crwdns2894164:0crwdne2894164:0

crwdns2892376:0crwdne2892376:0

I took my power brick apart in order to clean it. The power settings for my Xbox had been left on "Instant On" from the day of launch until earlier this year. With your system in Instant On the fan runs continuously drawing .16Amps/19Watts. Putting your console in its Energy Saving mode only draws .03Amps/4Watts. The amount of filth inside your power brick will depend on several factors such as the energy mode you keep your system set to. If the fan isn't running, obviously it isn't drawing in more dust/debris than it would if it was on. The last step has pictures that show just how filthy your electronics can get over time and the importance of cleaning them in order to keep them functional.

  1. Unlike the X360 Power Brick, these rubber boots require no tools to pry them up. Simply get your fingernails underneath and gently pull them up. Several people have commented that these boots were much more challenging to remove than mine were. Remove the 4 screws with your T10 security bit driver.
    • Unlike the X360 Power Brick, these rubber boots require no tools to pry them up. Simply get your fingernails underneath and gently pull them up.

    • Several people have commented that these boots were much more challenging to remove than mine were.

    • Remove the 4 screws with your T10 security bit driver.

    Falls das nicht gelingt mit den Finger-Nägel: Einfach Holzschraube oben vorsichtig eindrehen, Gummifuss löst sich ab bzw. kann an der Schraube herausgezogen werden. Das “Loch” der Schraube sieht man nachher so gut wie nicht mehr.

    Flagsoft - crwdns2853112:0crwdne2853112:0

    TIP : If you have problems remove the rubbers: Just use a wood screw and gently screw it in the center until the rubber lifts up !

    Flagsoft - crwdns2853112:0crwdne2853112:0

    My t10 isn't working nothing is its just scrapping away at the screws

    Angel Freeny - crwdns2853112:0crwdne2853112:0

    Is it a T10 or T10 security bit? Security bit has a hole in the middle

    Navy Vet 2015 -

    Thank you so much for posting the tool needed for the screws on the bottom !!

    kklovesmusic - crwdns2853112:0crwdne2853112:0

    I'm here to serve :) glad you got it

    Navy Vet 2015 -

    I don’t have any screws, it’s just a piece of plastic that I can turn with tweezers

    canadian_birdman - crwdns2853112:0crwdne2853112:0

    Thanks for the suggestion about using a wood screw —worked like a charm. Just wish I had seen this before I tore one of the feet up trying to get it out.

    errolsayre - crwdns2853112:0crwdne2853112:0

    Well, All my boots tore apart with a gentle pull. So whgat do you do when you have a rubber circle with a square bit of plastic stuck there now?

    Adam Slater - crwdns2853112:0crwdne2853112:0

    Hi I’ve been researching this a bit online and many people are saying it’s extremely dangerous, however I need to at least try to fix my power supply as I have no other way to watch tv or play games. If I have a limited knowledge of electrical components would you still suggest undertaking this repair?

    Jake - crwdns2853112:0crwdne2853112:0

    The wood screw suggestion needs adding to the instructions - awesome suggestion!

    Josh Beckett - crwdns2853112:0crwdne2853112:0

    Amendment: The wood screw suggestion does not work for all models (I have just broken a couple of rubber boots removing them) - this was because they had a hard plastic center that prevented me screwing in a wood screw to aid removal and forcing me to try and pull them out by hand.

    Josh Beckett - crwdns2853112:0crwdne2853112:0

    When you peel off the rubber underneath theres like plastic holders above the screws. You have to take the holders off with a pair of needle-nose pliers, then you have the Torx TR10 screws underneath. And yeah it was hard to get the rubber off, I used the spudgers fine tip to remove the rubber.

    Americo DeLuca - crwdns2853112:0crwdne2853112:0

    CONSEIL: Si vous avez des problèmes, retirez les caoutchoucs: utilisez simplement une vis à bois et vissez-la doucement au centre jusqu'à ce que le caoutchouc se soulève!

    moi_alexis01 - crwdns2853112:0crwdne2853112:0

  2. Caution: Be careful not to touch the capacitor wires as you work. If possible, use a capacitor discharge probe to safely rid the capacitors of dangerous charges. Using the point end of your plastic spudger, or your fingers, gently pull back the tab holding the fan power cord in place.
    • Caution: Be careful not to touch the capacitor wires as you work. If possible, use a capacitor discharge probe to safely rid the capacitors of dangerous charges.

