| If the speaker in your Petcube Play 2 is damaged or not working, use this guide to replace it. |
| If the microphone of your Petcube Play 2 (identified by model number PP2OUS) is malfunctioning, use this guide to replace it. The Petcube Play 2 comes with a built-in microphone that allows you to remotely talk to your pet while using the Petcube App. Repeated use or a defective speaker might lead to improper sound output or no output at all. |
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| Before using this guide, ensure that there are no connection issues between the Petcube, your Wi-Fi router, and your phone. The [[Petcube Play 2 Troubleshooting|Troubleshooting Page|new_window=true]] covers connection related issues and how to address them. |
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| Ensure the Petcube Play 2 is turned off before beginning the replacement process. |