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The headphones not charging or needing to be charged constantly can be due to a faulty battery. This guide will help educate users on how to remove and replace a faulty or broken battery. The process is moderately difficult, it requires the use of the standard #00 Philips screwdriver and a new battery which can be received from a Sennheiser facility.
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Grab the earmuffs with one hand and hold the headphones with the other.
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Pull the earmuff until it separates from headphones as shown.
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Use the #00 Philips screwdriver to unscrew the four 8mm screws.
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Grab the cover and carefully pull off to view inside of headphone.
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Grasp the white box and pull to detach the wires connected to battery
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Pull the battery off from its light adhesive.
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To reassemble your device, follow the above steps in reverse order.
For optimal performance, after completing this guide, calibrate your newly installed battery.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.
To reassemble your device, follow the above steps in reverse order.
For optimal performance, after completing this guide, calibrate your newly installed battery.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.
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University of New Orleans, Team 5-2, McDonald Fall 2023 crwdns2935289:0University of New Orleans, Team 5-2, McDonald Fall 2023crwdne2935289:0
UNO-MCDONALD-F23S5G2
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