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This guide shows how to remove and replace the icemaker auger assembly in your Samsung RF28R7201SG refrigerator.
The auger assembly fills the icemaker with water and spins the auger to push ice to the door dispenser. The assembly consists of a motor, ice flap solenoid, water tube heating element, and thermistor. If you try to dispense ice and don't hear a motor whirring, you may need to replace the auger assembly.
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Unplug your refrigerator before you begin your repair.
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Open both French doors for the refrigerator compartment.
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Pull the ice tray straight out of its housing and remove it.
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Use a Phillips screwdriver to remove the 16.5 mm‑long screw securing the cable cover panel.
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Use your fingers to slide the cable cover panel towards the front of the refrigerator to unlatch it.
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Remove the cable cover panel.
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Disconnect the left-most yellow connector:
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Squeeze the locking tab with the red mark with your fingers
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Rock the connector gently side to side to disconnect it
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Use your fingers or a screwdriver to guide the wire harness out of the wall clips.
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Use a Phillips screwdriver to remove the 16.5 mm-long screw securing the air tunnel flap.
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A plastic clip holds the air tunnel flap in place.
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Use a flathead screwdriver to pry and loosen the air tunnel flap from the plastic clip.
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Use your fingers to pull the air tunnel flap down enough to access the internals.
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Use a flathead screwdriver to gently pry the refrigerant loop down by 1–1.5 cm.
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A plastic clip holds the icemaker in place.
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Use your fingers to press and release the plastic clip.
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Pull the front edge of the icemaker assembly down slightly to loosen it.
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Carefully slide the icemaker assembly out of its housing.
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Disconnect the auger wiring connector:
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Squeeze the locking tab with your fingers
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Rock the connector side to side to loosen and disconnect it
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Guide the wiring harness out of the retaining tabs.
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While lifting the clip with a flathead screwdriver, pull the metal head of the auger assembly to separate it from the chassis.
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Slide the auger assembly out of the refrigerator and remove it.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Ask our Answers community for help.
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Ask our Answers community for help.
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Great guide!
Very well done, excellent documentation and pictures.
Thank you!
