Ready for some happy news? In a surprise move, Apple this week released SSD upgrade kits for Mac Pro owners, along with DIY instructions, and (crucially) the secret-sauce software that makes the repair viable. These resources are publicly available, directly from Apple. We’re as pleasantly gobsmacked as you are—this removes arguably the biggest remaining barrier to repair inside what was already Apple’s most repairable machine in an age.
It’s still Apple’s most expensive machine of all time. So if you’re not in the target market for this six-to-sixty-thousand-dollar workstation, and thus find this news not-so-revolutionary, we can relate.
But hold on a tick. What makes this a revelation is not that Mac Pro SSD repairs are possible, so much as SSD repairs on a Mac with a T2 chip are possible. Even if you don’t own a Mac Pro, what you’re feeling right now is the Apple orchard’s earth moving underneath your feet a little. Apple just confirmed what we’ve always suspected, but couldn’t prove: that DIY repair and security can coexist within the same machine. Even one with a fruity logo on it.
T2: Judgment Data
The T2 chip is Apple’s custom ARM-based coprocessor which, among other things, took over secure boot, encryption, and SSD controller functions on most Mac products in recent years. In exchange for this enhanced security, your Mac’s SSD is married to the logic board at the factory—so the bad guys get nothing, even if they steal it, but legit owners have zero flexibility for modifications or upgrades. Even the iMac Pro, which had nice tidy modular storage blades, couldn’t be upgraded by any publicly available means—hardly ideal in an expensive “pro”-grade device.
Other Macs fared even worse. Beginning in 2016, Apple released MacBook Pros with soldered-on, locked-down storage chips that couldn’t be repaired or replaced—even by Apple. (Apple certainly could do it, but the procedure is so impractical and uneconomical that they likely never will.) MacBook Air and Mac mini models quickly followed suit. Even if you’re armed with a BGA rework station and the microsoldering chops to swap out your Mac’s storage chips directly from the board, thanks to the T2 chip, you’ll be left with a skillfully crafted paperweight.
The situation has gotten so dire that security-minded enterprise customers who replace or upgrade their laptops must now routinely drill working MacBooks full of holes and discard them, rather than risk releasing them to the secondary market. This seemingly preposterous outcome is simply what happens when your sensitive or classified data gets stuck on a non-removable drive.
You Buy the House, Apple Keeps the Keys
Enter the new Mac Pro. We found it to be the most repair-friendly Apple device in years, scoring 9 out of 10 possible points on our repairability scale. Upon release, Apple even provided its own DIY repair and upgrade instructions for a handful of Mac Pro components.
But for SSD upgrades, customers were advised only to contact Apple for service. Users could still expand the Mac Pro’s storage via the plentiful onboard PCIe slots and external ports, but replacing or upgrading the custom SSD blades was hopeless without a platinum lifeline from Cupertino. Our teardown found that physically swapping the blades was downright easy, but without its native SSD, the machine simply wouldn’t boot.
Like the iMac Pro before it, we had no reason to suspect the Mac Pro’s situation would improve. Apple’s new security model, with the T2 chip at its center, would seemingly never allow any DIY or third-party customization to the native drive.
Or so we thought.
The Barrier Isn’t Apple’s Security Model—It’s Apple
With the release of Apple’s DIY-friendly SSD upgrade kits for the Mac Pro, we’ve learned two things. First, Apple is seemingly committed to following through on its promise that the new Mac Pro will be a more flexible, configurable, and upgradable platform for its customers. And we think that’s wonderful. Modular platforms are longer-lived, more amenable to repair, and produce less waste over time.
The second thing is that Apple can absolutely make products that are both secure and repairable—when it wants to. Apple knows how to create the software and release the tools to empower people to take control of their hardware outside the gleaming confines of the Genius Bar. There’s nothing special about Apple’s security model or its T2 chip that makes repair impossible; security is not a barrier to repair, and never was.
What, If Anything, This Means for Other Macs
For now, the Mac Pro remains an anomaly in the Apple hardware ecosystem. It stands in stark contrast to current MacBooks and iPads, which have precious few serviceable components and no upgradeable components at all.
Will that ever change? We’ll venture way out on a limb and say: maybe. Apple’s Doug Brooks hinted last year that lessons learned from the Mac Pro could carry over into other pro-level products. And if we’ve learned anything from Microsoft’s recent dramatic turnabout with the repairability of its Surface Laptop, it’s that anything’s possible. Let’s hope Apple’s most repair-friendly move in ages won’t remain confined to its most expensive product.
crwdns2944067:010crwdne2944067:0
I definitely am much less interested in purchasing Apple products after the fiasco with the mac min soldered in memory and now my MB Pro late 2016 with it’s poor quality glued in battery that was swollen causing the bottom case to rock around on the desk. Prior to that at one year old, the motherboard fried itself requiring Apple to replace the motherboard AND SSD. Thus, a simple repair in the past with preserved hard drive/SSD now was a four day catastrophe of restoring, updating the OS (had the original distribution OS on it when received back), long restore time (it’s a 2 TB SSD) and general a foul experience.
