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Introduction
This guide will instruct the reader on how to locate, remove, and replace the RAM of an HP Pavilion dm4-1265dx laptop. Because this device has two ram sticks, it is possible that one of the RAM sticks failing won't result in total system failure, but the loss in performance as a result of operating with half its normal capacity of RAM will likely motivate the user to perform a replacement. Replacing a RAM stick is necessary upon part failure.
If your HP Pavilion dm4-1265dx laptop has a portion of its original RAM capacity or no longer boots citing a [link|https://www.computerhope.com/issues/ch000607.htm|POST failure], use this guide to replace the wifi card.
Computer RAM is used to store information that your computer needs quick access to. Faulty RAM will prevent your device from booting.
Keep in mind that this device has two RAM sticks and if only one fails the device will still turn on. both sticks failing at the same time is unlikely and is probably the result of a different issue.
Before beginning, make sure to power off your laptop completely and disconnect from any external power source.