| If you notice that your buttons are malfunctioning or not clicking properly, follow this guide to learn how to remove and replace them. |
| If your BlackBerry Priv smartphone isn’t responding properly to volume adjustments—such as button sticking, unresponsiveness, or unintended volume changes—use this guide to replace the volume buttons. |
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| The volume buttons allow you to increase or decrease the sound output on your device. Faulty volume buttons can result in difficulties controlling audio levels, which may require replacing the buttons to restore functionality. |
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| Before starting this guide, check if the issue might be due to dirt or debris around the buttons. Ensure you’ve ruled out software issues by restarting the device and confirming the problem persists. |