    • Using the point end of your plastic spudger, or your fingers, gently pull back the tab holding the fan power cord in place.

    • Gently pull the cable up and away from the circuit board.

    • If you look inside the yellow box, top left corner, you will notice a grey color on top of a capacitor. I'm not positive what this substance is but it has a consistency of sticky tack, if you remember playing with that as a kid. When I first opened the power supply the fan power cable was pressed into it rendering it stuck. Gently pull the cable up

    Hi there is an anti static wristband necessary when performing this repair? I have all the other tools and did not want to wait for another part to be shipped? If I am careful of the capacitors is it dangerous not to use on?

    Jake - crwdns2853112:0crwdne2853112:0

    The grey sticky stuff is called thermal grease. It is used to protect components from sources of heat.

    Abbey Campuzano - crwdns2853112:0crwdne2853112:0

  3. Use a Phillips head screwdriver to remove the two larger screws. The two smaller screws (orange) were a little tricky. They are screwed down very tight. I started with a #0 phillips head and slightly stripped the screw head. Not enough to destroy it. I recommend using a #1 phillips head on these. I also used a small rubber grip in order to get a better grip on my screwdriver. Made it much easier. Once screws are removed lift the plastic frame from the left side and remove it from the top of the power brick and flip it over.
    • Use a Phillips head screwdriver to remove the two larger screws.

    • The two smaller screws (orange) were a little tricky. They are screwed down very tight. I started with a #0 phillips head and slightly stripped the screw head. Not enough to destroy it. I recommend using a #1 phillips head on these. I also used a small rubber grip in order to get a better grip on my screwdriver. Made it much easier.

    • Once screws are removed lift the plastic frame from the left side and remove it from the top of the power brick and flip it over.

    • Unlike the X360 power brick, the light diffuser does not need to be removed from the power supply. If you want to remove it anyway simply grab it with your fingers and lift it out.

    • When I used a can of air duster to clean the inside, the smaller metal sheet (left side) immediately blew out. If this happens don't panic. There's tape on the bottom side. Simply put it back in with a little pressure to hold it down and you're good to go.

    • These screws serve no purpose. There was nothing under there. Unless you have a different variation than mine there is no need to remove these screws.

  4. Lift the fan from the side furthest away from the cable. Pull the cable through the hole in the frame and place the fan off to the side.
    • Lift the fan from the side furthest away from the cable.

    • Pull the cable through the hole in the frame and place the fan off to the side.

  5. Remove the 4 screws using a #0 Philips head and remove the top of the fan housing. Gently grab the fan and lift it up. Gently grab the fan and lift it up.
    • Remove the 4 screws using a #0 Philips head and remove the top of the fan housing.

    • Gently grab the fan and lift it up.

  6. Here is the info for the fan label in case anyone needs it for reference.
    • Here is the info for the fan label in case anyone needs it for reference.

  7. Just under 3 years from the day it was purchased (Nov 22 2013) and now (Aug 12 2016) this is the amount of filth my power brick accumulated. I am only recently getting into electronics repairs which is why this didn't happen sooner. After 1 year your Xbox/PS warranty becomes null and void unless you purchase an extended warranty. Clean your consoles before dirt and dust destroy them! After 1 year your Xbox/PS warranty becomes null and void unless you purchase an extended warranty. Clean your consoles before dirt and dust destroy them!
    • Just under 3 years from the day it was purchased (Nov 22 2013) and now (Aug 12 2016) this is the amount of filth my power brick accumulated. I am only recently getting into electronics repairs which is why this didn't happen sooner.

    • After 1 year your Xbox/PS warranty becomes null and void unless you purchase an extended warranty. Clean your consoles before dirt and dust destroy them!

    Very nice description and guide! This was not even the issue I was having but still read this guide to the end just because of how well written it was. Good job sir!

