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Use this guide to replace the auger motor in an older Whirlpool side‑by‑side refrigerator. The procedure involves disconnecting the motor assembly, removing the drive blade, and detaching the motor from the assembly.
The auger motor drives the ice auger in the ice bucket to dispense ice through the door.
If the auger motor fails the refrigerator will not dispense ice, either cubed or crushed.
This guide is based on a Whirlpool Model ED5FTGXKQ02 Refrigerator.
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Turn off your main water supply (if connected)
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Unplug your device
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Pull the handle of the freezer door towards you to open it.
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Pull the handle of the refrigerator door towards you to open it.
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Lift the ice maker flap.
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Slide the ice maker flap into its slot.
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Llift the ice bucket slightly and pull it towards you to remove it.
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Use a nut driver to remove the screws securing the auger motor assembly.
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Move the auger assembly outward and lower it to rest on the shelf below.
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Use your fingers, a spudger, or a small flathead screwdriver to pry and release the tab on the connector.
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Pull the auger motor assembly connector straight out to disconnect it.
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Remove the auger motor assembly from the freezer.
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Pull the spade connectors on the auger motor to disconnect them.
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Use long nose pliers to pull and disconnect the ground connector on the auger motor.
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Use a hammer to tap the blade clockwise to break it free.
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Turn the blade clockwise and remove it.
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Use a nut driver to remove the screws securing the auger motor to the auger motor assembly.
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Remove the auger motor from the auger motor assembly.
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To reassemble your device, follow these instructions in reverse order.
Repair didn’t go as planned? Ask our Answers community for help.
Take your e-waste to an R2 or e-Stewards certified recycler.
To reassemble your device, follow these instructions in reverse order.
Repair didn’t go as planned? Ask our Answers community for help.
Take your e-waste to an R2 or e-Stewards certified recycler.
