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Use this guide to replace the top housing on your Xbox Series X|S Controller (model 1914).
The top housing may need to be replaced if it's cracked, or you may be installing a new, customized one. The top housing is sometimes called a front panel, faceplate or top shell.
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Use your fingers to slide up and remove the battery cover.
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Remove the batteries.
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Insert an opening tool between the left handle cover and the bottom inner edge of the back housing.
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Slide the opening tool along the inner edge of the left handle cover and pry intermittently to release the plastic clips.
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Pry up the middle inner edge of the handle cover with the opening tool to release the remaining clips.
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Remove the left handle cover.
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Insert an opening tool between the right handle cover and the bottom inner edge of the back housing.
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Slide the opening tool along the inner edge of the right handle cover and pry intermittently to release the plastic clips.
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Pry up the middle inner edge of the handle cover with the opening tool to release the remaining clips.
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Remove the right handle cover.
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Use a pair of tweezers or your fingers to peel back the sticker to reveal the screw.
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Use a T8R Torx Security driver to remove the five 9.3 mm-long screws securing the top housing, three near the top and two at the bottom.
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Lift the top housing straight up to remove it.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
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