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If your keys for your Punkt MP02 are damaged or faded, you can follow these steps to help you replace the keyboard membrane. A damaged membrane should often be replaced because it can cause mis-clicks or frustration when typing. However, check out our troubleshooting guide for "buttons not registering" first to ensure it is hardware and not software-related. Before you begin, backup important data, and power off the device to ensure no data loss throughout the process.
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Use a SIM card eject tool to to eject and remove the SIM card tray on the side of the phone.
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Slide a Jimmy into the seam between the back panel and the chassis.
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Slide the Jimmy around the perimeter to release the back panel, with care not to damage the retaining clips.
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Use a Phillips screwdriver to remove the two adjacent 3 mm Phillips screws.
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Insert a Jimmy into the seam between the front and back case.
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Slide the Jimmy around the perimeter while prying to separate the front and back case.
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Use a spudger to pry up and disconnect the battery press connector.
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Gently pry the battery off with the spudger tool.
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Remove the six 3 mm-long Phillips screws located on the board beneath the battery.
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Remove the antenna coaxial connectors on the board with a spudger by gently prying straight up where they are connected on the board.
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Flip up the two black locking flaps securing each of the two ribbon cables.
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Disconnect the two ribbon cables.
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Using your thumbs, push the board up so that the clip can slide out of the indent.
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Use a spudger to gently separate the boards.
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Use a spudger to lift and disconnect the screen press connector.
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Remove the screen.
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Remove the 3 (3mm) Phillips head screws from the board.
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Use a spudger to gently pry the board up and remove it.
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Peel the keyboard membrane off the phone casing.
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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.