case in many ways and will need attention when it comes to upkeep.

Microsoft’s first console uses a capacitor to keep the internal clock running when the power is off. However, due to the capacitor plague, all revisions face the issue of leaking capacitors that can damage the motherboard. Initially, the last Xbox revisions 1.6 and 1.6b (produced in 2004/2005) were considered safe, but there are at least some reports of those beginning to leak as well.

The easiest solution to solve this is to just remove the clock capacitor—even if it hasn’t started leaking yet—and live with resetting the time everytime you lose power. If you have a 1.6 revision, unfortunately you will need to replace it, though, as the console will refuse to start without the clock capacitor.

Mind you, this doesn’t mean that the other capacitors on the motherboard are necessarily safe from leaking, as YouTuber MattKC points out in a video. If you have other failing capacitors, you need to replace them to keep your Xbox functioning.

Even if you’re doing all this maintenance, you can still end up with corroded traces nonetheless, requiring rerouting or repair of the traces. This is all to say that you shouldn’t get an original Xbox in 2024 if you want a hassle-free gaming experience.

Fixing Xbox Controllers, generally

Xbox controllers require careful prying to access the internal components. Use steady force and take your time to avoid frustration. And, as mentioned above, keep your Torx Security bits or screwdrivers at hand as standard Torx won’t work.

Once you’ve gotten through this, replacing the elements of the outer shell is a quick and mostly painless process, as you have immediate access to the thumbstick caps as well as the top and bottom housing. In the case of the Xbox Elite Wireless Controller Series 2, the replacement of the internal battery is also straightforward. Replacing one of the components connected to the board will, however, require some soldering. This includes the sticks, arguably one of the most common controller repairs.

Fortunately, learning how to solder isn’t hard as long as you have the right information to guide you! In addition, Microsoft added a software calibration tool for Xbox controller thumbsticks in early 2024, so there’s no need for doing calibration on a hardware level during the thumbstick replacement. Nonetheless, we would still rather see a modular design for components with a lot of wear and tear, like thumbsticks. 

If you prepare yourself beforehand, fixing your Xbox console or controller doesn’t have to be an overwhelming task, it can actually be an empowering experience. With the right tools and parts, a bit of patience, and the right information, you can extend the life of your gaming gear and keep the fun going. And that’s what counts in the end.


What did I miss? What’s a tip you would give someone trying to fix an Xbox, either generally or specific to a particular model? Comment below or tag us on social media (TwitterFacebookInstagram)!