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If your Xbox One Wireless Controller (model 1697) Directional-pad (D-pad) is not working when your thumb presses the button, then use this guide to replace the D-pad. The D-pad is the raised, “plus-sign” looking button that is located between the left and right thumb sticks that helps the user adjust the focus or other controls of a specific Xbox One game. Before removing the D-pad, make sure to power off your Xbox One controller completely.
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Remove the side handles with the iFixit plastic opening tool by wedging it around the seam of the handles.
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Remove the battery cover and the batteries by sliding the cover up.
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Remove the two screws (four total screws) on the top and bottom of each controller handle and one screw underneath the battery pack using the T9 Torx screwdriver.
There’s a total of five screws you must take out. One behind the battery, as shown in the above photo. the other four are under the side covers that you took off in step 1.
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Remove the front cover of the controller. using the spudger.
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Remove the back cover of the controller using the spudger.
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Remove the metal ring surrounding the D-pad.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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Eastern Washington University, Team S2-G1, Munoz Fall 2019 crwdns2935289:0Eastern Washington University, Team S2-G1, Munoz Fall 2019crwdne2935289:0
EWU-MUNOZ-F19S2G1
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Hellow mine has a problem that it doesn't work\turn on with battery or with a cable like its dead
