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If your Razer Kraken Ultimate microphone is not properly picking up audio- sound is coming through distorted or it is not picking it up at all.
The headset picks up audio through a retractable microphone. A faulty microphone would cause the problems with picking up audio.
In Step 4 will require wire cutting and soldering to remove and reattach the microphone.
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Grab the ear piece from one of the sides and lightly pull it outwards.
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Once you have taken off one side, you can then remove the whole piece by slowly prying the pad away from the headphones.
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Remove the four 10 mm Phillips #00 screws securing the right speaker.
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Remove the 10 mm Phillips #00 screws securing the left speaker.
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Note that one of the screws is hidden behind the product information sticker. Use your screw driver to punch a hole in the sticker.
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To fully detach the speakers cut the wires as close as possible to the connection point, leaving plenty of room to solder the new speaker on.
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Remove the two 10 mm Phillips #00 screws securing the microphone.
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Gently pry the bottom connection away from the casing with the iFixit opening tool.
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Pull the microphone down and out of the casing.
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Open up the casing the microphone retracks into.
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Cut the cable as close to the microphone as possible, leaving behind enough to solder the new microphone to.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.