Introduction |
Occasionally, the Whirlpool GD5SHAXKQ00 side-by-side refrigerator and freezer unitfridge does not dispense ice properly. There are five main causes of this issue: | | # the auger, or ice crusher, not turning | # a malfunctioning logic board | # the motor not running properly | # multiple ice cubes dispensing at the same time | # ice melting and then refreezing at the end of the dispensing chute where the temperature is slightly warmer than the rest of the chute. | This guide only addresses causes 4 and 5. Before performing the steps in this guide, make sure that the motor is running, the auger is turning, and there is ice in the ice bucket to eliminate the possibility of the first three causes. | | ***This guide will work for most Whirlpool side-by-side refrigerators.*** The guide is written with a GD5SHAXKQ00 model. If you have a different model, you may encounter some minor procedural differences, but the overall repair process will be the same. |
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