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The freezer icemaker produces ice for the ice container in the upper interior freezer drawer.
If the ice maker fails you will have little or no ice produced. You may also have water leakage in the freezer and ice formation which might impede opening the freezer drawers.
This guide was created using a Samsung model RFG298HDRS French door refrigerator manufactured in 2013. Other older Samsung French door units with dual evaporators should be similar.
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Unplug your refrigerator before you begin your repair.
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Condenser fan motor
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Compressor motor and thermal overload device
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Water supply valve assembly
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Open the freezer drawer.
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Pull out the upper freezer drawer.
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Lift the front edge of the drawer.
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Remove the drawer by lifting it up and out of the freezer compartment.
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Unclip the basket hinge retainer by tilting the rear edge up and remove it from the drawer rail.
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Release the small drawer basket and lift it up and out.
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Lift the drawer basket out of the drawer frame and remove it.
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Use a 3/8" socket wrench, box wrench, or open end wrench to remove the bolts securing the drawer front to the right drawer slide.
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Repeat the process for the left drawer slide.
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Lift the drawer front upwards to free it from the drawer slides.
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Remove the drawer front.
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Rotate the slide connector rod until you can access the retaining pin.
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Use a pair of long nose pliers to squeeze the retaining pin shank to release it.
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Pull the retaining pin out of the hole.
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Slide the connecting rod to the right to free the left end of the rod.
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Remove the rod by lifting it upward and sliding it back to the left.
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Use a #2 Phillips driver to remove the retaining screws.
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Pull the icemaker forward parallel to the top of the freezer.
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Reposition the icemaker and hold it in one hand to prepare to disconnect it.
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Grasp the icemaker connector (the one to the front) and squeeze the release tab.
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Pull the connector out from the socket.
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Remove the ice maker.
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This view shows the slots that the mounting studs on the freezer top for reference when reassembling.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Ask our Answers Community for help.
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Ask our Answers Community for help.