    Mathew Stanley - crwdns2853112:0crwdne2853112:0

    My eldest son gave me his original Xbox one as a surprise yet actually very welcome 51st birthday present.. I found this guide refreshingly like ye olden days awesome and very helpful with non of the long-winded dagnabbit crazy time wasting data collecting bs.. oh and I will confirm I am not a robot or a grumpy old fart but tend to fail identifying photos as I think my glasses were made by the relatives of the original British Leyland Quality Control Team and Management.. cheers from Stuad70.. Buckinghamshire, Engerland

    stuad70 - crwdns2853112:0crwdne2853112:0

crwdns2878424:0crwdne2878424:0

crwdns2878426:072crwdne2878426:0

Navy Vet 2015

crwdns2886885:025/06/2015crwdne2886885:0

6,178 crwdns2894548:0crwdne2894548:0

crwdns2886889:014crwdne2886889:0

crwdns2892924:040crwdne2892924:0

Would this help with the orange light I am getting from the Xbox one power Brick?

angelorestrepo - crwdns2853112:0crwdne2853112:0

Me too having the same question please help!!

kingasd -

Hi! I’ve had many people come to me and ask the same question, if your Xbox One makes a sound when you try to activate it, but there is no light on the Xbox and the power brick is holding a solid orange light, it is most likely the end of your power bricks life. Unfortunately, Microsoft and any other gaming store/supplier stock these anymore, so your last resort would be eBay. 2nd option is if your Xbox doesn’t turn on or make a sound, and your power brick turns white, it’s the console. Long story short, in your situation I would say you might need to invest in a new power brick.

James Byrom -

It is your power brick have too get a new one or change the compasitors there's 3 of them I just had too do it

bryce cowsert -

What specifically is the problem angelorestrepo and kingasd? The orange light is an indicator that your system is in energy saving mode. What happens when you power up the unit?

Navy Vet 2015 - crwdns2853112:0crwdne2853112:0

http://support.xbox.com/en-US/xbox-one/c...

Mind you at this point I have no idea what's really going on with either of your systems but it's possible this may be a really simple fix. Check this link and try these simple solutions if you haven't already.

Navy Vet 2015 - crwdns2853112:0crwdne2853112:0

So i have a power brick that isnt getting any power at all... what do i go about replacing in the brick to restore my power supply??

Mark Gomes II - crwdns2853112:0crwdne2853112:0

It's hard to say without poking around with a multimeter. Possibly one or several capacitors died. The benefit is you know it's localized to the psu so take it apart and take a look around. If you see anything noticeably damaged then you can pinpoint it

Navy Vet 2015 -

Those stupid first screws are borderline inpossible to get out

WrinkleyPotato - crwdns2853112:0crwdne2853112:0

My “rubber boots” did not come out easily AT ALL, in fact I’m pretty sure they made a deal with the devil to seal those little suckers in there forever…. I had to nearly destroy the pads to get them out….

Kilik Jones - crwdns2853112:0crwdne2853112:0

The rubber pads in mine were so tight, I had to tear them off and push a screwdriver into the middle and then they came out. Since the PS sits on the floor it’s no big deal. One could always attach felt pads if needed. The Torx 10 needs to be a security version that has a hole in the middle of it to fit far enough into the head. Remember, these are not consumer serviceable items and they try to keep the uninformed out. The fan clean out fixed mine.

libertyguy - crwdns2853112:0crwdne2853112:0

This guide was great for getting mine apart as it blew the other day while i was on the xbox

Maty87 - crwdns2853112:0crwdne2853112:0

Thanks Maty87! Always happy to hear my guides are helping others!!!

Navy Vet 2015 -

i also have noticed the pcb is different in mine would you like the photos updated I can get new photos

Maty87 - crwdns2853112:0crwdne2853112:0

No, don’t change the photos. It’s labeled Day One Edition for a reason. If you change the pics it might confuse people. You should make a guide adding the new additions.

Navy Vet 2015 -

My Xbox One runs just fine without any USB devices connected to it. Once I connect an external HDD or Kinect it the power brick just turns Orange :( remove all USB devices and Voila its alive again.. could it be the Power brick is just time for replacement or a quick clean could resolve the issue?

Nicola Calisse - crwdns2853112:0crwdne2853112:0

It sounds like your causing a short within the system when you plug in a USB powered device which would explain why it shuts down after plugin. If this is in fact the case I don’t believe cleaning the brick would be beneficial. Start with the simple stuff first. Blow out the USB ports on the console and devices you wish to plug in. If this doesn’t resolve it then I’d recommend opening the system, paying particular close attention to the USB ports. If a wire or solder contact has gotten loose then solder will need to be applied. It’s quite possible there’s something wrong with the systems USB port itself and simply needs to be replaced.