Most recently, trying to get a good battery replacement to restore my swollen MB Pro. Apple wanted $850 to fix the swollen battery yet they told me my MB Pro was worthless as a trade-in.
Am I the only one doing a double take on Apple’s products. Do we need throw-away merchandise to include Apple products now? Are the landfills not contaminated enough?
Marc - crwdns2934203:0crwdne2934203:0
FYI apple has a fixed battery replacement cost listed on the website and I think it's usually around $300.
EB Computers -
Electronics don’t go to landfill unless you are irresponsible.
vantt1 -
TBH, RAM types change over time, so soldered RAM is extraordinarily frustrating, but not a huge stretch to accept.
The thing that bugs me is soldered storage - on a consumer level machine, this is a slap in the face at best, but it'll likely be traded in after a year or so in most Apple customer cases. On a professional machine, it is absolutely unacceptable; SSD failures happen, and when they do, no business could possibly ever justify spending thousands on a new machine.
In disaster recovery scenarios, it is vital to be able to remove a SATA or M.2 SSD and restore remotely using one of our test machines on to an off-the-shelf part, but Apple forces professionals to rely on their incredibly unreliable restore services built into the OS, and to hell with you if you actually need to replace storage because of bad sectors (again, if, not when).
Colm Donnelly -
Apple products are now just expensive garbage. I was a proud mac user from Macintosh LCIII to MBP 15 (2010). It’s over 5 year I’m disappointed about products and services quality. I’m switching to pc, I’ve already switched to Android (much better than ios) and probably I’ll never buy an apple product again.
Simone Gnaccarini - crwdns2934203:0crwdne2934203:0
Nothing soldered is good. I have an LG Gram and it is as it should be. Everything is accessible and you can change memory and SSD without trouble. It even has an spare M.2 slot for a second disk. The only thing soldered (that shouldn’t be) is the wifi card. Now the wifi card IS the problem. I don’t feel it is good enough and it does not work in hackintosh. If it wasn’t soldered but swappable as in much other laptops, that wouldn’t be a problem.
Eduard Pertinez - crwdns2934203:0crwdne2934203:0
Do we know what the configuration of these SSD modules for Mac Pro is? 2x1TB = 2TB RAID 0 ? Or JBOD? I’m asking Apple support now, they are looking into it.
TJ Regno - crwdns2934203:0crwdne2934203:0
My 2018 Mac Mini died last week— it simply wouldn’t wake from sleep one morning. A few months out of warranty but I took it to an ‘authorized apple repair service’ anyway. They have reported to me that the Logic Board is bad, and being an SSD Mac Mini, it is soldered to the SSD, so there is no way to re-use the SSD or even retrieve my data. This is quite unbelieveable.
They said my Mac Mini is basically worthless and I should throw it away or pay $800 or more for the replacement.
I figured I would put this one away for a year or two until I could obtain a repalcement logic board/SSD more easily and cheaply (they are very expensive right now and only available to Apple service outfits). But it seems that cannot happen. The repair place warned me that because of the T-2 decurity chip, I would NEVER be able to replace the parts myself; it would have to be done by Apple or it would become “bricked". So, that’s $900 thrown away on a computer that lasted a year and a half.
What shall I do with it?
thingsbuilt - crwdns2934203:0crwdne2934203:0
Yep, this sounds painfully familiar! You might want to contact Apple directly—they can sometimes offer more options than an ASP, and are able to make exceptions for slightly ridiculous situations like a device failing just after the warranty expires. There are no guarantees, but if you’re polite and persistent you may get some help. You should also try contacting an independent shop that offers board-level repairs. And if all else fails, the entire board can be replaced, but you’ll still lose your data. Always keep a current backup! Sorry for the frustration.
Jeff Suovanen -
Wonderful, the last barrier Apple needs to drop is to offer processor upgrades. 12 core CPU's breathe very well and as soon as the opportunity arises I double the big cores.
PS. I have contacted Intel to get a new Xeon W3265 or W3275 CPU but nothing available in Canada everything is BO everywhere.
Is it possible that Intel is stopping the production of these processes?
G. G. - crwdns2934203:0crwdne2934203:0