| In the event that your HP Envy x360 15m-bq021dx laptop is not charging, replace the power input connector. Before using this guide make sure to power off your device completely. |
| If your HP Envy x360 15m-bq021dx (also known as HP Envy x360 Convertible 15m series) is not charging or only charges intermittently, the power input jack may be damaged or faulty. This guide will show you how to safely replace the power input port to restore the normal charging function. |
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| The power input jack connects your device to an external power source, allowing the battery to charge and the laptop to operate while plugged in. A failing jack may cause your device to lose power, not charge the battery, or only charge when the connector is positioned at a certain angle. |
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| ***Important Safety Tips:*** |
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| * Completely power off your device and unplug it from all power sources before beginning the repair. |
| * Use ESD-safe tools and an anti-static wrist strap to avoid damaging internal components. |
| * If your battery is swollen or shows signs of damage, stop working and back away from the device. |
| This guide does not require soldering but involves carefully removing several components to access the power jack. Take extra care when disconnecting ribbon cables and handling internal parts. |