Navy Vet 2015 -

My Xbox one will be fine for a while, then shuts off out of nowhere. The power brick will have no lights at all once it shuts off and will not restart until I unplug it and plug it back in.

John LoFaro - crwdns2853112:0crwdne2853112:0

Its time to buy a replacement brick my dude. I'm in the same boat. Bought a xb1 for $40 doesn't turn one at all. Took apart the brick. A capacitor is swollen. Not getting enough power to turn it on.

That guy Heist -

If you unplug and replug does it turn on immediately? This almost sounds like a overheating issue.

Navy Vet 2015 -

@ That guy Heist In your case your brick sounds like it just needs a replaced capacitor. This is an easy task even if you don’t have much solder experience. If left in place it may eventually burst and leak fluid on the board which can corrode the PCB. Check for markings on the side of the swollen cap so you know what to replace it with. If your cap has already began to leak take a Q-tip and a little vinegar to the leakage. This will neutralize the acidity. Often an entire device is replaced when only a .25 cent part is all that’s required to return to normal function. Hopefully this helps.

Navy Vet 2015 - crwdns2853112:0crwdne2853112:0

I just wanted to say thank you for your time and effort, this is the most concise and well formatted instructions on XB1 PSU I've found, even if it did point out my ID-10-T error from only checking one foot pad, it helped immensely. My brother’s XB1 PSU’s fan sounds like somebody trying to herd cats. I looked it over for the “proper” opening method, using my experience in comparable fastener locations, but the one skid foot that I removed had the cover plug under it, so i assumed they were elsewhere. I looked for the retention methods a long while without finding them, and didn't want to aggressively separate it, and break it. I admitted defeat, and was happy to find clearly labeled pictures, but extremely grateful that you listed the bits needed, saving the time of test fitting a handful of loose bits.

allenjohnston031882 - crwdns2853112:0crwdne2853112:0

You also mentioned that it's a security bit to inform people there's a difference, instead of suggesting to knock out the screw’s center pin with a drill/hammer like alot of instructions out there. For the desperate that can't readily access/buy a security bit, take a same sized/type standard bit and drill a 1/16 inch indentation about 1/8 inch deep into the center of the fitting end, it's once only, and if you make an error the only cost is the cheap bit, not the item you wish repaired, and any similar fasteners are taken care of in the future. I've had many people bring me items, from drones to cars, for costly damage repair from their failed attempts to remove that security pin.

allenjohnston031882 -

1) The red circle screws tend to strip when using a regular philips bit. Instead, try a torq #6 bit (sometimes mistakenly called a torque bit). It, as well as the security Torx 10 bit needed in step 1, are included in many security bit sets. Mine was part of the 33 part set from Harbor Freight.

2) If the supply is really dirty, you may want to remove the yellow circle screws in step 3 to be able to more thoroughly clean the area beneath. I have done this mainly when there was a contaminant (think smoke residue, spilled beverage, or insect infestations) and I wanted to wash all the plastic parts well.

Thomas Bland - crwdns2853112:0crwdne2853112:0

Great guide. I did however need pliers to get the rubber pads out, they were really in there.

My brick died, MS doesn’t seem to offer repair/replacement anymore, and even the top rated 3rd party bricks have reviews stating they’re too loud or that they melt (!). Too risky.

But opening this thing up saw just 4 bad capacitors. Fix was just $2.70 in parts.

cyta - crwdns2853112:0crwdne2853112:0

Replaced capacitors as some were bulging but it did not seem to take care of my issue. Power brick lights up orange when connected to wall, as soon as I connect to the console the light triggers off.

If I connect the console, and then power brick and connect to the wall last then the light flashes orange on the PSU.

Anyone have any tips?

Jeepo23 - crwdns2853112:0crwdne2853112:0

If plugging in the system trips the power supply, there's no white/orange light, this could be a sign of damage on the motherboard itself and not the psu. I had a similar issue, with a known working psu, and connecting to my system would trip my supply too. Mine had a short to ground, believed to be on the main chip itself, which is why it kills the supply. Ultimately I had to buy a replacement paired motherboard/bluray pcb on ebay.

My first suggestion would be to test the mosfets on your power rail.

https://youtu.be/HEceb1Qxyec

Navy Vet 2015 -

We have 2 Xbox one consoles both power bricks work with one of them but the other the main console switches off straight away

Adrian brand - crwdns2853112:0crwdne2853112:0

Power problems with the xbox one often stem from mosfet issues. It could be something else however.

This link may help your situation

https://youtu.be/HEceb1Qxyec

Navy Vet 2015 -

Is there any way to get it open without the torx screwdriver

Cian Shannon - crwdns2853112:0crwdne2853112:0

To unscrew a Torx screw without a screwdriver, lightly melt the end of a plastic toothbrush and press it into the top of the screw.

Angel -

Many thanks for the guide. I’d been running the “Instant On” for 5 or 6 months and I think that was enough to put my dust collection over the top. When I opened up the brick it looked about like the pics you posted. Cleaned it out really well and so far, so good. For some reason I had a little trouble sealing the case back up evenly. One of the corners on the cord side just didn’t want to sit flush for me. Took me awhile but I got it eventually. Thanks again for the guide.

Soggy Lumber - crwdns2853112:0crwdne2853112:0

Thanks for the awesome comment! I'm glad my guide helped you get your PSU clean and back in the game

Navy Vet 2015 -

Hello, I need to see a picture of the bottom of this PCB. I am repairing one of these units and would like a bottom PCB reference image.

FYI if your power brick has an orange light but when you plug an Xbox console in with it it goes off then the issue may be capacitors C201, C202, and C203. They will be the cluster of 3 caps(green in my case) with values 2200uF 16v.

If the tops of the caps look bulged up it is very likely they have gone bad.

The only reason I am looking for a bottom PCB reference is because I may have touched solder between two pads that may or may not belong together while I was desoldering the aforementioned capacitors. I'd just like to be sure before I test it, lest I end up having to replace more components as a result of my own mistake.

Thanks!

Nathan

Edit: I'm remembering now that there is a metal shield on the bottom soldered into place that I had to remove first. Likely this is why I have been unable to find a picture of the bottom anywhere

Nathan Loucks - crwdns2853112:0crwdne2853112:0

I followed your excellent guide and on reassembly, the fan doesn’t cut in now.

I cleaned it using compressed air.

I disassembled it again and while on the bench measured the power at the pins for the fan at 0.3 V.

Fan requires 12V DC. Tested fan with generic 12V power adapter. Tested good.

Reassembled and still no fan sound and brick is getting quite hot. While on bench, LED was lighting orange.

I cannot find any reason the fan will not run

Robby - crwdns2853112:0crwdne2853112:0

Hey Robby,

I’m sorry to hear the fan isn’t working when plugged into the Xbox one psu! A voltage reading of .3v would indicate a shorted or dead component somewhere before the fan input. If I were in your shoes I’d follow the traces from the fan plug and test every component possible in diode mode along the way. Unfortunately this may require full disassembly by removing the metal shielding on the bottom of the supply which I failed to add to this guide. If you have a microscope or hand magnifier check to make sure no connections are bridged. If you preformed any solder work double check everything you did. I’m sorry I don’t have a definitive answer but I really hope you get it figured out!

Navy Vet 2015 -

I made a video for full disassembly and reassembly that can be used alongside this guide. I used iFixit tools too. Happy fixing all!

https://youtu.be/YrGRhWn-kPk

Mike McKee - crwdns2853112:0crwdne2853112:0

Ok. So we've gone thru the steps and now the pet Brick lights up orange for a second then goes out and still no power. HELP???

Nonya Business - crwdns2853112:0crwdne2853112:0

My sons Xbox one won’t power on it turns on and right back off and he has one of his new games in it what could be wrong with it and is there a way to get the game out or fix it and the lights on the power box is red and when u unplug it it stays red even with no power I had went and replaced the hole power supply box and it wasn’t it but I really need his gta game out just got it and can’t afford to buy him another one right now I already had to get him a new x box one system

Nakayla Chesser - crwdns2853112:0crwdne2853112:0

I am on my third power brick. None of them have stopped working but the cooling fan on all of them would start to buzz and whine while running. Is it possible to lubricate the fan?

lewallentt - crwdns2853112:0crwdne2853112:0

crwdns2892926:0crwdne2892926:0

crwdns2894754:0crwdne2894754:0:

crwdns2894766:024crwdne2894766:0 124

crwdns2894768:07crwdne2894768:0 644

crwdns2894768:030crwdne2894768:0 2,691

crwdns2894770:0crwdne2894770:0 167,222